Toshiba Satellite M40X-119 User Manual page 151

Modem
Problem
Communication
software can't initialize
the modem
You can hear a dial tone
but can't make a call
You place a call, but a
connection can't be
made
After making a call you
can't hear a ring
Communication is cut
off unexpectedly
A CONNECT display is
quickly replaced by NO
CARRIER
Character display
becomes garbled
during a communication
You cannot receive an
incoming call
LAN
Problem
Cannot access LAN
LAN jack and the Wake
up on LAN does not
work
User's Manual
Procedure
Make sure the computer's internal modem
settings are correct. Refer to Phone and Modem
Options Properties in the Control Panel.
If the call is going through a PBX machine,
make sure the communication application's tone
dial detection feature is disabled.
Make sure the settings are correct in your
communications application.
Make sure the tone or pulse selection in your
communications application is set correctly.
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval.
Try lengthening this time interval.
Check the error control setting in your
communications application.
In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
Check the "rings before auto answer" setting in
your communications application.
If problems persist, contact your dealer.
Procedure
Check for a firm cable connection between the
LAN HUB.
Make sure the AC adapter is connected.
You cannot access a LAN using the computer's
battery power.
If problems persist, consult your LAN
administrator.
Troubleshooting
9-15