Testifire XTR2 Frequently Asked Questions Manual

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FREQUENTLY
ASKED
QUESTIONS
No Climb Products Ltd.
163 Dixons Hill Road, Welham Green.
Hertfordshire, AL9 7JE, United Kingdom
Tel +44 (0)1707 282 760
detectortesters.com

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Summary of Contents for Testifire XTR2

  • Page 1 FREQUENTLY ASKED QUESTIONS No Climb Products Ltd. 163 Dixons Hill Road, Welham Green. Hertfordshire, AL9 7JE, United Kingdom Tel +44 (0)1707 282 760 detectortesters.com...
  • Page 3: Battery And Charger

    3 LEDs = 51-75% The status LED on the charger dock will 4 LEDs = 76-100% remain solid green to indicate when a battery has reached full charge TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 3...
  • Page 4 (risk of short circuits) However, if they are misused or abused, leakage, venting, or in extreme cases explosion and / or fire may result. TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 4...
  • Page 5 Detectortesters or your local authorised retailer (Part No. TESTIFIRE-BP-001) Why don't you include a spare battery? The Testifire XTR2 battery pack will deliver a full day of testing across a combination of smoke and heat tests TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS...
  • Page 6: Firmware Update

    5-10 minutes. The USB-A to USB-C cable is used to connect How do I know when the update is Testifire XTR2 to a laptop or PC when performing a firmware upgrade or device complete and it is safe to disconnect or power off my tester? recovery.
  • Page 7: Smoke Generator

    120,000 seconds of smoke per generator. Yes. The Testifire XTR2 smoke generator can This gives 8000 tests for 15 seconds of smoke be replaced as follows: with a 30 seconds test cycle duration. Testifire XTR2 will inform you when the generator 1.
  • Page 8 The shelf life of TES3 varies depending on the No. Despite their physical similarities Testifire storage conditions it is exposed to. If stored XTR2 uses a unique smoke cartridge. The new within the recommended temperature range, TES3 cartridge features a larger test capacity...
  • Page 9 Hi-Heat mode is intended to test heat the test has been successful and you should detectors with an activation point of 90 remove Testifire XTR2 by gently lowering it. If degrees or higher only after two minutes the test has not completed,...
  • Page 10 2 seconds or longer will abort the current test existing TC3 cartridges? No. Testifire XTR2 is a Smoke and Heat What is clearing? detector tester only and cannot be used to Clearing mode reduces reactivations by test CO detectors.
  • Page 11 Combined Smoke and Heat the detector? Solid Orange - Smoke or ASD Standby - The Testifire XTR2 will still create smoke and/ Indicates the next test will be a Delayed Start or heat without a perfect seal. The automated...
  • Page 12 How does a sequential test work? The sequential test mode will perform a heat test followed by a smoke test, and then clearing mode. Between tests, Testifire XTR2 will wait a maximum of 30 seconds for the detector to auto-reset and the test cup to become dark before proceeding to the smoke test.
  • Page 13: Warranty

    - Free fall flag indicating it had air time What are the warranty terms following a service repair? Repairs are warranted for 90 days or the remainder of the original warranty period, whichever is longer TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 13...
  • Page 14: Service And Repair

    Users can clean, maintain and change serviceable items in the field only. Self repairs No. There is no need to return Testifire XTR2 will invalidate the warranty for an annual service or calibration For outside of the warranty period or...
  • Page 15 Detectortesters If I don’t agree, what is the impact? Connect App is required. The tester will Location data is used to search for nearby work without connection to App for 7 days TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 15...
  • Page 16 Once registered, Testifire XTR2 Once registered, Testifire XTR2 requires requires communication with the App once...
  • Page 17 If a test has been created, it is currently not company as a contractor. All test reports possible to pause the clock while taking can then be linked to the correct company a break. For compliance purposes time is account. (Compliance) TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 17...
  • Page 18 - enable App permissions; nearby devices play or App store. To use the App, Cloud If issue is still not resolved please contact Portal and the Device a monthly subscription detectortesters support TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 18...
  • Page 19 31 days or else it will cease to function What type of report format can I send through the App ? App sends reports only in PDF format, as this feature is to provide customer with a job report TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 19...
  • Page 20 Yes testers need to be registered on the portal. This is to ensure any testers are registered to one company only so that only the users from that company can use the tester. TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 20...
  • Page 21 For example, incorrect spelling. No - customisation is not currently possible Only final notes can be edited in the cloud portal, the individual tests part of the report cannot be edited. TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 21...
  • Page 22 Contact support to deactivate a company account. Data for that account would be held for compliance purposes. Can I access the service portal with technician account credentials ? Only accounts with admin rights can access the portal. TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS Page 22...
  • Page 23 Can I use Testifire XTR2 without a subscription? Why do I need a subscription? Testifire XTR2 has a 7 day grace period in which A subscription is required to enable functionality it can be used without a subscription which of Testifire XTR2 and provide access to the begins at the point of first power on.
  • Page 24 TESTIFIRE XTR2 - FREQUENTLY ASKED QUESTIONS legal relations between the parties hereto, additional to or in lieu of such as may be applicable to a contract of sale or purchase.

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