global_main.book.book Page 2 Thursday, January 19, 2023 8:42 AM TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE ............ 5 Safety Messages....................5 WARNING ....................
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Settings........................34 SMART FUNCTIONS LG ThinQ Application ................35 LG ThinQ Application Features.................35 Installing LG ThinQ Application and Connecting an LG Appliance ....35 Using the Appliance Remotely .................36 RF Radiation Exposure Statement..............37 Open Source Software Notice Information ............37 Smart Diagnosis ..................37 Using LG ThinQ to Diagnose Issues..............37...
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global_main.book.book Page 4 Thursday, January 19, 2023 8:42 AM MAINTENANCE Cleaning After Every Wash..............39 What to Clean .....................39 Cleaning the Exterior ..................39 Cleaning the Appliance Periodically ............39 Tub Clean ......................39 Cleaning the Water Inlet Filter .................40 Cleaning the Drain Pump Filter and Performing an Emergency Water Evacuation......................40 Cleaning the Dispenser Drawer ...............41 TROUBLESHOOTING...
global_main.book.book Page 5 Thursday, January 19, 2023 8:42 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
global_main.book.book Page 7 Thursday, January 19, 2023 8:42 AM SAFETY INSTRUCTIONS • Make sure the power plug is completely pushed into the power outlet. • Do not plug the appliance into multiple outlet sockets, power boards, or an extension power cable. •...
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 10 Thursday, January 19, 2023 8:42 AM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
global_main.book.book Page 12 Thursday, January 19, 2023 8:42 AM INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold and Hot Water Inlet Hoses Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap...
global_main.book.book Page 13 Thursday, January 19, 2023 8:42 AM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 15 Thursday, January 19, 2023 8:42 AM INSTALLATION Starting with the bottom two transit bolts • If the appliance rocks when pushing the top use the spanner (included) to fully loosen all plate of the appliance diagonally, adjust the feet transit bolts by turning them counterclockwise.
Failure to do so may cause vibration or noise. • Do not install the washing machine on a plinth, stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model purchased.
• Do not use mechanical devices such as multi grips to tighten the water supply hose. Ensure NOTE that the curved end of the water supply hose is • Additional anti-slip sheets are available at LG connected to the appliance. Electronics service centre. Connecting the Water...
global_main.book.book Page 18 Thursday, January 19, 2023 8:42 AM INSTALLATION Connecting the Hose to the Push the inlet hose vertically upwards so that the rubber seal within the hose can adhere Water Tap completely to the tap and then tighten the hose by screwing it to the right.
global_main.book.book Page 19 Thursday, January 19, 2023 8:42 AM INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
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global_main.book.book Page 20 Thursday, January 19, 2023 8:42 AM INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.
global_main.book.book Page 21 Thursday, January 19, 2023 8:42 AM OPERATION OPERATION Operation Overview • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of Using the Appliance the dispenser. Before the first wash, select the Cotton wash programme and add a half amount of the Turn on the appliance.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 23 Thursday, January 19, 2023 8:42 AM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. •...
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global_main.book.book Page 24 Thursday, January 19, 2023 8:42 AM OPERATION Description lights up when the Rinse+ option is activated. lights up when the Intensive option is activated. lights up when the appliance is connected to Wi-Fi network at home. lights up when the programme starts and the door is locked.
global_main.book.book Page 25 Thursday, January 19, 2023 8:42 AM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
global_main.book.book Page 26 Thursday, January 19, 2023 8:42 AM OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser •...
global_main.book.book Page 27 Thursday, January 19, 2023 8:42 AM OPERATION Adding Water Softener • Pour fabric softener to the maximum fill line. Pouring excessive fabric softener over the maximum fill line can cause it to dispense too A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas early, which may stain the clothes.
Washes normally soiled clothes by combining various drum motions with less energy consumption than Cotton programme with comparable settings. NOTE • WV9-1610B / WV9-1610W: Programme setting with Cotton Eco, 40 ℃, Spin 1600 option for test in accordance or in conformity with AS/NZS 2040.1 for 10 kg normally soiled cotton load.
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global_main.book.book Page 29 Thursday, January 19, 2023 8:42 AM OPERATION Quiet Wash 40 ℃ (Cold to 60 ℃) Max. Load: 5 kg Description Washes clothes with less noise and vibration than other washing programmes. • Use for lightly soiled white cotton (underwear). Allergy Care 60 ℃...
global_main.book.book Page 30 Thursday, January 19, 2023 8:42 AM OPERATION NOTE • For AS/ NZS standard testing, detergent should be dissolved in 1 L of water as per clause B7.3 of standard AS/NZS2040.1 and put it in the dispenser before starting. •...
global_main.book.book Page 32 Thursday, January 19, 2023 8:42 AM OPERATION Extra Options and Press the Power button. Functions Add detergent. You can use the extra options and functions to customize the programmes. Select a washing programme. Customising a Washing Programme Customise the washing programme (Temp., Spin, Rinse+ and Intensive) as necessary.
global_main.book.book Page 33 Thursday, January 19, 2023 8:42 AM OPERATION Press the Start/Pause button. NOTE Add Item • Selecting this option will tumble the clothes You can use this option in order to add or remove briefly every few minutes for up to 30 minutes clothes after the washing programme has started.
global_main.book.book Page 34 Thursday, January 19, 2023 8:42 AM OPERATION Beep On/Off NOTE This appliance plays a melody when it starts and stops. • The delay time is the time to the end of the programme, not the start. The actual running •...
Page 35 Thursday, January 19, 2023 8:42 AM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
Page 36 Thursday, January 19, 2023 8:42 AM SMART FUNCTIONS Run the LG ThinQ application and sign in with • If the security protocol of the router is set to your existing account or create an LG account WEP, you may fail to set up the network. Please to sign in.
LG ThinQ application. Statement • Launch the LG ThinQ application and select the This equipment shall be installed and used at a Smart Diagnosis feature in the menu. Follow minimum distance of 20 cm from the human body.
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global_main.book.book Page 38 Thursday, January 19, 2023 8:42 AM SMART FUNCTIONS NOTE • For best results, do not move the smartphone while the tones are being transmitted.
global_main.book.book Page 39 Thursday, January 19, 2023 8:42 AM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 40 Thursday, January 19, 2023 8:42 AM MAINTENANCE Run this function once a month (or more often if appliance. Clean the inlet filter every six months or needed) to reduce build-up of detergent and so, or more often if the water is very hard or softener and other residue.
global_main.book.book Page 41 Thursday, January 19, 2023 8:42 AM MAINTENANCE Open the cover cap and pull out the drain tube. and leakage. Reinsert the plug back into the drain tube and place the tube into its holder. Close the cover cap. Remove the drain plug from the drain tube CAUTION first, and then drain the water.
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global_main.book.book Page 42 Thursday, January 19, 2023 8:42 AM MAINTENANCE build-up from detergent and softener. Use only water to clean the dispenser drawer. To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess. • Remove all residue from the upper and lower parts of the recess.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
global_main.book.book Page 45 Thursday, January 19, 2023 8:42 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. •...
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global_main.book.book Page 46 Thursday, January 19, 2023 8:42 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored.
global_main.book.book Page 47 Thursday, January 19, 2023 8:42 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Drain located higher than 1 m above the floor. drain water. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance.
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
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global_main.book.book Page 49 Thursday, January 19, 2023 8:42 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers.
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global_main.book.book Page 50 Thursday, January 19, 2023 8:42 AM Memo...
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global_main.book.book Page 51 Thursday, January 19, 2023 8:42 AM Memo...
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