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Available languages
Available languages
Problem
My product doesn't
work
My product doesn't
work continuously
The product
suddenly stopped
working
My product is
moving slowly
Possible causes
The battery is not charged
The connection cables are
unplugged
The battery needs to be
charged
The battery is not fully
charged
Overload/Cut
The brakes are not properly
adjusted
The product is overloaded.
You are using your product in
poor condition.
Wheels and tires are
damaged
Charges your battery. Check that your charger is
showing a red light.
Check that all cables are securely connected and
that none of them are damaged.
Charged your battery, checked that your charger
displays a red light
Check that the motor cable is plugged in
The battery may need to be replaced.
Overloading may result in product failure. Turn
off the product, wait 15 seconds, and then turn it
Check the condition of the brakes and try to
release them. If this does not work, please
contact the after-sales service.
Check that the user weighs less than the
recommended weight.
Check that no object interferes with the proper
functioning of the product.
Make sure you're on flat, dry, consistent terrain.
Check the condition of the product's wheels.
27
Solutions
back on.
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