Alcatel A30 PLUS User Manual page 104

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I can't send and receive MMS
Check your phone storage as it might be full.
Contact your network carrier to check service availability and MMS
parameters.
Verify the server center number or your MMS profile with your
carrier.
The server center may be swamped. Try again later.
Start a new Messaging string. You messaging string may have
reached its limit.
SIM card PIN locked
Contact your network carrier to obtain the PUK (Personal Unblocking
Key) code.
I can't connect my phone to my computer
Install Smart Suite.
Check that your USB driver is installed properly.
Open the Notification panel to check if the Smart Suite Agent has
been activated.
Check that you have marked the USB debugging checkbox.
Check that your computer meets the requirements for Smart Suite
installation.
Make sure that you're using the right cable from the box.
I can't download new files
Make sure that there is sufficient phone storage space for your
download.
Select the microSD card as the location to store downloaded files.
Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to
other users.
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