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en Troubleshooting
Fault
The appliance is not work-
ing.
The programme does not
start.
The door cannot be opened.
The water is not draining.
52
Cause
The circuit breaker is faulty.
There has been a power cut.
You have not pressed
Door is not closed.
Childproof lock is activated.
/
is activated.
Laundry is caught in the
door.
is activated.
The temperature is too high.
Water level is too high.
Programme with active oxy-
gen has been stopped; the
active oxygen is removed.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
Troubleshooting
Check the circuit breaker in the
▶
fuse box.
Check whether the lighting in your
▶
kitchen or other appliances are
working.
.
Press
.
▶
Close the door.
1.
Press
to start the programme.
2.
→ "Deactivating the childproof
▶
lock", Page 41
Check whether
▶
→ "Buttons", Page 24
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Continue the programme by select-
▶
ing Spin or Drain and pressing
.
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 40
Start the Drain programme.
▶
Wait until there is no active oxygen
▶
in the drum.
Open the door using the emergency
▶
release.
→ "Emergency release", Page 58
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 44
/
is activated.
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