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sole discretion, if it is covered under this
guarantee. If considered covered, IKEA
service provider or its authorized service
partner through its own service operations,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage,
damage caused by failure to observe
operating and maintenance instructions,
incorrect installation or by connection
to the wrong voltage, damage caused
by chemical or electrochemical reaction,
rust, abrasion or scratching, corrosion or
water damage including but not limited
to damage caused by excessive lime in
the water supply, damage caused by
abnormal environmental conditions.
•
Damage caused from the use of the
appliance in a manner other than the use
for which it was specifi cally designed.
•
Damage caused by power outages,
electrical power surge or improper
supply voltage via connection to Supply
Authority mains or alternative supply
systems.
•
Consumable parts including batteries
and lamps, removable wire, glass and
plastic trays and other accessories.
•
Internal or external damage as a result
of excessive use of cleaning products or
cleaning agents.
•
Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
•
Accidental damage or blockages caused
by foreign objects, eg. coins, underwires,
nails, buttons or jewellery, or substances
and cleaning or unblocking of fi lters,
drainage systems or soap drawers
•
Damage caused by vermin, insects or
pets.
•
Note – internal or external cabinet
transport damage must be reported
within 7 days of purchase date.
•
Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found
during a technician's visit.
•
Any consequential loss due to appliance
failure.
•
Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non
original parts have been used.
•
Repairs to parts or systems caused by
unauthorized modifi cations made to
appliance.
•
Repairs caused by installation which is
faulty or not according to specifi cation.
•
Problems caused by incorrect or
inadequate venting of the appliance.
•
The use of the appliance in a non
domestic environment i.e. professional
use.
•
Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport.
However, if IKEA delivers the product
to the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by IKEA.
•
Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed service provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the appointed service
provider or its authorized service partner
will reinstall the repaired appliance or
install the replacement, if necessary.
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