Troubleshooting - SoftBank 831SH s User Manual

Music
3
How do I delete files in All Music?
. Delete All Music files via Data Folder
(Music or Ring Songs·Tones).
3
WMA files do not appear
(WMA files are not transferable)
. Did you use 831SH s to transfer the
files? Copy protected files can only be
played on the handset with which the
files were transferred.
. Copy protection information may be
corrupted; perform Delete All WMA
and re-transfer the files.
. Files transferred via Mass Storage
appear when moved to corresponding
Memory Card folder. (Transfer copy
protected files via MTP Mode.)
. WMA files may be corrupted; perform
Delete All WMA and retry.
3
Cannot play WMA files
. Playback rights may have expired
(license not found message appears);
re-transfer the files. If files still cannot
be played, they may be corrupted;
perform Delete All WMA and retry.
Video
3
How do I delete files in All Videos?
. Delete All Videos files via Data Folder
(Videos).
3
Cannot play video files
. Files created with PC software, etc.
may not play.

Troubleshooting

S! Applications
3
Cannot move S! Applications to
Memory Card
. Memory Card memory may be low or
the S! Application may already be
saved.
S! Applications do not pause for
3
incoming transmissions despite
Calls & Alarms settings
. Regardless of setting, a message
appears for Screensaver S! Applications.
8
13
8-