Alcatel A3A XL 4G Service Manual
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Alcatel A3A XL 4G Service Manual

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TCL
L1 Service Manual
Communication Ltd.
A3A XL 4G
5099Y/D/A/U/I
Note: this manual can be modified without prior notice on the characteristics of described
equipment. Please download from Support website for the latest versions.
Rev.
Page
Alcatel 5099Y/D/A/U/I Level 1 Service Manual
1.1
1/29
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for Alcatel A3A XL 4G

  • Page 1 Note: this manual can be modified without prior notice on the characteristics of described equipment. Please download from Support website for the latest versions. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 1/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 Preliminary Draft Lianqin.xu Lisa L Lisa L Rev. Date Modification description Prepared By Checked By Approved By Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 2/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    11. Product maintenance steps ......................20 12. RF test instruction ......................... 28 13. Software download ........................28 Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 3/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 4: Level 1 Repair Process

    JQnHvVKOmzsho&user_no=zhaixiaojuan&guid=2d01ea69-63e3-4963-a83e-70080b7098c9 2. General Information about the product A3A XL 4G (5099Y/D/A/U/I) is a smart phone with MT8735A platform ( Quad core 4*A53 1.45GHz ), and BT/WLAN/MP3, social network service etc functions. It can work with the 2G/3G/4G network. Detail features...
  • Page 5 Full Lamination/ Non-Full Full Lamination Lamination In-cell Touch Panel Material Asahi glass, 2.5D glass Glass type Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 5/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 6 2GB default Memory (EMCP) External storage Micro SD, up to 128GB 9GB (Estimated) End User Space Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 6/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 7 Battery type Battery normal charging Charging Technology < 4Hrs Charging Time 500H Airplane mode Standby time Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 7/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 8 FRR 2% | FAR 1/50K Fingerprint FRR / FAR Duration of wakeup-unlock by 0.8s Fingerprint Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 8/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 9: Product Label

    CHINA” for US both on IMEI and CU label. For United States, print China” both on IMEI and CU labels. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 9/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 10: Cu Label

    Please refer to < IMEI label print by Zebradesign 0.1> in support website (CSS/RSH) for details. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 10/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 11: Level 1 (L1) Repair Spare Part List

    4. Level 1 (L1) repair Spare Part List Please get the latest SPL in system 5. Accessories 5.1 Charger Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 11/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 12: Headset

    L1 Service Manual Communication Ltd. 5.2 Headset Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 12/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 13: Usb Cable

    For standard accessories (charger, headset and USB cable) Warranty check Functional check Replacement of the defective accessory Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 13/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 14: Engineer Functionalities

    1. Long press “power” key + “volume up” key in power off mode to enter the Android system recovery mode. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 14/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 15 4. Factory reset complete, press “volume” key to select “reboot system now” then press “power” key to confirm. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 15/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 16: Warranty Check

    2. Check the manufacturing date. Using the date code on commercial product label and match it with the date code matrix hereafter. Note: Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 16/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 17: Imei Check

    9. Visual Mechanical inspection Please refer to <Visual mechanical check flow chart> in support website (CSS/RSH) for details. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 17/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 18: Warranty Confirmation Of L1

    We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 18/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 19: Accessories Inspection

    2). Position of humidity sensitive sticker. Accessories inspection Please refer to < Accessories inspection > in support website (CSS/RSH) for details. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 19/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 20: Product Maintenance Steps

    ‘Next’ to go on test or press ‘RETEST’ to retest this item or press ‘END’ to Power off.” Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 20/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 21 Below are the test items that are not involved in the videos: MMI Test_Battery Type If you see below screenshot content, it means Battery Type test OK; Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 21/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 22 If you see below screenshot content, it means RAW Data test OK; b) Press “PASS” to continue. MMI test_TP LockTest Follow the instruction to test TP LockTest; Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 22/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 23 Press “PASS” to continue. MMI test_SubMain Camera If you see below screenshot content, it means SubMain Camera test OK; Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 23/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 24 Audio test includes Receiver discrete test and Speaker melody test,please refer to <MMI TEST> video in support (CSS/RSH) website. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 24/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 25 MMI test_GyroScope If you see below screenshot content, it means GyroScope test OK; Press “PASS” to continue. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 25/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 26 Press “PASS” to continue. 10. MMI test_EfuseCheck If you see below screenshot content, it means EfuseCheck test OK; Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 26/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 27 Smart Diagnosis Tool, please refer to < Smart Diagnosis Manual > in support (CSS/RSH) website. Download Link: https://css.tclmobile.cn/Web_Skill/filelist.aspx?s_id=189&b_id=113&model_name=&productname=&path=&m odel_code=&repairtips=Y Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 27/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 28: Rf Test Instruction

    8Mb/s Internet connection Please refer to <instructions of SUGAR Tool> video in support (CSS/RSH) website. Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 28/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 29 Feel free to contact your technical support should you need further information. Thank you for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. ,Dec. 2017 Rev. Page Alcatel 5099Y/D/A/U/I Level 1 Service Manual 29/29 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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