General Cleaning; Troubleshooting - KitchenAid KECC056 Use & Care Manual

Light to moderate soil
• Paper towels or clean damp sponge:
Clean while the cooktop is still warm. You may want to wear
oven mitts while cleaning the cooktop.
Sugary spills (jellies, candy, syrup)
• Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear
oven mitts while cleaning the cooktop.
Cooktop Cleaner and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
• Cooktop Cleaner or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
• Cooktop Cleaner and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
• Cooktop Cleaner:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
• Cooktop Cleaner:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
• Is the cooktop wired properly? See the Installation
Instructions for more information.
• Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Cooktop will not operate
On models with knob controls, is the control knob set
correctly? Push in the knob before turning to a setting.
On models with electronic touch controls, is the cooktop
control set correctly? Touch ON/OFF before selecting a
setting.
On models with touch controls, is the "Control Lock]ALL
OFF" Cooktop Lockout set? See "Control Lock/All Off"
section.
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than 1/2"(1.3 cm)
outside the cooking area.
Cooktop has flashing lights
• Are there lights on the cooktop flashing on and off?
1. Make sure the cooktop controls are OFE
2. Clean the cooktop touch control panel thoroughly. See
"General Cleaning" section.
3. If the cooktop lights continue to flash, disconnect power
or unplug the cooktop.
4. After a few seconds, reconnect power or plug in the
cooktop.
5. If the lights continue to blink on and off, call for service.
Cooktop cooking results not what expected
• Is the proper cookware being used? See "Cookware"
section.
• Is the cooktop control set to the proper heat level? See
"Cooktop Controls" section.
• Is the appliance level? Level the appliance. See the
Installation Instructions.
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