Before Calling Service Personnel - Toshiba CE27T11 Owner's Manual

Before Calling Service Personnel

Before calling service personnel, please check the following chart for a possible cause of the problem you are experiencing. A
minor adjustment on your part may eliminate the problem and restore your TV reception.
Problem
TV will not turn on
No picture, no sound
No sound, picture OK
Poor sound, picture OK
Poor picture, sound OK
Poor reception of broadcast channels
No UHF, VHF OK
Black box appears on the screen
Cannot select a certain channel
Multiple images (ghosts)
Poor color or no color
No stereo or SAP sound from an MTS
broadcast
The Remote Control does not operate
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Checks and Adjustments
Make sure the power cord is plugged in, then press POWER button.
Check battery in the Remote. (Maybe batteries are "dead".)
Check antenna/cable connections.
Maybe sound is muted. Try pressing VOLUME s button.
Try another channel. (Maybe station trouble.)
Try another channel. (Maybe station trouble or local interference
from appliance.)
Check antenna/cable connections.
Try another channel. (Maybe station trouble or local interference.)
Adjust Picture menu.
Try another channel.
Check antenna connections.
If using VCR, check TV/VCR button.
Make sure TV/CABLE function is in "TV" mode.
Captioning may be turned on
That channel may be locked out with BLOCK CHANNEL function, or
erased with the ADD/ERASE function.
Try another channel. (Maybe station trouble.)
Use a highly directional outdoor antenna.
Try another channel. (Maybe station trouble or local interference.)
Adjust TINT and/or COLOR in the Picture menu.
If you change the direction of the TV while the TV is activated, the
picture may suffer from color shading. If so, turn off the TV and allow
it to cool for about 30 minutes, then turn on the TV again.
The picture should improve.
Check if MTS function is properly set.
Check if Device buttons are properly set.
Maybe something was between the Remote and the remote sensor.
Maybe batteries are dead. Try replacing batteries with new ones.
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