Table of Contents
Related Manuals for Siemens WM14UPH2ES
Summary of Contents for Siemens WM14UPH2ES
- Page 1 Washing machine WM14UPH2ES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Futher information and explanations are available online: Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........ - Page 3 15 Intelligent dosing system .. 34 22 Consumption values.... 60 15.1 Starting the programme 23 Technical data ...... 61 with intelligent dosing sys- tem ......... 34 24 Declaration of Conformity .. 61 15.2 Filling the dispensers ..... 35 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 36 16 Home Connect ......
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. - Page 6 en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
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Page 7: Safe Use
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. -
Page 10: Preventing Material Damage
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶... -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Do not use cleaning products with detergent based on the laundry's de- ▶ a high alcohol content. gree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges. -
Page 12: Energy Saving Mode
en Installation and connection Open the appliance door. The appliance comes with an Aqua- → "Basic operation", Page 31 Sensor. Remove any accessories from the a During the rinse cycle, the Aqua- drum. Sensor checks the degree of tur- Close the appliance door. bidity of the rinsing water, and ad- justs the duration and number of 4.2 Contents of package... -
Page 13: Requirements For The Install- Ation Location
Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶... - Page 14 en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder.
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Page 15: Connecting The Appliance
Installation and connection en 4.5 Connecting the appliance Siphon Secure the con- nection point with Connecting the water inlet hose a (24–40 mm) hose clamp. WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Sink Fix and secure Do not immerse the electrical ▶... -
Page 16: Connecting The Appliance To The Electricity Supply
en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 61. Check the mains plug is inserted properly. -
Page 17: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 15 pump → Page 42 Door... -
Page 18: Control Panel
en Familiarising yourself with your appliance Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 26 Programme selector... -
Page 19: Before Using For The First Time
first time en tivate the activated settings by re- Pour approx. 1 litre of water into peatedly pressing on the relevant the manual dosing compartment. buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶... -
Page 20: Display
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. 10 "Ready in" time → "Buttons", Page 23 Recommended The maximum load capacity for the selec-... - Page 21 Display en Display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
- Page 22 en Display Display Designation More information Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
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Page 23: Buttons
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration. - Page 24 en Buttons Button Selection More information (Remote Start) ¡ Activate → "Remote start", Page 37 ¡ Deactivate ¡ Open the Home Connect menu 3 sec (Child ¡ Activate → "Childproof lock", Page 33 Lock 3 sec.) ¡ Deactivate Multiple selection → "Basic settings", Page 39 (Basic Settings) (Prewash) ¡...
- Page 25 Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 32 If you briefly press the button, you can set customised program settings for your program.
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Page 26: Programmes
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) algodón / al- Wash hard-wearing items made from cotton, linen godão or blended fabrics. (Cottons) Also suitable as a short programme for normally soiled laundry when you activate ... - Page 27 Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm delicado/seda Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
- Page 28 en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm automático del- Wash delicate items made from cotton, or synthetic icado or blended fabrics. (Automatic Soft) Gentle laundry care. The degree of soiling and the type of fabric are automatically detected.
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Page 29: Laundry
Programmes en Programme Description Max. load (kg) express 15/30' Wash items made from cotton, or synthetic or blen- (Super Quick ded fabrics. 15'/30') Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate ... -
Page 30: Preparing The Laundry
– Close all zips, Velcro fasteners, in the digital instruction manual by scanning the QR code in the table of hooks and eyes – Tie cloth belts, apron strings, contents or on siemens-home.bsh- etc. together or use a laundry group.com . bag. 11.1 Preparing the laundry –... -
Page 31: Detergents And Care
¡ You can find further information in → "Installation and connection", the digital instruction manual by Page 12 scanning the QR code in the table of contents or on siemens- Press ▶ home.bsh-group.com . The switch-on process takes a few ¡ Observe the information on safety seconds. -
Page 32: Saving The Programme Settings
en operation Notes 13.6 Adding detergent and ¡ The programme settings are not care product saved permanently for the pro- gramme. For programmes in which intelligent ¡ The setting is saved if you activate dosing is not possible or desirable, or deactivate the intelligent dosing you can add detergent manually. -
Page 33: Cancelling The Programme
Childproof lock en Press Wipe the rubber gasket dry and re- move any foreign objects. The appliance pauses. Note: If you want to add laundry, follow the instructions on the dis- play. → "Display", Page 22 Open the door. Add or remove laundry. Close the door. Press 13.9 Cancelling the pro- gramme... -
Page 34: Starting The Programme
en Intelligent dosing system Requirements 15 Intelligent dosing sys- ¡ The laundry is prepared. → "Preparing the laundry", Page 30 ¡ The laundry is sorted. The optimum quantities of liquid de- ¡ The laundry is placed in the appli- tergent and fabric softener are dis- ance. -
Page 35: Filling The Dispensers
Intelligent dosing system en Pour liquid detergent and fabric 15.2 Filling the dispensers softener into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 17 plays a notification during operation of the appliance, fill the dispensers. -
Page 36: Basic Dosage
Home Connect. in the digital instruction manual by scanning the QR code in the table of The Home Connect app guides contents or on siemens-home.bsh- you through the entire login pro- group.com . cess. The Home Connect services are not available in every country. -
Page 37: Setting Up Home Connect
Home Connect en 16.2 Setting up Home Con- 16.4 Deactivating Wi-Fi on the nect appliance Press and hold for at least Requirements ¡ The Home Connect app is installed three seconds. on your mobile device. Set the programme to position 4. ¡ Wi-Fi has been activated on the a The display shows Con. -
Page 38: Data Protection
en Home Connect ¡ Remote start cannot be activated ¡ Status of any previous reset to for safety reasons in the following factory settings. circumstances: This initial registration prepares the – The appliance door is open. Home Connect functions for use and – The detergent drawer has not is only required when you want to been pushed in fully. -
Page 39: Basic Settings
Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of the basic settings Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme. -
Page 40: Changing The Basic Set- Tings
QR code in the table of gent and fabric softener residue. contents or on siemens-home.bsh- group.com . Switch off the appliance. → "Switching off the appliance", 18.1 Cleaning the drum Page 33... - Page 41 Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
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Page 42: Cleaning The Drain Pump
en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 18.3 Cleaning the drain pump holder. - Page 43 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
- Page 44 en Cleaning and servicing Insert the pump cap. Before the next wash Ensure that the parts of the To prevent unused detergent from ‒ pump cap are correctly as- flowing straight into the outlet in the sembled. next wash, run the programme after you have emptied the drain pump.
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Page 45: Troubleshooting
Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 46 en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
- Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or Note: With the error message, the appliance starts a draining process. First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
- Page 48 en Troubleshooting Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
- Page 49 Troubleshooting en Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed not start. Press ▶ Door is not closed.
- Page 50 en Troubleshooting Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 33 ▶ be opened. Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 26 Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 57 The water is not drain- Drain pipe or water outlet hose is blocked.
- Page 51 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Ensure that the pump cap is screwed in all the way ▶ ing. into the appliance. The handle on the pump cap must be in a vertical position. Water is not flowing You have not pressed ...
- Page 52 en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Appliance is not correctly aligned. ment of the appliance → "Aligning the appliance", Page 15 ▶ whilst spinning. The appliance feet are not fixed. Secure the appliance feet. ▶ → "Aligning the appliance", Page 15 Transit bolts have not been removed. → "Removing the transit bolts", Page 13.
- Page 53 Troubleshooting en Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
- Page 54 en Troubleshooting Fault Cause and troubleshooting Creasing. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the ▶ type of fabric. The spin result is not A low spin speed is selected.
- Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the damp washing. → "Cleaning the detergent drawer", Page 40 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 35 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
- Page 56 en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 35 Home Connect is not Different causes are possible. working properly. Go to www.home-connect.com. ▶ No connection to the Wi-Fi is switched off. home network. → "Activating Wi-Fi on the appliance", Page 37 ▶...
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Page 57: Emergency Release
→ "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on siemens-home.bsh- group.com . cycle", Page 19. Turn off the tap. Empty the water inlet hose. -
Page 58: Disposing Of Old Appliance
en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health! -
Page 59: Aqua-Stop Guarantee
Customer Service en 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users. - Page 60 en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
- Page 61 ¡ Networked standby mode A detailed RED Declaration of Con- (Wi-Fi): 1,50 W formity can be found online at Water pressure ¡ Minimum: siemens-home.bsh-group.com 100 kPa among the additional documents on (1 bar) the product page for your appliance. ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
- Page 62 2.4 GHz band (2400–2483.5 MHz): requirements. Max. 100 mW A detailed Declaration of Conformity 5 GHz band (5150–5350 MHz + can be found online at siemens- 5470–5725 MHz): Max. 100 mW home.bsh-group.com/uk/ among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
- Page 64 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001704275* 9001704275 (020624)