Wellness NE100 User And Service Manual

Spa heat pump

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Spa Heat Pump

User and Service Manual

Table of Contents

Summary of Contents for Wellness NE100

Page 1 Spa Heat Pump User and Service Manual...
Page 2: Table Of Contents
INDEX Specifications ....................3 1. Dimensions ....................4 2. Installation and connection ................ 4 2.1. Notes ..............4 2.2. Heat pump’s location ............. 4 2.3. Electrical connection ............6 2.4. Initial operation ............7 2.5. Condensation ............7 3. Electrical Wiring ..................8 5.Remote controller operation guidance ............
Page 3 Thank you for using our heat pump for the heating of your spa, it will heat your spa water and keep a constant temperature when the ambient air temperature is at -25~43℃ ATTENTION: This manual includes all the necessary information about the use and the installation of your heat pump.
Page 4: Specifications
Specifications Product model NE100 Heating capacity (KW) 3.56-6.9 Heating* Input power (kW) 0.3-1.18 11.86-5.86 Heating capacity (kW) 2.7-5.03 Heating** Input power (kW) 0.41-1.13 6.6-4.46 Rated current (A) 8.05 Minimum fuse current (A) 7.25 Advised water flow (m³/h) IP Grade (Water proof rate)
Page 5: Dimensions
1. Dimensions Unit:mm 2. Installation and connection 2.1. Notes The factory only supplies the heat pump. All other components must be provided by the user or the installer. Attention: Please observe the following rules when installing the heat pump: 1. Any addition of chemicals must take place in the piping located downstream from the heat pump.
Page 6 1000mm 12 September 2023/ DH [Hier eingeben] Seite 5 von 26...
Page 7: Electrical Connection
2.3. Electrical connection Note: Earthing is required for protection against short-circuits inside the unit. Always provide a good earth connection. Before connecting the unit, verify that the supply voltage matches the required voltage of the heat pump. It is recommended to connect the heat pump to a circuit with its own fuse or circuit breaker.
Page 8: Initial Operation
2.4. Initial operation Note: In order to heat the water in the pool (or hot tub), the water pump must be running to cause the water to circulate through the heat pump. The heat pump will not start up if the water is not circulating. After all connections have been made and checked, carry out the following procedure: 1.
Page 9: Electrical Wiring
3. Electrical Wiring 12 September 2023/ DH [Hier eingeben] Seite 8 von 26...
Page 10: Remote Controller Operation Guidance
NOTE: (1)The above electrical wiring diagrams are only for your reference, please subject the heat pump to the posted wiring diagram. (2)The heat pump must be earthed well.Earthing the unit is still required to protect you against short circuits inside the unit. Disconnect: A disconnector (circuit breaker, fused or un-fused switch) should be located within sight of and easily accessible from the unit .This is common practice on commercial and residential heat pumps.
Page 11: System Status
 Set Clock At the main interface,press enter “Main Menu”. Then press“Date &Clock”enter the clock setting interface, press“Confirm” to confirm the clock.  Timer Set At the main interface, press enter “Main Menu” . Then press enter the timing setting. Pressing to adjust.
Page 12: Error Code
5.4.Error Code Code Description Reservations Check water flow switch, change the switch if Er 03 Water Flow Protection necessary Water pump will run automatically for first grade Er 04 Winter Anti-Freezing antifreeze Measure the pressure value when heat pump is heating(cooling), if it’s higher than 44.0 bar, it means heat pump has got really higher pressure protection: Er 05...
Page 13 Abnormal Protection of Frequency Solve it according to the subsidiary error codes in the Er 20 Conversion Module following table. Er 21 Ambient Temp. Fault Check the connection, change the sensor if necessary. Low Outlet Water Temp Protection Check the water flow and water system,mend it if Er 23 when Cooling necessary.
Page 14 1. Check whether the communication cable is improperly connected Communication is 2. Check whether the baud rate and communication address code are abnormal set according to the communication protocol 3. Replace the driving board for testing 1. The current transformer on the driving board is damaged during transportation AC phase loss or CT is 2.
Page 15: Other Malfunctions And Solutions (No Display On Wire Controller)
5.5. Other Malfunctions and Solutions (No display on wire controller) Malfunctions Observation Reasons Solution Check whether cable and Wire controller shows No power supply circuit no display breaker are connected Wire controller Heat pump under standby Start up heat pump to run. displays the actual time status Heat pump is...
Page 16 1. Check the cable connections between the motor and fan, if necessary, they should be replaced Wire controller displays 1. Fan can’t run 2. Check the location of the Short running actual water 2. Not enough air heat pump, and eliminate all temperature, no error ventilation 3.Not enough obstacles to assure a good air...
Page 17: Wi-Fi Module And App User Instruction
6. WI-FI Module and APP user instruction 6.1. Wi-Fi Box Icon Key Name Key Function Long press 3 seconds to enter EZ mode; After powering on for 10 Network distribution seconds, you can press the button for 5 times within 5 seconds to button enter AP mode.
Page 18: Wifi Settings
6.2. WIFI Settings Software Installation Method 1: Search”Smart life” in your APP store ,install “ ”.Click “GET” to install. Method 2: Scan the QR code below. Click "Create a new user" link to enter the registration method interface registration method interface If you already have an account, click directly to sign in When a user enters the registration page, please follow the page prompt to register...
Page 19 Follow the prompts to complete the registration User Login: Once the registration is successful, the software will jump to the login screen and enter the correct "user name" and "password" to log in. Select the correct Enter the correct username Enter the correct password Click the login button to sign in Mobile phone first needs to connect to the network via WIFI...
Page 20 Open"WLAN" Connect Wi-Fi interne This WIFI is not the WIFI inside the module but WIFI that can be connected to the Internet; After the user logs on to the software, Device binding Click on the top right corner for Make a binding "+"or"Add a device" Click to enter the "Add Device Type"...
Page 21 Go to the right interface When select device type,Go to Add "Device Interface". When power is on, if there is no distribution network, it will automatically connect through the EZ mode by default. At this moment,the indicator light under “ ”...
Page 22 Switch to EZ Mode Enter the correct Wi-Fi password, Click “Comfirm” after input Manually enter AP mode:10s after power on, click “ ” 5 times within 5s to enter AP mode. The indicator under “ ” flashes slowly (1 time every 3s), mobile phone can connect it. Switch to AP Mode 12 September 2023/ DH [Hier eingeben]...
Page 23 Enter the correct Wi-Fi password Click “Comfirm” after input Follow tips to connect device hotspots 12 September 2023/ DH [Hier eingeben] Seite 22 von 26...
Page 24 Click to connect to go to Wi-Fi interface, choose the wifi name :SmartLife-xxxx Select and connect and return to the APP interface,Entering the distribution network process 12 September 2023/ DH [Hier eingeben] Seite 23 von 26...
Page 25 Wait for the pairing progress to end interface,Entering the distribution network process Add success,Show device Successfully bound devices Click to enter control 12 September 2023/ DH [Hier eingeben] Seite 24 von 26...
Page 26 Switcher control Set temperature selection, which can be set by sliding dots Timing settings, you can set Device operating mode selection timing on or off 12 September 2023/ DH [Hier eingeben] Seite 25 von 26...