IKEA FORNEBY Manual page 33

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What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electro-chemical
reaction, rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible colour differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-
domestic environment i.e. professional
use.
• Damage resulting from power outage,
power surges or dips, fluctuating voltage
or improper voltage All workout parts are
not covered by the guarantee e.g.: filters
and cleanliness.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by IKEA.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an IKEA
service provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee, the
service provider or its authorized service
partner will re-install the repaired
appliance or install the replacement, if
necessary.
• All plumping and electrical installation,
are not the responsibility of IKEA, and
customer must complete these work
before the execution work.
How country law applies
The IKEA guarantee gives you specific legal
rights, which covers or exceed local
demands. However these conditions do not
limit in any way consumer rights described
in the local legislation.
Area of validity
This warranty is valid only in the country
where the product has been purchased; the
services will be provided in the framework of
the guarantee conditions.
An obligation to carry out services in the
framework of the guarantee exists only if the
appliance complies and is installed in
accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
The dedicated After Sales Service for IKEA
appliances:
Please don't hesitate to contact IKEA
appointed After Sales Service Provider to:
• make a service request under this
guarantee;
• ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarification on functions of IKEA
appliances.
33

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