Axon POS80K User Manual
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Axon POS80K User Manual

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POS80K
User Manual
Rev.1.0

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  • Page 1 POS80K User Manual Rev.1.0...

  • Page 2: Table Of Contents

    CONTENT Statement ............................5 Important Safety Instructions ......................6 1 OVERVIEW ............................. 8 1.1 Introductions ........................8 1.2 The Main Features ......................8 2 GETTING STARTED ......................... 9 2.1 Packing List ......................... 9 2.2 Appearance ........................10 3 SPECIFICATION ..........................11 3.1 Printer Specification ......................
  • Page 3 5.1 USB ........................... 22 5.2 Cash Drawer Interface ...................... 22 5.3 Power Port Connector ...................... 23 5.4 Serial Interface ......................... 23 5.5 Ethernet Interface ......................24 6 TROUBLESHOOTING ........................25 6.1 Printer Not Working ......................25 6.2 LED Indicator and Beeper Alarm ..................25 6.3 Troubles Occur During Printing ..................
  • Page 4 8.2.2.4 Download Fonts ..................52 8.2.2.5 Parameter Setting ..................53 8.2.2.6 Advanced Setting ..................64 8.3 Firmware Update......................68 9 WINDOWS DRIVER INSTRUCTION ....................70 9.1 Information ........................70 9.2 Operating System (OS) Environment................70 9.3 Windows Driver Preparation .................... 70 9.4 Windows Driver Installation .....................

  • Page 5: Statement

    POS80K User Manual Statement Copyright This manual is printed in 2022. Printed in China. Version 1.0 Warnings This must be complied with in order to avoid any damage to the human body and to the equipment. This is showing the important information and tips for the printer operating.

  • Page 6: Important Safety Instructions

    POS80K User Manual Important Safety Instructions ◆ Safety Warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished. Warnings: Do not touch printer head and connector in case static damage printer head.
  • Page 7 POS80K User Manual ◆ Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.

  • Page 8: Overview

    POS80K User Manual 1 OVERVIEW 1.1 Introductions POS80K is a thermal receipt printer, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.

  • Page 9: Getting Started

    POS80K User Manual 2 GETTING STARTED 2.1 Packing List After receiving your printer, please check for possible shipping damage: 1) Inspect the outside of both the box and the printer for possible damage. 2) Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer.

  • Page 10: Appearance

    POS80K User Manual 2.2 Appearance...

  • Page 11: Specification

    POS80K User Manual 3 SPECIFICATION 3.1 Printer Specification Item Parameter Printing Method Direct thermal line printing Resolution Default 203 dpi, 180 dpi can be emulated Printing Printing Width 72mm / 48mm Parameter Printing Speed Max. 230mm/s Printing density Adjustable from degree 1 to degree 4...
  • Page 12 POS80K User Manual Item Parameter AC100V-240V 50/60HZ Input Power supply DC 24V±5%, 1.5A Output Easy-loading structure of upward open cover Paper Loading Standard thermal paper Paper Type 79.5±0.5mm/57.5±0.5mm Paper Paper Width 0.056~0.13mm Paper Thickness 83mm Max. Paper Roll Diameter 0~45℃ / 5~95%RH No condensation...

  • Page 13: Printing Media Specification

    POS80K User Manual 3.2 Printing Media Specification 3.2.1 Continuous Thermal Paper Specification Paper Type : Standard thermal paper Paper Width :79.5±0.5mm 57.5±0.5mm Paper Outer Diameter : Max. 83 mm Paper Thickness : 0.056~0.13mm 3.2.2 Notices Notes: 1) Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal printer head life;...

  • Page 14: Printing And Cutting Position

    POS80K User Manual 3.3 Printing and Cutting Position 3.3.1 Printing position 79.5±0.5 mm Print Paper 57.5±0.5 mm Print Paper Paper width 57.5±0.5mm Print area width 48mm...

  • Page 15: Cutting Position

    POS80K User Manual 3.3.2 Cutting Position Printing Position Type Paper Cutting Position(L1) POS80K 8.5mm...

  • Page 16: Installation And Usage

    POS80K User Manual 4 INSTALLATION AND USAGE 4.1 Media Loading 1) Press the cover opening button to open the top cover. 2) Remove the used roll paper core, if any. 3) In the correct direction of the roll paper, load the paper.
  • Page 17 POS80K User Manual 4) Pull out some roll paper and close the top cover. 5) Tear the extra paper.

  • Page 18: Power Connection

    POS80K User Manual 4.2 Power Connection 1) Make sure the printer power is turned off. 2) Connect power adapter with printer. 3) Connect power adapter with power cord. 4) Plug the other side of power cord into the socket outlet.
  • Page 19 POS80K User Manual Notes: 1) Please only use the power adapter recommended by supplier or equivalent products. 2) When disconnecting the power adapter plug, handhold plug connector shell to avoid the pulling on the cable in force. 3) Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire and shock.

  • Page 20: Cash Drawer Connection

    POS80K User Manual 4.3 Cash Drawer Connection 1) Make sure the printer's power switch is turned off; 2) Connect the cash drawer cable into the cash drawer interface on the rear side of the printer. Warning: Cash drawer interface can only be connected to a voltage of 24V cash drawer device (can’t connect to the phone line, etc.)

  • Page 21: Print Test

    POS80K User Manual 4.5 Print Test 4.5.1 Print Self-Test The self-test checks the printer’s current settings, status and whether the printer has any problem. 1) Make sure the power is connected and paper is loaded properly. 2) Make sure the printer is off and top cover is closed properly.

  • Page 22: Interfaces

    POS80K User Manual 5 INTERFACES POS80K supports serial, Ethernet, cash drawer and USB interfaces. 5.1 USB Figure 5-1 PIN NO. SIGNAL NAME VBUS 5.2 Cash Drawer Interface Figure 5-2 PIN NO. SIGNAL NAME Drawer 1 DRSW Drawer 2 Electrical characteristics Driving voltage：DC 24V...

  • Page 23: Power Port Connector

    POS80K User Manual 5.3 Power Port Connector Figure 5.3 PIN NO. SIGNAL NAME +24V SHELL 5.4 Serial Interface Printer POS80K serial interface is compatible with RS-232 standard, with 9 pin sockets. Figure 5.4 PIN NO. SIGNAL NAME...

  • Page 24: Ethernet Interface

    POS80K User Manual 5.5 Ethernet Interface PIN NO. SIGNAL NAME Note: The printer is equipped with an Ethernet interface, and use the network connection router, switch and other network communication equipment which meet RJ45 interface standard. When connecting directly with PC, it is suggested that the cross network...

  • Page 25: Troubleshooting

    POS80K User Manual 6 TROUBLESHOOTING Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

  • Page 26: Troubles Occur During Printing

    POS80K User Manual 6.3 Troubles Occur During Printing Problem Description Probable Reason Solution Incorrect roll paper loading Check if the roll paper is loaded Unqualified roll paper Use recommended thermal roll paper Blurred printing or spot Dirty thermal head or print...

  • Page 27: Troubleshooting For Cutter Jam

    POS80K User Manual 6.5 Troubleshooting for Cutter Jam 1) When cutter jam occurs, do not press the cover opening button to avoid damaging the blade. 2) Fix the printer by one hand and press either side of the convex bars by the other hand. Push up and open the front cover.

  • Page 28: Printer Cleaning And Maintenance

    POS80K User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as following steps: ※...

  • Page 29: Utility Tool For Pos Instruction

    POS80K User Manual 8. UTILITY TOOL FOR POS INSTRUCTION Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit) ⚫ Microsoft Windows 8 (32 bit/64 bit) ⚫ Microsoft Windows 7 SP1 (32 bit/64 bit) ⚫...

  • Page 30: Utility Tool Installation

    POS80K User Manual 8.1 Utility Tool Installation The following screens take Win 7 for example. 1) Open the installation package. 2) Choose “English” and click “OK”. 3) Select destination location, then click “Next”.
  • Page 31 POS80K User Manual 4) Click “Next”. 5) Click “Install”.
  • Page 32 POS80K User Manual 6) Click “Finish”. Utility is installed successfully.

  • Page 33: Using Utility Tool

    POS80K User Manual 8.2 Using Utility Tool Warning: In different operating system, screen has a slight difference. Please operate it according to the tips. Take POS80K (Windows 7) for example. 8.2.1 Add/Modify/Delete/Connect Printer 8.2.1.1 Add printer 1) Click ”Add Printer”.
  • Page 34 POS80K User Manual 2) Choose the appropriate printer type and port. Then click “OK”. (Take POS80K for example.)

  • Page 35: Modify Printer

    POS80K User Manual 8.2.1.2 Modify printer 1) Choose the printer you want to modify in the list. Click “Modify Printer”.
  • Page 36 POS80K User Manual 2) Choose the new printer and new port. Then click “OK”. 3) The new printer is added successfully.

  • Page 37: Delete Printer

    POS80K User Manual 8.2.1.3 Delete printer 1) Choose the printer you want to delete in the list and click “Delete Printer”. 2) Click “Yes”, then the printer is deleted.

  • Page 38: Connection Test

    POS80K User Manual 8.2.1.4 Connection Test Make sure printer is connected to computer and it is powered on. 1) Choose the printer. Click “Connection Test”.
  • Page 39 POS80K User Manual 2) If the connection is successful, it will appear the following window. If the connection is unsuccessful, please connect the printer with computer. Notes: 1) Make sure printer is connected with computer and power on. 2) Make sure printer is loaded with paper.

  • Page 40: Functions

    POS80K User Manual 8.2.2 Functions Printer Test contains the following items: ⚫ Printer Test ⚫ Command Test ⚫ Manage Images ⚫ Download Image in Compatible Mode ⚫ Download Fonts ⚫ Parameter Setting ⚫ Advanced Settings 8.2.2.1 Printer Test 1) Self Test...
  • Page 41 POS80K User Manual 2) Cutter Test Click the cutter test and the paper will be cut automatically. Cutting method is partial cut (Partial cut: Not fully cut off, leave a connection point between the two sheets of paper). As shown in the figure: 3) Print Test Text Click "Print Test Text", input the text you want to print.
  • Page 42 POS80K User Manual 4) 2D Code Click the QRCode mode. ▲Model: 1~2 ▲Module size: 1~16 The larger the module value, the larger the printed QR code is, and the smaller the opposite. ▲Error correction level: 7%~30% The higher the error correction level, the more intensive the module graphics.
  • Page 43 POS80K User Manual Click the PDF417 mode. ▲Columns: 0~30 ▲Rows: 0~90 ▲Width of the module: 2~6 The larger the module value, the wider the width of the printed PDF417 barcode, and the smaller the opposite. ▲Row height: 2~8 The larger the module value, the...

  • Page 44: Command Test

    POS80K User Manual 8.2.2.2 Command Test In the command test, you can send command to the printer. Input text or hexadecimal data. Select a file or enter a command in the input box. 1）There’re two ways to load files. You can choose the way you want.
  • Page 45 POS80K User Manual 2）Click “Send by Text”, input text content.
  • Page 46 POS80K User Manual ▲Sending Recycle: When the interval is set to 3000ms (you can set the interval as needed), then click “Send”, the printer starts to recycle printing. Click “Stop” to stop the recycle printing.
  • Page 47 POS80K User Manual 2） Click “Send by Hex”, input the content. (Convert text to HEX or send ESC command)

  • Page 48: Manage Images

    POS80K User Manual 8.2.2.3 Manage Images...
  • Page 49 POS80K User Manual 1) Click "Download" to add the image, if you want to print the picture, set the print location before clicking "Download mode of G" to print the picture. (It is recommended to use a picture in BMP format)
  • Page 50 POS80K User Manual C:\Users\1993\Desktop\01.bmp Note: Total memory for the bitmap is 196K.
  • Page 51 POS80K User Manual 3) Delete Image. Note: Each time click "Download mode of G", an image list number will be generated. Click the image list, select "Delete selected image" will delete the image, click "Delete all Images", without clicking the list option to delete all the images in the list.

  • Page 52: Download Fonts

    POS80K User Manual 8.2.2.4 Download Fonts Select the font from the existing file and click "Download". Note: After downloading font successfully, you need to restart the printer to take effect.

  • Page 53: Parameter Setting

    POS80K User Manual 8.2.2.5 Parameter Setting 1) Click “Parameter Setting” to set “RS232 serial port” “Language And Charset Config”, “Cutter”, “Buzzer” and “Other”.
  • Page 54 POS80K User Manual ◆ RS232 Serial Port Setting Click the items to set “Baud Rate”, “Data Bits”, “Stop Bits”, “Parity Check”, and “Flow Control”. • Baud Rate • Data Bits • Stop Bits • Parity Check • Flow Control Note: The value of the serial port parameter can be obtained according to the value of...
  • Page 55 POS80K User Manual ① After setting the parameters as required, click "Set" and the printer would restart automatically. The setting will be taken into effect after finishing restarting. ② After the printer finishing restarting, open the main menu screen of the tool and click "Modify Printer".
  • Page 56 POS80K User Manual ◆ Language And Charset Config Click the items to set “Codepage”, “International Character”, “Language Mode”, “Chinese Mode”, “Arabic Transform“ and “Vietnamese transform”. • Codepage • International Character...
  • Page 57 POS80K User Manual • Language Mode ( The default mode is “Chinese/Japanese/Korean”) • Chinese Mode • Arabic Transform • Vietnamese transform ◆ Cutter Setting Enable or disable “Cut paper after the cover is closed” / “Cut paper when power on”.
  • Page 58 POS80K User Manual Disable “Cut paper when power on”: The printer does not cut paper automatically after it is powered on. ◆ Buzzer Setting Buzzer Volume: Very Low/Low/Standard/loud Built-in Buzzer: Tick “Beeping after cutting” (The beeping time, times and interval time can be set for what you want, such as 1 milliseconds, 2 milliseconds or 3 milliseconds, etc.):...
  • Page 59 POS80K User Manual ◆ Other Click the items to set “Print Density”, Paper Width”, “Auto Line Feed”, “DPI Mode”, “USB Port Mode” and “EPS compatible”. • Print Density (default “level 2”) The print density value varies according to the paper material and it can be adjusted to suit your needs.
  • Page 60 POS80K User Manual • EPS compatible ◆ Parameter Settings • Detect Paper AD Value: click “Read” and you can see the value and cannot be input. Each time you click “Read”, the value will change in a small range. • Set AD threshold value: the default value is 2400, and you can input the value, but it cannot be set too low or too high.
  • Page 61 POS80K User Manual (COM2) ③ Return to the printer utility and click "Modify Printer".
  • Page 62 POS80K User Manual ④ Change the port to "COM2".
  • Page 63 POS80K User Manual 2）After finishing setting all the above parameters, click "Set", the printer would restart automatically, then the settings would take effect.

  • Page 64: Advanced Setting

    POS80K User Manual 8.2.2.6 Advanced Setting Advanced Settings contain following items. Click the button and printer will execute the appropriate action. The change will take into effect after restarting the printer. ◆ Reduction Paper Setting Choose the item and click “Setting”.
  • Page 65 POS80K User Manual ③ Reduction Vertical Spacing: 25%~75% The bigger the reduction vertical spacing, the narrower the interval between two lines of characters. ④ Reduction Line Feeds: 25%~75% The higher the reduction line feeds, the narrower the interval between two lines of characters.
  • Page 66 POS80K User Manual ● Static IP Mode 1）Change the printer IP address so that the printer IP address (such as: 192.168.0.33) is the same segment as the host IP address (such as: 10.0.21.89). Here is the illustration: Figure ￭ Printer IP Address...
  • Page 67 POS80K User Manual 2）Set the same network segment. Figure ￭ Printer IP Address ● Auto Assignment IP This mode automatically assigns the IP address to the printer. When the settings are complete, click "Write", then restart the printer.

  • Page 68: Firmware Update

    POS80K User Manual ◆ Length Of Print Click “Length of Print” to obtain the length of the paper that the printer has printed. 8.3 Firmware Update 1) Click “FW Update”.
  • Page 69 POS80K User Manual 2) Click “...” to choose the file, and click “Update”. 3) Update success. 4) Restart the printer.

  • Page 70: Windows Driver Instruction

    POS80K User Manual 9 WINDOWS DRIVER INSTRUCTION 9.1 Information This Windows Driver Instruction provides information on installation, detailed specifications, and usage of the printer’s Windows Driver according to PC operating system (OS). We maintain ongoing efforts to enhance and upgrade the functions and quality of all our products.

  • Page 71: Windows Driver Installation

    Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take POS80K (Windows 7) as example. 1) Double click Windows Driver, and choose the language. Choose “I accept the agreement” and click “Next”.
  • Page 72 POS80K User Manual Click “Next” 4) Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type and port of driver, such as “POS80K”, “USB001”. Click “Next”.
  • Page 73 POS80K User Manual Note: If printer is already connected with computer by USB port, it only needs to click “Install”, then it will be installed automatically. Otherwise, proceed to the next step. 5) Click “Finish”. POS printer driver is installed successfully.

  • Page 74: Detailed Windows Driver Setting

    POS80K User Manual 9.5 Detailed Windows Driver Setting 9.5.1 Printing Preferences 1) Click “Start” → “Devices and Printers”. Right click “POS80K” and choose “Printing preferences”.
  • Page 75 POS80K User Manual 2) According to the different needs, choose “Paper”\“Offset”\”Rotate”\”Effect”\ ”Copies” in “Page”.
  • Page 76 POS80K User Manual ●Click on “Manager”, add or delete paper. ●Click on “Advanced” to set “Save Paper”, “Cut Paper”, “Feed Paper”, “Cash Drawer”, “Custom Command”, “Logo”, “Buzzer”, and “Code Page”. ￭ Save paper...
  • Page 77 POS80K User Manual ￭ Cut Paper...
  • Page 78 POS80K User Manual ￭ Feed paper ￭ Cash drawer...
  • Page 79 POS80K User Manual ￭ Custom command ￭ Logo Note: this setting needs to be set in utility.
  • Page 80 POS80K User Manual ① Open the utility and click "Manage Images".
  • Page 81 POS80K User Manual ② Click “Download”. ③ Click "Add" to add a logo. (BMP format is recommended)
  • Page 82 POS80K User Manual Picture.bmp ④ Select the print location, and then click "Download mode of G". (Such as: left print) ⑤ Return to image list to view the image number. Note: each time click "Download mode of G", an image list number will be generated.
  • Page 83 POS80K User Manual ⑥ Select Printer properties, click “Print Test Page” to view the printing effect.
  • Page 84 POS80K User Manual ⑦ Click the “Advanced”, then click “Logo”.
  • Page 85 POS80K User Manual ⑧ Set the printing time to print and click "OK". (Such as: Start Document) ⑨ Return to the logo setting in driver, also select "Print left". ⑩ Set the key Code according to the image number. (Such as: 0 0)
  • Page 86 POS80K User Manual ⑪Then click “OK”.
  • Page 87 POS80K User Manual ⑫ Click “Print Test Page” to view the printing effect.
  • Page 88 POS80K User Manual ￭ Buzzer Note: this setting need to be set in utility. ￭ Code Page...
  • Page 89 POS80K User Manual 3) Click “Watermark”. Set watermark to print (Only BMP file can be selected).
  • Page 90 POS80K User Manual Click “Halftone” to set the halftone.
  • Page 91 POS80K User Manual 5) Set up the “Barcode”. Assuming the font type of the main document is “Italics”, if you want to convert the data “123456”to the barcode printing, the steps are as follows: ● Sets the data "123456" font type to a different font from the main document. Such as: Arial.
  • Page 92 POS80K User Manual Open the Preference. ● If the document is open, you can set it in the document: file-print-preferences.
  • Page 93 POS80K User Manual 1）Add Barcode firstly.
  • Page 94 POS80K User Manual 2）Set the “Font Name” and the “Barcode Option”.
  • Page 95 POS80K User Manual 3) Click the “Printer Setting”. ● Choose the “Display Language for Properties”...
  • Page 96 POS80K User Manual Turn on the “Font Substitution”, select the system text need to be replaced (for example, Arial), ● and then select the font you want to replace (for example, 01) and click Settings, and the replacement font will display "01".
  • Page 97 POS80K User Manual...
  • Page 98 POS80K User Manual...
  • Page 99 POS80K User Manual...
  • Page 100 POS80K User Manual ● If you do not have a barcode set, the action is as follows: 1） Suppose you change the size of the data "123456", for example: 2） Set the Printing preferences.
  • Page 101 POS80K User Manual 3）Click the “Printer Setting”. ● Choose the “Display Language for Properties”. 4）Turn on the “Font Substitution”.
  • Page 102 POS80K User Manual 5）Select the “System Font”, for example: Arial.
  • Page 103 POS80K User Manual 6）Select the font to that you want to replace.
  • Page 104 POS80K User Manual 7）Click “Set”.
  • Page 105 POS80K User Manual...

  • Page 106: Other Settings

    POS80K User Manual 9.5.2 Other Settings 1) Click ”Start”→“Devices and Printers”. Right click “POS80K” and choose “Printer properties”. 2) Choose “General”, click on “Print Test Page”, then it will print the current settings.
  • Page 107 POS80K User Manual 3) Click “Ports” to change the other connecting port.
  • Page 108 POS80K User Manual 4) Click “Advanced” to set the available time for using.

  • Page 109: Uninstall Windows Driver

    POS80K User Manual 9.6 Uninstall Windows Driver 1) Double click Windows Driver, and then click “OK”. 2) Choose “Uninstall printer driver”, then click “Next”.
  • Page 110 POS80K User Manual 3) Choose “POS80K”, then click “Next” 4) Then it is complete to uninstall.

  • Page 111: Specification

    POS80K User Manual 9.7 Specification Resolution: 203×203dpi Paper Size: Custom (72.0mm * 297.0mm) 72mm*297mm 72mm * 420mm 72mm * 3276mm 48mm * 297mm 48mm*420mm 48mm*3276mm...

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