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Fault
"E:36 / -25 / -26"
flashes.
lights up.
flashes.
All other error codes.
The appliance is not work-
ing.
Cause
Drain pump is blocked.
The water pressure is low.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.
Voltage under-usage may
cause extension of a pro-
gramme.
Detergent dosage is too
high.
The temperature is too high.
Water level is too high.
Laundry is caught in the
door.
Door is not closed.
Malfunction
The mains plug of the power
cord is not plugged in.
Troubleshooting en
Troubleshooting
→ "Cleaning the drain pump",
▶
Page 44
No remedial action possible.
"Clean the filters in the water in-
▶
flow" → Page 47.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
No remedial action possible.
▶
Note: If the power supply is stable, the
programme continues to run as nor-
mal.
No remedial action possible.
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
▶
the next washing cycle with the
same load.
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 40
Start the Drain programme.
▶
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Close the door.
1.
Press
to start the programme.
2.
Call the after-sales service.
▶
→ "Customer Service", Page 60
Connect the appliance to the power
▶
supply.
51
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