KitchenAid KEMS306X Use And Care Manual page 22

2.
2:
If the problem is not due to one
of the above items:*
Call KitchenAid Consumer
Relations TOLL-FREE:
1-800-422-1230
and talk with one of our trained
consultants. The consultant can
instruct you in how to obtain
Satisfactory operation from your
appliance or, if service is
necessary, recommend a
qualified service company in your
area.
If you prefer, write to:
Consumer Relations Department
KitchenAid
P.O. Box 558
St. Joseph, MI 49085-0558
Please include a daytime phone
number in your correspondence.
If you need service:*
Call your dealer or the repair
service he recommends.
e All service should be handled
22
locally by the dealer from whom
you purchased the unit or an
authorized KitchenAid servicer.
If you are unable to obtain the
name of a local authorized
KitchenAid servicer, call our
service assistance telephone
number (see step 2).
4. if you are not satisfied with the
action taken:*
e Contact the Major Appliance
Consumer Action Panel (MACAP).
MACAP is a group of consumer
experts that voices consumer
views at the highest levels of the
major appliance industry.
¢ Contact MACAP only when the
dealer, authorized servicer, or
KitchenAid have failed to resolve
your probiem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
e MACAP will in turn inform us of
your action.
*When requesting assistance,
please provide: model number,
serial number, date of purchase
and a complete description of the
problem. This information is
needed to better respond to your
request.