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Nescafe Dolce Gusto neo User Manual
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NEW
YOUR
COFFEE SHOP AT HOME
USER MANUAL
SCAN ME
Read the Safety Precautions before first use.

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Summary of Contents for Nescafe Dolce Gusto neo

  • Page 1 YOUR COFFEE SHOP AT HOME USER MANUAL SCAN ME Read the Safety Precautions before first use.
  • Page 2 YOUR COFFEE SHOP AT HOME An eco-conscious system from bean – to-sip – to soil, with technologically advanced machines and biodegradable paper based pods to deliver high quality coffee shop experience in the comfort and convenience of your home.
  • Page 3: Table Of Contents

    CONTENTS OVERVIEW RINSE FIRST COFFEE CONNECT YOUR MACHINE CLEAN DESCALE HELP AND SUPPORT...
  • Page 4: Overview

    OVERVIEW Slider Pod Inlet / Shutter ON/OFF (New) To save energy, the machine automatically Bluetooth and WiFi LED ® switches off after 1 minute (<0.015 W). Start Button Multi Coloured LED Ring Pod Bin Drip Grid Water Tank Drip Tray (1 L) GB / IE 3.4 kg...
  • Page 5: Rinse

    RINSE 1 Remove the water tank. Push it 2 Fill the water tank with ambient temperature fresh drinking water. from the left side toward the right. Always keep the machine upright. Insert the water tank back into the machine. Remove the drip tray. 3 Place an empty large container 4 Switch ON the machine by pressing (0.5 L) under the coffee outlet.
  • Page 6 RINSE ~5 s 5 Close the slider (without a pod) and 6 Empty the container and water tank when rinsing stops (the start button press the start button for 5 seconds. The start button flashes green twice goes steady green). Refill and then starts softly dimming green.
  • Page 7: First Coffee

    FIRST COFFEE *click* 1 Adjust the drip tray position 2 Switch ON the machine by pressing the ON/OFF button on the side. to your needs. Place the cup on the drip tray. Ensure there is enough Open the slider and insert the pod water in the water tank and that in the correct direction.
  • Page 8 FIRST COFFEE 5 Wait until the extraction stops. 6 For a shorter cup, manually stop Your coffee is ready when the start the extraction at anytime by button goes back to steady green. pressing the start button. NEW: For a coffee shop experience at home, enjoy authentic Americano.
  • Page 9: Connect Your Machine

    CONNECT YOUR MACHINE DOWNLOAD DOLCE GUSTO APP Access exclusive services and rewards. Be rewarded for every cup Cup customisation One Click Re-order Help and support HOW TO PAIR YOUR MACHINE? SCAN ME 1 Have your phone near your machine 2 Enable Bluetooth® and WiFi on your phone 3 Open the NESCAFÉ®...
  • Page 10: Clean

    CLEAN 1 Rinse and clean the water tank 2 Empty the drip tray and rinse it along with the drip grid with tap (a brush may be used). Fill it with fresh water and insert it back into water. the machine. Note: the water tank is not dishwasher proof.
  • Page 11 CLEAN ~5 s 5 The start button goes steady green. 6 Empty the container and the water tank, once rinsing is finished. Switch Close the slider and press the start button for 5 seconds until it blinks off the machine and clean it with a twice and starts softly dimming soft damp cloth.
  • Page 12: Descale

    DESCALE SCAN ME Descaling helps to keep 0.5 L your machine alive and ensure great in-cup quality. Do not use vinegar! 1 Mix 0.5 liter of tap water with the Be careful not to spill the descaling liquid on the NESCAFÉ®...
  • Page 13 DESCALE 4 After the 2 minutes have passed, 5 Remove the drip tray. Place an you can now start the rinsing empty large container (0.5 L) process. Refill the water tank with underneath the coffee outlet. tap water and insert it into the machine.
  • Page 14: Help And Support

    HELP AND SUPPORT 1 The machine is ready to brew or brewing is completed. The start button turns steady green. 1 The machine is brewing coffee. 2 The machine is dispensing clear hot water. 3 The machine is in rinsing mode. The start button is dimming green.
  • Page 15 HELP AND SUPPORT The start button flashes white rapidly: Wait until the machine ejects the pod is the pod bin full? automatically into the bin, then empty the bin. Do not unplug the machine! The start button turns steady blue. The water tank is empty.
  • Page 16 HELP AND SUPPORT TIP: connect your machine and get an automatic notification when it is time to descale. The start button is orange, the machine See the Descale section on pages 11, 12. If the start button turns orange, the needs to be descaled! machine needs to be descaled.
  • Page 17 HELP AND SUPPORT The start button flashes yellow. The machine is unable to detect the pod. Take out the pod and re-insert it in a different direction (orientation). If the extraction does not start, use a new pod. Pod is blocked / trapped inside the Open the slider and use a spoon to machine.
  • Page 18 HELP AND SUPPORT SCAN ME The machine cannot be switched on. Check if the power plug is correctly plugged in. If the machine still cannot be switched on, call the NESCAFÉ® Dolce Gusto® hotline. The beverage comes out slower (even Descale the machine.
  • Page 19 HELP AND SUPPORT If the machine is left unused for more Empty the water tank, rinse, refill it than 2 days, the water tank and the with fresh drinking water and re-insert pod bin need to be emptied. it into the machine. Ensure it is Note: Make sure that no pod remains properly back in place.
  • Page 20 HELP AND SUPPORT Icon is not lit The machine is not connected. Redo the Bluetooth® pairing and the WiFi connection steps on page 8. SCAN ME Icon is blinking If the icon is blinking slowly, the machine is trying to re-connect. It might take a few seconds.
  • Page 21 YOUR COFFEE SHOP AT HOME HOTLINE 0800 707 6066 www.dolce-gusto.com...