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Supermicro SuperServer 220BT-HNTR User Manual

Supermicro SuperServer 220BT-HNTR User Manual

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SuperServer
®
220BT-HNTR
220BT-HNC8R
220BT-HNC9R
USER'S MANUAL
Revision 1.0a

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Summary of Contents for Supermicro SuperServer 220BT-HNTR

  • Page 1 SuperServer ® 220BT-HNTR 220BT-HNC8R 220BT-HNC9R USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Control Panel .........................11 Rear View ..........................12 AIOM Network Ports ......................13 Power Supply Options ....................13 Node Trays ........................14 1.3 System Architecture ......................16 Main Components ......................16 System Block Diagram ......................17 1.4 Motherboard Layout ......................20 Quick Reference Table ......................21 Motherboard Block Diagram .....................22...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................30 3.2 Accessing the System ......................31 Removing a Computing Node Drawer ................31 Removing the Chassis Cover ...................32 3.3 Processor and Heatsink .....................33 Prepare the System ......................33 ESD Precautions .......................33 Installation Overview ......................34 Removal Overview ......................34 Heatsink Overview ......................35 Create the Processor Carrier Assembly ................36...
  • Page 6 Preface Installing the Air Shroud ....................63 3.8 Power Supply ........................64 3.9 Cable Routing Diagram ......................65 3.10 BMC Reset ........................66 Chapter 4 Motherboard Connections 4.1 Power Connections ......................67 4.2 Headers and Connectors ....................68 4.3 Input/Output Ports ......................71 4.4 Jumpers ..........................73 How Jumpers Work ......................73 4.5 LED Indicators ........................75 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................77...
  • Page 7 Preface Overview ...........................90 Recovering the UEFI BIOS Image ..................90 Recovering the Main BIOS Block with a USB Device ............90 7.6 CMOS Clear ........................95 7.7 Where to Get Replacement Components ................96 7.8 Reporting an Issue ......................96 Technical Support Procedures ..................96 Returning Merchandise for Service ...................96 Vendor Support Filing System ..................97 7.9 Feedback ..........................97 Appendix A Standardized Warning Statements for AC Systems...
  • Page 8 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 9: Chapter 1 Introduction

    2U rackmount; (WxHxD) 17.6 x 3.5 x 28.8 in. (447 x 88 x 730 mm) Note1: A Quick Reference Guide can be found on the product page of the Supermicro website. Note2: The following safety models associated with the 220BT-H Series have been certified...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The CSE-217BQ-R2K60P is a 2U chassis that supports 24 front hot-swappable drives and four rear hot-pluggable nodes. Front View The chassis front offers access to the storage drives, a control panel for each node, a pull- out service tag and two thumbscrews.

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Button NIC LED Information LED BMC Button/UID LED Node Label Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the Power Button server but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View Node B Node D Node Handle Node Handle Power Supply Dual Function Switch Node C BMC LAN Node A USB Ports VGA Port Figure 1-3. System: Rear View System Features: Rear Feature Description Nodes A, B, C, D Independent computing nodes Power Supplies Two 2600W redundant power supplies...

  • Page 13: Aiom Network Ports

    AOC-ATG-i2T2SM 10GBase-T Two RJ45 AOC-ATG-i2TM Two SFP28 & two RJ45 AOC-AH25G-m2S2TM 25 GbE One SFP28 MCX623432AC-ADAB Two SFP28 MCX4621A-ACAB 100 GbE QSFP56 MCX623435AC-VDAB Updates: https://www.supermicro.com/en/support/resources/aoc/aiom Power Supply Options Power Supply Module Options Watts Part Number 80Plus Level 2600 PWS-2K60A-1R Titanium...

  • Page 14: Node Trays

    Chapter 1: Introduction Node Trays The chassis contains four separate computing node drawers, each with its own motherboard. M.2 Card with Riser Storage Adapter 16 DDR4 DIMM slots plus 2 PMem slots Dual Intel® Xeon® Scalable Processors SATA Cable AIOM Slot Figure 1-4.
  • Page 15 Chapter 1: Introduction M.2 Card with Riser Storage Adapter 16 DDR4 DIMM slots plus 2 PMem slots Dual Intel® Xeon® Scalable Processors 3908 SAS Controller AIOM Slot Figure 1-6. 220BT-HNC9R Node Tray...

  • Page 16: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the printed circuit board (PCB) locations and the system block diagrams. Main Components Storage Backplane Storage Adapter M.2 Card with Riser SATA Controller for 220BT-HNC8R AIOM Motherboard PCIe x16 Riser Card Single Node Figure 1-7.

  • Page 17: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. SYS-220BT-HNTR Block Diagram VCCP0 12v VCCP1 12v VR13.HC VR13.HC 7+1 PHASE 7+1 PHASE C1/2 250W 250W 10.4/11.2G G1/2...
  • Page 18 Chapter 1: Introduction SYS-220BT-HNC8R Block Diagram VCCP0 12v VCCP1 12v VR13.HC VR13.HC 7+1 PHASE 7+1 PHASE C1/2 250W 250W 10.4/11.2G G1/2 IMC0 4CH IMC1 4CH CPU#1 CPU#2 SNB CORE SNB CORE DDR4 DDR4 G1/2 PCIE: 64 C1/2 PCIE: 64 SOCKET ID:0 SOCKET ID:1 IMC1 4CH IMC0 4CH...
  • Page 19 Chapter 1: Introduction SYS-220BT-HNC9R Block Diagram VCCP0 12v VCCP1 12v VR13.HC VR13.HC 7+1 PHASE 7+1 PHASE C1/2 250W 250W 10.4/11.2G G1/2 IMC0 4CH IMC1 4CH CPU#1 CPU#2 SNB CORE SNB CORE DDR4 DDR4 G1/2 PCIE: 64 C1/2 PCIE: 64 SOCKET ID:1 SOCKET ID:0 IMC1 4CH IMC0 4CH...

  • Page 20: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DPT-B6 motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 21: Quick Reference Table

    Note 1: For detailed instructions on how to configure Network Interface Card (NIC) settings, please refer to the Network Interface Card Configuration User's Guide posted on the web page under the link: http://www.supermicro.com/support/manuals/. Note 2: For detailed instructions on how to configure VROC RAID settings, please refer to...

  • Page 22: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram X12DBT-B Block Diagram VCCP0 12v VCCP1 12v VR13.HC VR13.HC 7+1 PHASE 7+1 PHASE C1/2 250W 250W G1/2 10.4/11.2G IMC0 4CH IMC1 4CH CPU#2 CPU#1 SNB CORE SNB CORE DDR4 DDR4 G1/2 PCIE: 64 C1/2 PCIE: 64 SOCKET ID:1 SOCKET ID:0...

  • Page 23: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 24: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 25: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
  • Page 26 Chapter 2: Server Installation To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. •...

  • Page 27: Rack Mounting Instructions

    Chapter 2: Server Installation 2.3 Rack Mounting Instructions This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 28: Installing The Rails On A Rack

    Chapter 2: Server Installation Installing the Rails on a Rack 1. Loosen the adjusting screw to allow the rear section to slide in the front section. 2. Push the small hooks on the front section of the rail into the holes on the front post of the rack and then down, until the spring-loaded pegs snap into the rack holes.

  • Page 29: Chassis Installation

    Chapter 2: Server Installation Chassis Installation Slide the chassis into the rack so that the bottom of the chassis slides onto the bottom lip of the rails. Figure 2-3. Sliding the Chassis into the Rack Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing.

  • Page 30: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 31: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System Removing a Computing Node Drawer Node Handle Node Release Handle Figure 3-1. Removing a Node Tray Removing a Node 1. Use the operating system to power down the node. 2. Remove any cables attached to the node 3.

  • Page 32: Removing The Chassis Cover

    Chapter 3: Maintenance and Component Installation Removing the Chassis Cover You can access some chassis components, such as fans, by removing the cover. Remove two screws Figure 3-2. Removing the Chassis Cover Removing the Chassis Cover The chassis top cover can be lifted off after removing two screws. Caution: Except for short periods of time, do not operate the server without the cover in place.

  • Page 33: Processor And Heatsink

    3. Check that the plastic protective cover is on the CPU socket and that none of the socket pins are bent. If they are, contact your retailer. 4. Refer to the Supermicro website for updates on processor and memory support. Note: All graphics in this manual are for illustration only. Your components may look different.

  • Page 34: Installation Overview

    Chapter 3: Maintenance and Component Installation Installation Overview After preparing the system and following ESD precautions, there are four steps to installing the processor and heatsink onto the motherboard. 1. Attach the processor to a plastic carrier to create the processor carrier assembly. 2.

  • Page 35: Heatsink Overview

    Chapter 3: Maintenance and Component Installation Heatsink Overview The 220BT-H Series server uses a different heatsink design for each CPU. The SNK- P0077VM model is used for CPU2, the CPU closer to the mid-chassis fans. The installation and removal procedure are the same for both heatsink models. Figure 3-3.

  • Page 36: Create The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Create the Processor Carrier Assembly Process Carrier Assembly 1. Hold the processor with the gold pins (LGA lands) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below.
  • Page 37 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the processor socket and press it down as shown below. Lever 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...

  • Page 38: Create The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Create the Processor Heatsink Module (PHM) If necessary, apply the proper amount of thermal grease to the underside of the heatsink. Processor Heatsink Module 1. Turn the heatsink over with the thermal grease facing up. Pay attention to the two triangle cutouts (A, B) located at the diagonal corners of the heatsink as shown in the drawing below.

  • Page 39: Prepare The Socket

    Chapter 3: Maintenance and Component Installation Prepare the Socket Remove the plastic protective cover on the socket by gently squeezing the grip tabs and pulling the cover off. CPU Socket with Plastic Protective Cover Grip Tab...

  • Page 40: Install The Phm

    Chapter 3: Maintenance and Component Installation Install the PHM After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1...
  • Page 41 Chapter 3: Maintenance and Component Installation 4. Align peek nut "A" (next to the trianglular pin 1 on the heatsink) with threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", "D" on the heatsink with threaded fasteners "b", "c", "d"...

  • Page 42: Remove The Phm From The Motherboard

    Chapter 3: Maintenance and Component Installation Remove the PHM from the Motherboard Before removing the PHM from the motherboard, first shut down the system and unplug the AC power cord from all power supplies. 1. Use a t30-bit screwdriver to loosen the four peek nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 43: Remove The Carrier Assembly From The Heatsink

    Chapter 3: Maintenance and Component Installation Remove the Carrier Assembly from the Heatsink To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.

  • Page 44: Remove The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Remove the Processor from the Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 45: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory The X12DPT-B6 supports up to 4TB of 3DS RDIMM DDR4 ECC memory with speeds of 3200/2933/2666 MHz in 16 memory slots and up to 4TB of Intel Optane PMem 200 Series memory with speeds of up to 3200 MHz. (See the notes below.) Note 1: P1-DIMMC2/P2-DIMMC2 memory slots are reserved for Intel Optane PMem 200 Series only.

  • Page 46: Memory Population Table For The 3Rd Gen Intel Scalable Processor

    Note 1: P1-DIMMC2 and P2-DIMMC2 are reserved for Intel® Optane™ PMem 200 Series only. Note 2: To maximize memory performance, please use the memory configurations marked with "*" above (also shaded in orange) as these configurations are recommended by Supermicro for optimal memory performance.

  • Page 47: Intel Optane Pmem 200 Series Memory Population Table

    Chapter 3: Maintenance and Component Installation Intel Optane PMem 200 Series Memory Population Table Note: PMem 200 Series are supported on 3rd gen Intel Xeon Scalable Platinum, Gold and selected Silver processors. 20-DIMM Motherboard PMem Population within 1 CPU socket DDR4 AD Inter- Mode...
  • Page 48 Chapter 3: Maintenance and Component Installation JUSB1 BMC_LAN1 USB0/1(3.0) BMC_LAN JTPM1 TPM/PORT80 AIOM CPU1 PCIE 4.0 X16 JAIOM X12DPT-B6 REV:1.00 BIOS JBT1 LICENSE CMOS CLEAR FAN3 P1-DIMMG2 P1-DIMMC2 CPU1 CPU1 P1-DIMMG1 P1-DIMMC1 P1-DIMMH1 P1-DIMMD1 P1-DIMME1 P1-DIMMA1 CPU1 P1-DIMMF1 P1-DIMMB1 CPU2 CPU2 P2-DIMMC2 P2-DIMMG2...

  • Page 49: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMM modules based on the recommended DIMM population table on page 46. 2. Align the DIMM module key with the receptive point on the single-latch DIMM slot. BMC_LAN1 JUSB1 USB0/1(3.0)

  • Page 50: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing the node from the system.

  • Page 51: Storage Drives

    Attention state---do not remove NVMe Amber Blinking at 1 Hz device (not supported in VMD mode) Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, see the Supermicro website, http://www. supermicro.com/products/nfo/files/storage/SBB-HDDCompList.pdf.

  • Page 52: Drive Configuration

    Chapter 3: Maintenance and Component Installation Drive Configuration The CSE-217BQ chassis contains four separate computing node drawers, each with its own motherboard. Each node controls a set of six drives. If a node drawer is pulled out of the chassis, the drives associated with that node will power down. Node Drawer Locations Node B controls drives B1, Node D controls drives D1,...

  • Page 53: Installing Drives

    Chapter 3: Maintenance and Component Installation Installing Drives Removing Drive Carriers from the Chassis 1. Press the release button on the drive carrier. This extends the drive carrier handle. 2. Use the handle to pull the carrier out of the chassis (Figure 3-8). 3.
  • Page 54 Chapter 3: Maintenance and Component Installation Figure 3-9. Removing a Dummy Drive from the Drive Carrier Installing a Drive 1. Install a new drive into the carrier with the printed circuit board side facing down so that the mounting holes in the drive align with those in the carrier. 2.

  • Page 55: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Note: If you are using VROC, see the Hot-Swap Drives section in Appendix C instead.

  • Page 56: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Checking the Temperature of an NVMe Drive There are two ways to check using BMC. Checking a Drive • BMC > Server Health > NVMe SSD – Shows the temperatures of all NVMe drives, as in Figure 3-11.

  • Page 57: Adding An Expansion Card

    Chapter 3: Maintenance and Component Installation Adding an Expansion Card The CSE-217BQ chassis supports expansion cards. Riser cards are used to mount the expansion cards. Each node can accommodate two low-profile, half-length x16 PCIe cards. Slot for M.2 Carrier-and-Riser Card PCI Slot Expansion Card Latch Shield...
  • Page 58 Chapter 3: Maintenance and Component Installation Installing PCIe 4.0 x16 Expansion Card with RSC-PR-6-X2 1. If necessary, power down the node, remove it from the chassis. 2. Open the latch at the center of the node. 3. Remove the I/O slot shield by sliding it towards the center. 4.
  • Page 59 Chapter 3: Maintenance and Component Installation Installing M.2 Carrier-and-Riser Card Power down the node and remove it from the chassis. 2. Remove the expansion card screw (See Figure 3-12) and set aside. Remove the PCI slot shield. 3. Attach brackets onto the M.2 carrier-and-riser card, if necessary.

  • Page 60: Aiom Card

    Chapter 3: Maintenance and Component Installation AIOM Card The Supermicro Advanced Input/Output module (AIOM) card provides options for network connection. It is inserted into an AIOM slot on the motherboard tray. Removing the AIOM Card 1. Press the release tab and loosen the thumbscrew on the AIOM card.

  • Page 61: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans Fan speed is controlled by a system temperature setting in BMC. If a fan fails, the remaining fans will ramp up to full speed. The system can continue to run with a failed fan. Replace any failed fan at your earliest convenience with the same type and model.
  • Page 62 Chapter 3: Maintenance and Component Installation Figure 3-18. Replacing a System Fan in the Fan Housing 6. Place the replacement fan into the vacant space in the housing while making sure the arrows on the top of the fan (indicating air direction) point in the same direction as the arrows on the other fans.

  • Page 63: Installing The Air Shroud

    Chapter 3: Maintenance and Component Installation Installing the Air Shroud The system requires air shrouds for each node to maximize airflow efficiency. Installing the Air Shrouds The motherboard, any expansion cards, and all components must be installed in the node tray. Place the air shroud as pictured and secure with a screw.

  • Page 64: Power Supply

    3.8 Power Supply The chassis features redundant power supplies. The power modules can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120V or 180-240V.

  • Page 65: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.9 Cable Routing Diagram Refer to the diagram below for a representation of how the storage cables are routed through the node. When disconnecting cables to add or replace components, refer to this diagram so you can reroute them in the same manner.

  • Page 66: Bmc Reset

    Chapter 3: Maintenance and Component Installation 3.10 BMC Reset The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250 ms.

  • Page 67: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 68: Headers And Connectors

    The JTPM1 connector is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 69 These SATA ports are supported by the Intel PCH C621A (LBG-R) chipset. I-SATA4 and I-SATA5 can be used with Supermicro SuperDOMs, which are orange SATA DOM connectors with power pins built in and do not require external power cables. S-SATA0~5 are supported by PCH and are connected to Supermicro storage backplane.
  • Page 70 JRK1. Note: For detailed instructions on how to configure VROC RAID settings, please refer to the VROC RAID Configuration User's Guide posted on the web page under the link: http://www. supermicro.com/support/manuals/. VROC Key Intel VROC Key Pin Definitions...

  • Page 71: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Rear I/O Ports Description Description Description LAN1 LAN4 UID Switch / BMC Reset Button LAN2 LED2 (Rear) VGA Port...
  • Page 72 BMC Heartbeat LED (LED2). Refer to the tables below for more details. Please note that UID can also be triggered via BMC on the motherboard. Refer to the BMC User's Guide posted on our website at http://www.supermicro.com for more information on BMC. UID/BMC Reset Switch (JUIDB1) Features & Settings...

  • Page 73: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. Refer to the diagram below for an example of jumping pins 1 and 2.
  • Page 74 Chapter 4: Motherboard Connections LAN Port Enable/Disable JPTG1 allows the user to enable/disable the onboard LAN ports. The default setting is pins 1-2 to enable the connection. Refer to the table below for jumper settings. LAN Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 Enabled...

  • Page 75: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators LAN LEDs Two LAN ports (LAN1 and LAN2) are located on the rear I/O panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.
  • Page 76 Chapter 4: Motherboard Connections Onboard Power LED The Onboard Power LED is located at LEDPWR on the motherboard. When this LED is on, the system power is on. Be sure to turn off the system power and unplug the power cord before removing or installing components.

  • Page 77: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 78 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 79: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD.

  • Page 80: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 81: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 82: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity M.2 NVMe HW RAID Controller Card AOC-SMG3-2M2-B 6.2 M.2 NVMe Carrier Card Chapter 3 Installing M.2 Carrier Card for steps to install the M.2 carrier card and SSDs.

  • Page 83: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 84: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 85: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 86: System Boot Failure

    Chapter 7: Troubleshooting and Support 3. Make sure that no short circuits exist between the motherboard and chassis. 4. Disconnect all cables from the motherboard, including those for the keyboard and mouse. 5. Remove all add-on cards. 6. Install a CPU, a heatsink, connect the internal speaker (if applicable), and the power LED to the motherboard.

  • Page 87: When The System Becomes Unstable

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
  • Page 88 Chapter 7: Troubleshooting and Support 5. Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem. 6. To find out if a component is good, swap this component with a new one to see if the system will work properly.

  • Page 89: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check BMC Error Log 1.

  • Page 90: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 91 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 92 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 93 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 94 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 95: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 96: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 97: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 98: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 99 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 100 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 101 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 102 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 103 Appendix A: Warning Statements 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、 シャーシー内部にアクセスするには、 システムの電源はすべてのソースから切断され、 電源コードは電源モジュールから取り外す必要が あります。 警告 在你打开机箱并安装或移除内部器件前,必须将系统完全断电,并移除电源线。 警告 在您打開機殼安裝或移除內部元件前，必須將系統完全斷電，並移除電源線 。 Warnung Das System muss von allen Quellen der Energie und vom Netzanschlusskabel getrennt sein, das von den Spg.Versorgungsteilmodulen entfernt wird, bevor es auf den Chassisinnenraum zurückgreift, um Systemsbestandteile anzubringen oder zu entfernen.
  • Page 104 Appendix A: Warning Statements ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت قبم‬ ‫انىصىل إىن امنناطق انداخهيت نههيكم نتثبيج أو إ ز انت مكىناث الجهاز‬ 경고! 시스템에 부품들을 장착하거나 제거하기 위해서는 섀시 내부에 접근하기 전에 반드시 전원 공급장치로부터...
  • Page 105 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 106 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 107 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 108 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 109 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 110 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 111 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 112 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 113 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 114 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 115 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 116 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 117 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 118: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors (per node) Dual Intel Xeon Scalable Family 3rd Gen/4th Gen Series Processors (in Socket P+) with a thermal design power (TDP) of up to 270W and three UPIs (UltraPath Interconnect) of up to 11.2GT/s Note: Refer to the motherboard specifications pages on our website for updates to supported processors.
  • Page 119 Appendix B: System Specifications Power Supply Model: PWS-2K60A-1R, 2600 W redundant module, 80Plus Titanium level AC Input Voltages: 100-240 VAC Rated Input Current: 1800W: 200-220Vac 1980W: 220-230Vac 2090W: 230-240Vac 2090W: 180-220Vac (for UL/cUL only) 2200W: 220-240Vac (for UL/cUL only) 2090W: 230-240Vdc (for CCC only)> Rated Input Frequency: 50-60 Hz Rated Output Power: +12 V Max: 100A / Min: 0A (100-127Vac)
  • Page 120 Appendix B: System Specifications Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 ICE-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN55032 BS/EN55035 CISPR 24/CISPR 35 BS/EN 61000-3-2 BS/EN 61000-3-3 BS/EN 61000-4-2 BS/EN 61000-4-3 BS/EN 61000-4-4 BS/EN 61000-4-5 BS/EN 61000-4-6 BS/EN 61000-4-8 BS/EN 61000-4-11...

  • Page 121: Appendix C Cpu-Based Raid For Nvme

    Appendix C: CPU-based RAID for NVMe Appendix C CPU-Based RAID for NVMe Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex.
  • Page 122 Appendix C: CPU-based RAID for NVMe Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm C.1 Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.
  • Page 123 Appendix C: CPU-based RAID for NVMe C.2 Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3.
  • Page 124 Appendix C: CPU-based RAID for NVMe Figure C-3. Created Volume without Figure C-4. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 11. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller as shown in Figure C-4.
  • Page 125 Appendix C: CPU-based RAID for NVMe C.3 Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States...

  • Page 126: Appendix D Traditional Chinese Version Of Safety Warnings

    Appendix D: Traditional Chinese Version of Safety Warnings Appendix D Traditional Chinese Version of Safety Warnings 限用物質含有情況標示聲明書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱: 伺服器/Server Equipment name Type designation (Type) 型號（型式）：217B-R26X12 (系列型號: 217 B-22, 217B-26, 217B-R22X12, SYS-220BT-HNTR, SYS-220BT-HNC8R, SYS-220BT-HNC9R ) Restricted substances and its chemical symbols 限用物質及其化學符號...
  • Page 127 Appendix D: Traditional Chinese Version of Safety Warnings 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況 下，使用者會被要求採取某些適當的對策。 輸入額定: 200-240V ~, 60-50Hz, 15-12.5A (x2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓...

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