Troubleshooting; Printer Not Working; Led Indicator And Beeper Alarm - Axon POS80K User Manual

6 TROUBLESHOOTING

Your printer is very reliable, but occasionally problems may occur. This chapter provides
information on some common problems you may encounter and how to solve them. If you
encounter problems that you can not resolve, contact your dealer for assistance.

6.1 Printer Not Working

Problem Description
LED is not on, printer is not working

6.2 LED Indicator and Beeper Alarm

Problem Description
Error LED and paper LED are
always on and beeper alarms
Error LED blinks and beeper
alarms
Probable Reason
Printer has no power
Printer is not on
Circuit board is broken
Probable Reason
Printer cover is open
Paper end
Thermal print head is
overheated
Over-voltage
Low-voltage
Cutter jam
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POS80K User Manual
Solution
Connect to the power supply
Turn on the printer
Contact with the dealer
Solution
Close the printer cover
Reload the roll paper
Turn the printer off and resume
when it cools
Print with specified voltage
Print with specified voltage
Restart the printer. ( Or refer to 6.5 )