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Problem
You cannot select the maximum
heat setting for one of the cook‐
ing zones.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
The control panel becomes hot to
the touch.
There is no sound when you
touch the panel sensor fields.
The indicator above the symbol
comes on.
The control bar blinks.
and a number come on.
9.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Make sure, you
operated the hob correctly. If not the
18
ENGLISH
Possible cause
The other zones consume the maxi‐
mum available power.
Your hob works properly.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
You use a very tall pot which blocks
the signal.
The cookware is too large or you put
it too close to the control panel.
The sounds are deactivated.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the zone or
the zone is not fully covered.
The cookware is unsuitable.
The diameter of the bottom of the
cookware is too small for the zone.
There is an error in the hob.
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The information about
guarantee period and Authorised Service
Centres are in the guarantee booklet.
Remedy
Reduce the heat setting of the other
cooking zones connected to the same
phase. Refer to "Power management".
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Use a smaller pot, change the cooking
zone or operate the hood manually.
Put large cookware on the rear zones,
if possible.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
Put cookware on the zone so that it
fully covers the cooking zone.
Use cookware suitable for induction
hobs. Refer to "Hints and tips".
Use cookware with correct dimen‐
sions. Refer to "Technical data".
Deactivate the hob and activate it
again after 30 seconds. If
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
comes
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