General information Important information ..................................3 Safety ..........................................3 Power supply ......................................3 Heat pump ......................................3 Introduction ........................................4 Documentation ..................................... 4 ID number gateway ....................................4 Data plate ....................................... 4 Control panel Control panel functions ....................................5 Main screen items ....................................5 Main screen settings options ................................
General information Important information CAUTION Do not turn on the power supply for the unit until the domestic ho water tank and central circuit heating has been filled with water. Safety Power supply CAUTION Always disconnect the power supply to the unit if an error occurs that cannot be rectified via the control panel. CAUTION If an error occurs on electrically conductive parts of the unit, alway contact an authorised electrician to rectify the error.
ATTENTION When contacting Nilan with questions about the product, it is important to have the unit name and serial no. (SN) ready. From this information, the service department can find all information about the unit in question and thus help with...
Control panel Control panel functions Main screen items The main screen of the HMI panel shows the information and the settings options that a user mostly requires. 1. Shows the current outdoor air temperature, measured in DHW AIR outdoor unit 2.
Main screen settings options The settings options that the user needs in daily life are located on the main screen of the panel. You simply press the temperature for domestic water or central heating in order to change it. When you press the temperature for domestic water, you will see the following panel for the selected setpoint temperature of domestic water: You can change the hot water temperature by using the up-...
Warnings and alarms 0°C 34°C 34°C If the unit is faulty or an error occurs, If you press the symbol, a brief descrip- When the problem has been solved, you there will be either a warning or an alarm. tion of the warning or the alarm will be can reset the warning or alarm by The icon will appear in the top right hand displayed.
Generally A DHW AIR unit from Nilan can last for many years if it is properly serviced and maintained. Heatpumps units are often hidden away, and they are therefore rarely given attention in everyday life. But just as you maintain your car, your DHW AIR unit will need servicing regularly to keep it functioning properly.
Checking safety valve The safety valve for the domestic hot water should have an annual function check to ensure it is functional at all times. The function check must be carried out by a trained plumber. Checking sacrificial anode A sacrificial anode is mounted in the hot water tank to protect the tank from corrosion. The sacrificial anode is electrically monitored and it is important to replace it immediately after an alarm is detected in the control panel.
User settings Setting the ventilation unit Turn off the ventilation unit If you need to open the doors to the unit in connection with servicing, remember to turn off the unit. You do this under the menu item “Operation mode”. When the unit is off, this icon is displayed on the main screen of the control panel in the top righthand corner.
Alarm You can read off warnings and alarms under the “Alarm” menu item. This is also where you reset them once the problem has been solved. If an alarm or a warning is active, the alarm icon will be displayed in the upper righthand corner of the control panel. >...
Show data You can read off current operating data for the unit. This will help you ensure that the unit is operating satisfactorily. It can also help you identify the cause of potential alarms. > Show data > Status Description: Shows the operating setting in which the unit is running: Off: Heat pump stopped.
Date/time It is important to set date and time correctly. It makes it easier to trace potential faults when an error is being reported. When logging data, it is important to be able to follow the history. You set the time in the settings menu. >...
Week program You can program the heat pump unit to run in accordance with specific settings at fixed times during the week via a week program. For both domestic hot water and central heating, the set point can be moved up or down during selected periods. In this way, the weekly program can work well together with the weather compensation.
Domestic hot water Settings for domestic hot water production have been set at the factory, but it may be necessary to adjust them to meet the exact re- quirements of the user. > Domestic hot water > Setpoint Settings: 5 55 ºC Standard setting: 40 ºC Description:...
Central heating Here, weather compensation is used to regulate the supply flow temperature of the central heating in order to optimize operation of the unit. > Weather compensation / Curve for outdoor temperature > Curve for outdoor temperature Settings: De-activated / Manual / Curve 1 / Curve 2 / Curve 3 / Curve 4 / Curve 5 / Curve 6 / Curve 7 / Curve 8 / Curve 9 / Curve 10 Default setting: Deactivated...
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Curve control The supply flow temperature is automatically regulated in accordance with a curve. Supply flow temperature Max. Min. Outdoor temperature...
Silent mode For at imødekomme øget støjkrav i skel i aften- og nattetimerne, samt på varme sommerdage, kan kompressor kapaciteten begræns- es i specificeret perioder. Begræsning kan reguleres både i forhold til udetemperatur og tidsinterval. > Silent mode > Årstidsbegrænsning >...
Alarm list DHW AIR Alarm list The following list applies to ventilation units with the CTS602 control. The events are divided into the following categories: Warning Operation continues, but an incident has occurred that should be kept in mind. Alarm Operation is partially or completely stopped as it is a critical fault that needs immediate attention.
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TSHWTop Short T21 Temperature sensor in SHW shortcir- Check cable and connectors. cuited. Measure the resistance in the temperature sensor. TSHWAnode After the anode signal has been within the This may be due to an open or short-cir- approved range, the signal is now outside cuited connection or due to a change in the the expected range.
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HPstop The compressor has stopped because too The alarm is automatically reset and the high a temperature has been detected by system resumes normal mode when the the selected stop sensor. temperature falls below the set tempera- ture limit again. HPstopTotal The compressor and supplemental electric The alarm is automatically reset and the...
Troubleshooting Emergency mode DHW AIR If an error occurs in the control system or components in the DHW AIR, and the unit therefore stops, it will not be able to produce hot water for the central heating circuit and domestic hot water. If the installer is not able to come right away or the error happens outside the opening hours, and you therefore cannot contact the in- staller, there is a possibility to get hot water by setting the unit into emergency mode.
Emergency mode central heatingI The button for operation and emergency The emergency mode for supplemental electric heating has three settings: mode is located behind the large door. I - Auto: The supplemental electric heating is controlled by the unit control system (standard setting).
Emergency mode domestic hot water The button for operation and emergency mode The operation mode has three settings: is located behind the top door. I - Auto: The supplemental electric heating is controlled by the unit control system (standard setting). 0 - Off: The supplemental electric heating is turned off, and cannot be turned on via the unit control system.
Problems and solutions central heating Problem Possible cause Solution El-supplementation central heating is The heat pump will not work effectively, - Check that there is no ice in the evapo- turned on much or always which may be due to various reasons. rator surface in the outdoor unit.
Ecodesign data AIR9 - Heat pump for space heating Model AIR9 Air-to-water heat pump Water-to-water heat pump Brine-to-water heat pump Low-temperature heat pump Equipped with a supplementary heater Heat pump combination heater Temperature control: Model CTS602 Class Contribution to seasonal space heating energy efficiency Item Symbol Value...
Ecodesign data AIR9 - Heat pump for space heating Model AIR9 Air-to-water heat pump Water-to-water heat pump Brine-to-water heat pump Low-temperature heat pump Equipped with a supplementary heater Heat pump combination heater Temperature control: Model CTS602 Class Contribution to seasonal space heating energy efficiency Item Symbol Value...
Ecodesign data - Hot water production Consumer profile, water heater L (large) Energy efficiency class Energy efficiency for water heating - average climate 120% Annual electricity consumption - average climate 851 kWh/annum Temperature settings on the thermostat 10 - 65 °C Sound power level LWA 50 dB(A) The water heater can function outside peak load periods...
The environment - part of the solution At Nilan A/S we recognize our responsibility in minimizing the environmental impact of our products. We consider the impact on the environment in all aspects of production, operation and subsequent disposal. We recognize our responsibility in minimizing consump- tion of resources.
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