Call Transfer - Toshiba STRATA CTX Quick Reference Manual

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Call Transfer

³
To Blind Transfer the source party to the
destination party
³
While on an active call, dial the destination
party on the numeric keypad. Press
U…h†sr… 7yvq
...or select Call > Transfer > Blind transfer.
Enter destination party from the numeric
keypad.
If an exact match is not found, scroll and
select a name/number, click OK.
³
To make a Supervised Transfer call
1. While on an active call, dial the destination
party on the numeric keypad, press
U…h†sr…ÃTˆƒ‰
...or select Call > Transfer > Consultation
transfer
2. Announce the call (optional).
3. Press
³ To set up the Supervised Transfer call, select
Call > Setup Conference. Enter the destination
party, then click OK.
³
To transfer a call to Voice Mail
1. While connected to a call, enter the extension
number to transfer to.
2. Press
keyboard.
3. Press Enter or click OK
...or while connected to a call, select Call >
Transfer > Voice Mail Transfer, enter the
destination extension, and press Enter.
...or
1. While connected to a call, click the
‡‚ÃWH
2. Enter the extension number to transfer to.
3. Press Enter or click OK.
4
Strata CIX IP Attendant Console Quick Reference Guide 12/04
(+) on the numeric keypad
(Enter) on the keyboard
U…h†sr…ÃTˆƒ‰
(Enter).
U…h†sr…Ç‚ÃWH
(Del) on the
icon.
U…h†sr…Ã