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CyberData 011446 Operation Manual

Multicast voip microphone
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The IP Endpoint Company
Multicast VoIP Microphone
Operations Guide
Part #011446
Document Part #932000A
for Firmware Version 2.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  Multicast VoIP Microphone Operations Guide Part #011446 Document Part #932000A for Firmware Version 2.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision Information Revision 932000A, which corresponds to firmware version 2.0.0, was released on July 26, 2023. Operations Guide 932000A CyberData Corporation...
  • Page 4 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 932000A Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 932000A Operations Guide...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 932000A Operations Guide...

  • Page 7: Table Of Contents

    Appendix A Mounting the Multicast VoIP Microphone A.1 Mount the Multicast VoIP Microphone ..................56 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................59 B.2 Documentation ........................59 B.3 Contact Information ........................60 B.4 Warranty and RMA Information ....................60 Index Operations Guide 932000A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the Multicast VoIP Microphone, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011446. • The serial number on the label should begin with 4462. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 9: Typical System Installation

    Product Overview Typical System Installation 1.2 Typical System Installation The following figures illustrate how the Multicast VoIP Microphone can be installed as part of a VoIP phone system. Figure 1-2. Paging to Multicast Enabled Endpoints Operations Guide 932000A CyberData Corporation...

  • Page 10: Product Features

    Product Features 1.3 Product Features The Multicast VoIP Microphone has the following features: • Multicast transmit • Compatible with CyberData endpoints that receive multicast • Page to multicast-enabled phones • Delayed page support (up to 60 seconds) • 12-inch flexible shaft microphone •...

  • Page 11: Specifications

    Compliant Part Number 011446 a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 12: Compliance

    1.6.3 Industry Canada (IC) Compliance Statement Operation is subject to the following two conditions: 1.This device may not cause interference, and 2.This device must accept any interference, including interference that may cause undesired operations of the device. ICES-3 Class A Operations Guide 932000A CyberData Corporation...

  • Page 13: Chapter 2 Installing The Multicast Voip Microphone

    2 Installing the Multicast VoIP Microphone 2.1 Parts List Table 2-1 illustrates the Multicast VoIP Microphone parts. Table 2-1. Parts List Quantity Part Name Picture Multicast VoIP Microphone Assembly Installation Quick Reference Guide Multicast VoIP Microphone Mounting Accessory Kit Operations Guide 932000A CyberData Corporation...

  • Page 14: Multicast Voip Microphone Connectors

    Installing the Multicast VoIP Microphone Parts List 2.1.1 Multicast VoIP Microphone Connectors See the following figures and tables to identify the connectors and functions of the Multicast VoIP Microphone. Figure 2-1. Connector Locations—Board Top Operations Guide 932000A CyberData Corporation...
  • Page 15 ISP AT-Tiny Interface (Factory Only) Digital Microphone Interface (Not Used) Mute Disable Jumper—Jumper should be remvoed Enable AT-Tiny—Jumper should be installed Enable Write to EEPROM—Jumper should be installed JP10 Disables the intrusion sensor when installed. Operations Guide 932000A CyberData Corporation...
  • Page 16 Installing the Multicast VoIP Microphone Parts List Figure 2-2. Connector Locations—Board Bottom Operations Guide 932000A CyberData Corporation...
  • Page 17 Reset jumper Auxiliary Strobe Connector Section 2.1.4, "PAGE Button and the PAGE Button LED" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 932000A CyberData Corporation...

  • Page 18: Activity And Link Leds

    The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the  • network 100 Mb connection has been established (see Figure 2-3). Figure 2-3. Activity and Link LED Network Link/Activity 100 Mb Link Operations Guide 932000A CyberData Corporation...

  • Page 19: Rtfm Button

    Microphone board to announce and confirm the Multicast VoIP Microphone’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-4. RTFM Button (SW1) Access the RTFM Button Paper Clip Operations Guide 932000A CyberData Corporation...
  • Page 20 192.168.1.23 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-5. RTFM Button (SW1) Access the RTFM Button Paper Clip Operations Guide 932000A CyberData Corporation...
  • Page 21 The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 192.168.1.23 if a DHCP server is not present). Figure 2-6. RTFM Button (SW1) Access the RTFM Button Paper Clip Operations Guide 932000A CyberData Corporation...

  • Page 22: Page Button And The Page Button Led

    After the RTFM button is pressed, the PAGE Button LED will turn off for several seconds. It lights for approximately 25 seconds, fast blinks for 10 seconds, and then stays on while the device is in operation. Figure 2-7. PAGE Button and PAGE Button LED PAGE Button and PAGE Button LED Operations Guide 932000A CyberData Corporation...

  • Page 23: Factory Default Settings

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 192.168.1.23 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Default Gateway 192.168.1.1 a. Default if there is not a DHCP server present. Operations Guide 932000A CyberData Corporation...

  • Page 24: Multicast Voip Microphone Web

    Table 2-5. Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device page. Link to the Network page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 932000A CyberData Corporation...

  • Page 25: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-9. Figure 2-9. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 932000A CyberData Corporation...
  • Page 26 Figure 2-10. Figure 2-10. Short Description Provided by the Help Feature Enable NTP Sync device's local time with the specified NTP Server. A short description of the  Question mark web page item will appear Operations Guide 932000A CyberData Corporation...

  • Page 27: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/assets/common/discovery.zip...
  • Page 28 Installing the Multicast VoIP Microphone Parts List Figure 2-11. Home Page 446100256 v2.0.0 v2.0.0 v2.0.0 Operations Guide 932000A CyberData Corporation...
  • Page 29 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932000A CyberData Corporation...

  • Page 30: Configure The Device

    Installing the Multicast VoIP Microphone Parts List 2.2.5 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-12. Device Configuration Page Operations Guide 932000A CyberData Corporation...
  • Page 31 (a call is not in progress). Button Brightness (0-255) The desired PAGE Button LED brightness level. Acceptable values are 0- 255, where 0 is the dimmest and 255 is the brightest. Enter up to three digits. Operations Guide 932000A CyberData Corporation...
  • Page 32 Note To make a multicast page, press the PAGE Button. The microphone should generally be used at a distance of 6 inches, but may be adjusted to suit your environment. Operations Guide 932000A CyberData Corporation...

  • Page 33: Configure The Network Parameters

    Installing the Multicast VoIP Microphone Parts List 2.2.6 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-13). Figure 2-13. Network Configuration Page Operations Guide 932000A CyberData Corporation...
  • Page 34 VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Click the Save button to save your configuration settings. Operations Guide 932000A CyberData Corporation...
  • Page 35 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 932000A CyberData Corporation...

  • Page 36: Configure The Ssl Parameters

    Installing the Multicast VoIP Microphone Parts List 2.2.7 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-14). Figure 2-14. SSL Configuration Page Operations Guide 932000A CyberData Corporation...
  • Page 37 Installing the Multicast VoIP Microphone Parts List Figure 2-15. SSL Configuration Page Figure 2-16. SSL Configuration Page Operations Guide 932000A CyberData Corporation...
  • Page 38 Note: When using a password, it must be entered and saved before importing the certificate. Download Cyberdata CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Click the Save button to save your configuration settings.
  • Page 39 Section 2.2.7.2, "Remove Server Certificate Window". 2.2.7.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-17. Figure 2-17. Certificate Info Window Operations Guide 932000A CyberData Corporation...
  • Page 40 Installing the Multicast VoIP Microphone Parts List Operations Guide 932000A CyberData Corporation...
  • Page 41 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-18. Remove Server Certificate Window Operations Guide 932000A CyberData Corporation...

  • Page 42: Configure The Events Parameters

    1. Click the Events button to open the Events page (Figure 2-19). The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-19. Events Page Operations Guide 932000A CyberData Corporation...
  • Page 43 POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded Operations Guide 932000A CyberData Corporation...
  • Page 44 Installing the Multicast VoIP Microphone Parts List <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79...
  • Page 45 Installing the Multicast VoIP Microphone Parts List <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79...

  • Page 46: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-20. Figure 2-20. Autoprovisioning Page Operations Guide 932000A CyberData Corporation...
  • Page 47 Enter up to 6 digits. A value of 0 will disable this option. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 932000A CyberData Corporation...
  • Page 48 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: Operations Guide 932000A CyberData Corporation...
  • Page 49 Installing the Multicast VoIP Microphone Parts List <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>--> <!-- <AutoprovFile>audio[macaddress]</AutoprovFile>--> <!-- <AutoprovFile>device[macaddress].xml</AutoprovFile>--> </MiscSettings> After downloading the first autoprovisioning file, the device will step through up to twenty additional <AutoprovFile> entries and try to download these files from the same server.
  • Page 50 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 932000A CyberData Corporation...
  • Page 51 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 932000A CyberData Corporation...
  • Page 52 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 932000A CyberData Corporation...
  • Page 53 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 54 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 55 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 932000A CyberData Corporation...
  • Page 56 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 932000A CyberData Corporation...
  • Page 57 Save this file as the mac address of your device .xml to use DHCP autoprovisioning options. 4. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 932000A CyberData Corporation...

  • Page 58: Downloading The Firmware

    (Figure 2-22). Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. Figure 2-22. Firmware Page 5. Click on the Browse button, and then navigate to the location of the firmware file.
  • Page 59 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 932000A CyberData Corporation...
  • Page 60 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 932000A CyberData Corporation...

  • Page 61: Reboot The Device

    Section 2.2.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-24). A normal restart will occur. Figure 2-24. Home Page 446100256 v2.0.0 v2.0.0 v2.0.0 Reboot Operations Guide 932000A CyberData Corporation...

  • Page 62: Command Interface Post Commands

    Table 2-14. Command Interface Post Commands Device Action HTTP Post Command Force reboot wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=reboot" a.Type and enter all of each http POST command on one line. Operations Guide 932000A CyberData Corporation...

  • Page 63: Appendix A Mounting The Multicast Voip Microphone

    Before you mount the Multicast VoIP Microphone, make sure that you have received all the parts for each Multicast VoIP Microphone. Refer to Table A-1. Table A-1. Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 1.25 inches Sheet Metal Screw #6 Ribbed Plastic Anchor Operations Guide 932000A CyberData Corporation...
  • Page 64 7.087 [180.00] Figure A-2 shows how to connect the network cable to the Multicast VoIP Microphone. Figure A-2. Network Cable Connection Cable Exit Cable Exit Network Cable to J1 Base Plate Mounting Screw (4 Pieces) Operations Guide 932000A CyberData Corporation...
  • Page 65 Mount the Multicast VoIP Microphone Figure A-3 shows the mounting option for the Multicast VoIP Microphone. Figure A-3. Mounting Option Mounting Screw Base Plate Plastic Ribbed Anchor Operations Guide 932000A CyberData Corporation...

  • Page 66: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011446 B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011446 Operations Guide 932000A...

  • Page 67: Contact Information

    Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 68: Index

    Web interface 16 configuration home page 20 configuration page configurable parameters 24 contact information 60 contact information for CyberData 60 home page 20 Current Network Settings 27 http POST command 55 current network settings 27 http web-based configuration 3...
  • Page 69 3 supported SIP servers 4 typical system installation 2 product specifications 4 protocol 4 protocols supported 3 warranty policy at CyberData 60 web configuration log in address 20 web page navigation 17 web page navigation 17 web-based configuration 16...

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