Service Warranty; Shipping Instructions; Further Information - HP 82104A Owner's Handbook Manual

Accessories, Maintenance and Service 57
Service Warranty
Any out-of-warranty repairs are warranted against defects in mate-
rials and workmanship for a period of 90 days from date of service.
Shipping Instructions
Should your unit require service, return it with the following items:
« A completed Service Card, including a description of the
problem.
« A sales receipt or other proof of purchase date if the one-year
warranty has not expired.
The product, the Service Card, a brief description of the problem,
and (if required) the proof of purchase date should be packaged in
adequate protective packaging to prevent in-transit damage. Such
damage is not covered by the one-year limited warranty; Hewlett-
Packard suggests that you insure the shipment to the service cen-
ter. The packaged unit should be shipped to the nearest Hewlett-
Packard designated collection point or service center. Contact your
dealer for assistance. (If you are not in the country where you
originally purchased the unit, refer to "International Service Infor-
mation" above.)
Whether the unit is under warranty or not, it is your responsibility
to pay shipping charges for delivery to the Hewlett-Packard service
center.
After warranty repairs are completed, the service center returns
the unit with postage prepaid. On out-of-warranty repairs in the
United States and some other countries, the unit is returned
C.0.D. (covering shipping costs and the service charge).
Further Information
Service contracts are not available. Circuitry and designs are pro-
prietary to Hewlett-Packard, and service manuals are not available
to customers. Should other problems or questions arise regarding
repairs, please call your nearest Hewlett-Packard service center.