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Global freefit Troubleshooting Manual

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Effective February 2023

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Summary of Contents for Global freefit

  • Page 1 Effective February 2023...

  • Page 2: Glossary Of Common Terms

    FREEFIT TROUBLESHOOTING GUIDE GLOSSARY OF COMMON TERMS Components: • Desk Leg (DL) - The lifting columns with power coated steel profiles, responsible for lifting the desk. • Control Box (CBD6S) - Both the computer and power supply of the system •...
  • Page 3 FREEFIT TROUBLESHOOTING GUIDE P3 - Check all cable connections STEP 1. Mains cable, connected to both the control box and power outlet. STEP 2. All motor cables, connected to both the control box and desk leg. a. Assuming a standard control box configuration, these must be connected in channels 1 and 2, or channels 1, 2 and 3 for a 3-leg table.
  • Page 4 FREEFIT TROUBLESHOOTING GUIDE Symptom Procedure 1. Initialize the desk. If both legs begin to run down, complete the initialization. If only one leg moves, stop and Desk is uneven move to Step 2. 2. Check motor cable connections. Check to ensure motor cables are not pulled during movement. With a standard, Plug &...
  • Page 5 FREEFIT TROUBLESHOOTING GUIDE APPENDIX What is the Control Box Thinking? There are many clever procedures, checks and measurements performed in the control box. Here is a brief description of what the control box is trying to accomplish while it is activating an application: •...

  • Page 6: Error Codes

    FREEFIT TROUBLESHOOTING GUIDE Error Codes ERROR CODE NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING Position Lost The desk has an unknown position » Position error • Initialize the system (P1) and needs to be initialized » New Desk Leg added General Overload Up Overload in upward direction has »...
  • Page 7 FREEFIT TROUBLESHOOTING GUIDE ERROR CODE NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING Ch3 missing Channel 3 is detected missing » Disconnection • Check Motor cable connections and Integrity (P2) » Faulty motor cable • Change Motor cable or Desk Leg » Faulty motor in leg •...
  • Page 8 FREEFIT TROUBLESHOOTING GUIDE ERROR CODE NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING Ch2 anti-col Anti-collision triggered on channel » Hit obstruction • Remove obstruction (P3) • Initialize if necessary (P1) Ch3 anti-col Anti-collision triggered on channel » Hit obstruction • Remove obstruction (P3) •...
  • Page 9 FREEFIT TROUBLESHOOTING GUIDE ERROR CODE NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING Master Connection to master lost OR [Only used in multi-parallel • Check connection to master box, check cable following messages are from system] integrity master » Poor cable connection to master •...