Zenith A27A23W Operating Manual page 37

I .,'NTE.,.CE I P,OE 3,
SYMPTOMS SOLUTIONS
Snowy picture and lousy sound. • Check your antenna connection or Location.
Multiple images or 'ghost shadows.' • Check your antenna direction and/or Location.
• Make sure the wire from your antenna to your Entertainment Machine is
properly connected.
Interference: Sharp lines across
the screen and Lousysound.
ThefoUowing may causeimageproblemsor distorb'on:
Electricalappliances, p ower'u! lights, cars,trucks;computers or portablephones;
Medical equipment
* If possibleincreasethe distancebetween your EntertainmentMachineand
the offendingappliance. Orshut one of them off.
Normal picture but no sound.
• Check volume control.
• Make sure the TV is not Muted.
• Try another channel. The problem may be the broadcast, not your
Entertainment Machine.
• Are the Audio A/V cables property installed?
• Are the wires for external speakers (if you have external speakers)
property installed?
No picture and lousy sound.
* Areyou in TV or Cabletuning mode(See Auto Programon page 11), and should
be in the other?
• Makesureoutput channelson all A/V equipment are on the samechannel(3 or 4).
• Checkthat all connectionsare tight.
No picture and no sound _
The thing is just DEAD!
• Is the ACpower pluggedin?
• Checkthat your ACpower outlet works.(Test it by plugging in somethingelse
or try another plug.)
• Make sureyour brightnessand audio controlsare set properly.
• Tryanother channel.The problemmay be with the broadcast,not your
EntertainmentMachine.
No color, but the sound is O.K. • Checkthe color control in the Video menu.
• Tryanother channel. Theproblemmay be with the broadcast.
Picture has a big black box • The CC(closed caption) option may be in Text mode.Select OFFin the
on it, but the sound is O.K. Captions/Textmenu.See page 16.
Picture has two horizontal • Yourprogramis in Letterbox. Thismeansthat the shape of yourTV is
black bars, one on top and square,but the programis a rectangle. Thinkof the bars as empty spacethe
one on bottom, programdoesn't till; not picturethat's blockedout. Becausethis format is a
direct representationof film as you see it in the movies, you are actuallyseeing
MORE of the programwhen you see those bars. Trustus.
Remote control doesn't work.
• Make surethe batteries are freshand installed properly.
• Checkto see that the MBR(Multi BrandRemoteavailable on somemodels)is in
the right modefor your equipment.
Menu options won't change. • Try unplugging the TV, waiting about five minutes, and then plugging it back in
and trying again.
If all else.fails,call I (847) 391-8752, extension5, between8:30 o.m. and 4:30 p.m. Central StandardTime.
Somequick
and easy
tips to fixing
problems
yourself.
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J