Bosch HXC39AG 0Q Series User Manual page 30

en Troubleshooting
Fault
The appliance is not
working.
The appliance does
not switch off fully at
the end of a cooking
time.
The time flashes in
the display.
​ ⁠ ​ ⁠ ​ ⁠ ​ ⁠ lights up in
the display and no
settings can be made
on the appliance.
A message with ​ ⁠
appears in the dis-
play, e.g. ​ ⁠ ​ ⁠ ​ ⁠ - ​ ⁠ ​ ⁠ .
There is a smell of
gas in the kitchen.
Burner does not ig-
nite.
Burner goes out
straight after being ig-
nited.
The burner flame is
not uniform.
30
Cause and troubleshooting
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
At the end of a cooking time, the appliance stops heating up. The oven light and cooling fan
do not switch off. For types of heating with air recirculation, the fan continues to run in the
back wall of the cooking compartment.
Turn the function selector to the off position.
▶
a The appliance is switched off.
a The oven light and the fan in the back wall are switched off.
a The cooling fan switches off automatically as soon as the appliance has cooled down.
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 21
Childproof lock is activated.
Use ​ ⁠ to deactivate childproof lock.
▶
→ "Childproof lock", Page 21
Electronics fault
Press ​ ⁠ .
1.
If necessary, reset the time on the clock.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. State the exact error
2.
message and the E no. for your appliance in full.
→ "Customer Service", Page 32
The gas cylinder connection is leaking.
Ventilate the room.
1.
Check the gas cylinder connection.
2.
The gas pipe to the appliance is leaking.
Ventilate the room.
1.
Call the gas supplier.
2.
There has been a power cut.
Light the burner with a gas lighter or a match.
▶
The burner parts are positioned incorrectly.
Position the burner parts precisely and evenly.
1.
Ensure that the locking catches click into place in the recesses.
2.
Burner parts are wet.
Carefully dry the burner parts.
▶
Food remnants or dirt are located between the ignition plug and the burner.
Clean the space between the ignition plugs and burners.
▶
The safety valve for the gas line is closed.
Open the safety valve for the gas line.
▶
Gas cylinder is empty.
Replace the gas cylinder.
▶
There is air in the gas line following initial connection or a cylinder change.
Turn the control knob to 0.
1.
Ignite the burner again.
2.
If necessary, repeat the ignition several times.
3.
The control knob was not held down for long enough.
Keep the control knob pressed in for a few seconds after ignition.
1.
Push the control knob in firmly.
2.
Openings on the burner are soiled.
Clean and dry the openings on the burner.
▶
The burner parts are positioned incorrectly.
Position the burner parts precisely and evenly.
1.
Ensure that the locking catches click into place in the recesses.
2.