Troubleshooting Table - Hisense DHGA8013L User's Operation Manual

TROUBLESHOOTING TABLE

Problem/error
The machine will not
start.
There is voltage in
the outlet, but the
drum does not spin
and the appliance
does not work.
The appliance
stops heating
completely during a
programme.
A slight hitting noise
appears.
The door opens
during drying.
Unevenly dried
laundry.
48
Cause
• The main switch is not
switched on.
• There is no voltage in the
power outlet.
• Open the door.
• The condensate tank is full.
• Perhaps the START DELAY
function was set .
• Programme was not started
in accordance with the
instructions.
• The net filter may be clogged.
As a result, the temperature
in the dryer rises, which in
turn causes overheating, and
therefore heating is switched
off.
• If the dryer is out of use for
a long period of time, the
support elements are under
stress at the same point.
• Excessive load on the door
(too much laundry in the
drum).
• Laundry of varying types
and thickness, or excessive
amount of laundry.
What to do?
• Check whether the main switch is on.
• Check the fuse.
• Check if the power cord plug is
correctly inserted into the power outlet.
• Check if the door is closed properly.
• Empty the condensate tank
(see chapter »CLEANING AND
MAINTENANCE/Emptying the
condensate tank«).
• To deactivate the start delay option,
press the position (8) START DELAY
and hold for 3 seconds.
• Re-read the instructions for use again.
• Clean the net filter (see chapter
»CLEANING AND MAINTENANCE/
Cleaning the net filter in the door«).
• Wait for the appliance to cool down,
and try running it again. If the dryer still
fails to start, call a service technician.
• The noise will subside without any
intervention.
• Reduce the amount of laundry.
• Make sure you have sorted the laundry
by type and thickness, whether you
have added a suitable amount of
laundry to the drum, and whether you
have selected a suitable programme
(see PROGRAMME TABLE).