The Picture Colours Are Black And White Or Do Not Look The Way They Should Look; The Tv Automatically Turns Off By Itself - Samsung Q65B E-Manual

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The picture colours are black and white or do not look the way they should
look
If the product's colours or absolute whites/blacks seem to be off, launch
Menu
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, confirm that its video input connectors are connected to the correct external
device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause colour problems or a blank screen.
Component port may not be supported depending on the model.
Check whether
Greyscale
Menu

The TV automatically turns off by itself

If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if
Sleep Timer
has been enabled. The
Menu
Try Now
If the
Sleep Timer
has not been enabled, see if
Menu
Menu
Try Now
Settings
Support
Device Care
is set to On.
Settings
All Settings
Sleep Timer
Settings
All Settings
Settings
All Settings
Settings
All Settings
Self Diagnosis
General & Privacy
automatically turns the TV off after a specified period of time.
General & Privacy
Auto Power Off
or
Off Timer
General & Privacy
General & Privacy
- 205 -
Picture
Test.
Picture Test
Try Now
Accessibility
Greyscale
System Manager
Time
has been enabled and disable it.
System Manager
Time
Power and Energy Saving
Try Now
Sleep Timer
Off Timer
Try Now
Auto Power Off

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