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Troubleshooting - Narbutas W-EMS-02 User Manual

Electronic hidden rfid lock fs

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Electronic hidden RFID lock FS

Troubleshooting

Troubleshooting step by step scenarios:
Scenario 1 - Cannot lock a new free locker
(in Shared use more)
Possible causes:
Wrong user card, incorrect locking.
Solution:
• Make sure that card is of correct frequency if you're
using your own RFID card. Check if the card is presented
to the right area on the door. Firstly, lock the door
while it is open, close the door after a beep confirm
successful locking.
Card has been already used to lock another locker
(Occupied Identification)
Solution:
• In shared mode, you are only able to activate one lock
at a time. First unlock a previously locked locker,
your card will now be able to lock a new one.
Check for battery limit.
If the battery capacity falls below a certain limit, the blue
LED lights up when a card is presented and a signal tone
sounds 8 times. If the critical range is reached, the lock
can no longer be locked or can only be opened with
the Master Card.
(Video battery
Solution:
• check and change the batteries and try again.
Information updated September 2023
replacement).
Scenario 2 - Cannot unlock my locker
(both Personal and Shared use mode)
Possible causes:
Wrong not assigned user card. Card is presented in
an incorrect way.
Solution:
• Ensure that card is placed in the same area as the lock,
hold it in place until the beep confirms unlocking. If issue
persists open with master/manager key.
Battery low.
If the battery capacity falls below a certain limit, the blue
LED lights up when a transponder is presented and a signal
tone sounds 8 times. If the critical range is reached,
the lock can no longer be locked or can only be opened
with the Master Card.
Solution:
• Use master cards to unlock and change batteries
immediately. Otherwise, door might need to be broken.
(Video battery
replacement).
7

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