● The HDMI 2.1 port and MFDC (MFDP) Type-C port on the WD19DCS docking station cannot support dual monitors simultaneously. For more information about the graphics card available on your computer, run Dell SupportAssist on your computer, or scan your hardware at www.dell.com/support.
3. Select Switchable Graphics. 4. Select Enable Switchable Graphics. 5. Save changes and exit the computer's BIOS. For more information about accessing and configuring the BIOS, see the computer's Service Manual at www.dell.com/support. Table 1. Hybrid Graphics mode Graphic card type...
Page 6
To turn off the display: 1. In the Windows search bar, type Intel Graphics Command Center and press <Enter>. 2. Accept the Intel Graphics Command Center software licence agreement. 3. On the Intel Graphics Command Center window, click Display. The list of active displays is listed under the Connected Displays section.
Connect displays Depending on the connectors available on your external display, you can connect the displays to the Thunderbolt 4 (USB Type-C) ports, HDMI port, Mini DisplayPort on your computer using: ● Thunderbolt 4 cables, adapters or docking stations ● USB Type-C cables. adapters or docking stations ●...
Page 8
*When connecting using docking station, additional external displays can be connected under Hybrid mode (with Internal Display Off). NOTE: Discrete mode and UMA modes are disabled when additional external displays are connected using docking station. Table 5. Supported display using docking station under Hybrid mode Hybrid mode TBT Dock Type-C TBT + DP + DP + HDMI/MFDP: *4k@60 Hz +...
This issue occurs when the SBIOS graphic mode is in 1. Power On the system. Hybrid Graphics disable or Discrete Graphics Controller 2. Press F2 when the Dell logo appears on the screen. Direct Output Mode. 3. System enters the BIOS setup menu, click Display on the left pane.
Page 10
Table 8. Display scenario for NVIDIA RTX 2000 Ada GPU/ NVIDIA RTX 3500 Ada GPU on graphics mode: Discrete Graphics Controller Direct Output Mode and Discrete Graphics mode (continued) Monitor Plug in scenario Thunderbolt 1 (USB Type- Thunderbolt 2 (USB Type- Type-C port with DisplayPort WD19TB (Scenario 1-2)
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 9. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...