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worldpay Axium DX8000 Setup Manual

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MultiPay POS Setup
Guide
Version 1.0
October 18, 2023
Last Revised:

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Summary of Contents for worldpay Axium DX8000

  • Page 1 MultiPay POS Setup Guide Version 1.0 October 18, 2023 Last Revised:...

  • Page 2: Table Of Contents

    Whitelisting ............................3 Configuring your Axium DX8000 Device .................... 4 Device Settings ........................... 4 Connecting your Axium DX8000 Device to Wi-Fi ................4 Adjusting Date and Time Settings ....................5 Adjusting Screen Timeout ........................ 6 (Optional) Configuring your DX8000-BASE-W2 Docking Base ............7 Base Operating Modes ........................

  • Page 3: Introduction

    MultiPay POS SDK for Passthrough Setup Guide Setting up MultiPay POS SDK for Passthrough Introduction This guide describes how to configure Axium DX8000 device settings and test your application connectivity for the first time. Setup Prerequisite Whitelisting Before completing user registration, confirm the following listening ports and active data connections have been added to network boundary whitelists to permit traffic.

  • Page 4: Configuring Your Axium Dx8000 Device

    4) Buzzer 15) Back button 10) USB Type C connector 5) Magnetic card reader Connecting your Axium DX8000 Device to Wi-Fi To connect to wi-fi, complete the following: 1. Power on the Axium DX8000 device. 2. Open the Android Settings menu: •...

  • Page 5: Adjusting Date And Time Settings

    MultiPay POS SDK for Passthrough Setup Guide 3. Select Network & Internet > Wi-Fi and the terminal will scan for local networks and allow you to select yours from the list: 4. The device will request the wi-fi password. Key in the password required for the network connection, and then select CONNECT.

  • Page 6: Adjusting Screen Timeout

    MultiPay POS SDK for Passthrough Setup Guide Time format: • Use locale default – enable this option to default to the local time format setting • Use 24-hour format – disable this option to have a 12-hr time format (1 AM – 12 PM 4.

  • Page 7: (Optional) Configuring Your Dx8000-Base-W2 Docking Base

    MultiPay POS SDK for Passthrough Setup Guide (Optional) Configuring your DX8000-BASE-W2 Docking Base With the Axium DX8000 Terminal, the Axium DX8000-BASE-W2 docking base is available for an additional cost to connect your terminal device to the internet through a hardwired ethernet connection.

  • Page 8: Base Operating Modes

    MultiPay POS SDK for Passthrough Setup Guide Base Operating Modes The docking station base has three modes for connecting. Gateway / Router Mode – Default Operating Mode • Local router distributes a corporate IP address to the Base Station Ethernet port. •...

  • Page 9: Connecting Your Device And Docking Base

    If the green indicator light is on, it indicates the docking base is successfully paired. Note: Only one Axium DX8000 device can be paired at a time. If the docking base is paired to another device, long press the pairing button to clear the pairing record. When the red indicator light is on, pair another DX8000 device with the docking base.
  • Page 10 Note: Ensure that the docking base is powered and connected with an Ethernet cable to the local network. 1. On the Axium DX8000 device, open the Android Settings menu. 2. Click Settings menu on the device and then click Base.
  • Page 11 MultiPay POS SDK for Passthrough Setup Guide 3. Click the Scanning Box and scan the data matrix barcode label on the back of docking base. 4. On the Pop-up menu choose Only use base Wi-Fi.

  • Page 12: Accessing The Administrator Application

    MultiPay POS SDK for Passthrough Setup Guide 5. Wait for the Successfully Connected status. 6. Click OK. Accessing the Administrator Application 1. Use a computer to choose one of the two BASE default SSIDs (example below). • Access the Wi-Fi network settings on your computer. Example SSIDs are shown below: •...
  • Page 13 MultiPay POS SDK for Passthrough Setup Guide 4. Browse the settings tabs described in more detail below: Status - provides Firmware version and status of the WAN and both the 2.4 and 5 GHz Wi networks. Network (WAN/LAN) - provides settings for connection to networks within the location or beyond.

  • Page 14: Resetting The Dx8000-Base-W2 Docking Station To Factory Settings

    MultiPay POS SDK for Passthrough Setup Guide 5. Click on the 5GHz WLAN tab at the top of the screen. 6. Repeat steps 2-4. Resetting the DX8000-BASE-W2 Docking Station to Factory Settings To restore the docking station to factory settings: 1.

  • Page 15: (Optional) Mounting The Dx8000 Device Or Dx8000-Base-W2 Docking Station

    MultiPay POS SDK for Passthrough Setup Guide 2. What do I do if I cannot access the base web interface? The DX8000 base password is incorrect and will not function correctly. Input the correct password or restore factory setting to revert to the default password. 3.
  • Page 16 MultiPay POS SDK for Passthrough Setup Guide To mount the DX8000-BASE-W2 docking station permanently: 1. Remove the battery cover of the DX8000 device. 2. Position the space block on the table and install screws. 3. Mount the base-fixing structure on the space block with three screws. 4.

  • Page 17: Multipay Pos Passthrough Connection

    MultiPay POS SDK for Passthrough Setup Guide MultiPay POS Passthrough Connection After setting up your device and integrating successfully, open the application and the following should display: Upon successful Bluetooth connection, the following message displays: Note: If you receive an error message, review to the communication mode configuration, and please try again.
  • Page 18 MultiPay POS SDK for Passthrough Setup Guide The transaction data will flow through our systems as diagramed below: Contact Us FIS Support: 844-300-5510...

  • Page 19: Version History

    MultiPay POS SDK for Passthrough Setup Guide Version History Version Change Date Change Description 10-18-2023 Published with setup information removed from the MultiPay POS SDK for Passthrough User Guide version 1.0 with added Application Connection section. ©2023 FIS and/or its subsidiaries. All Rights Reserved.

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