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Your Fitbit Flex Wireless Activity + Sleep Wristband packaging includes:
Your Flex comes with packaged with a large and a small wristband. Choose which option fits best on your wrist.
Choosing the correct wristband size is important for the accuracy of your tracker.
If you choose the small wristband, you'll need to remove the peg from the large wristband, and insert it into the small wristband.
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
The Fitbit Connect software allows your Flex to sync stored data to your Fitbit.com Dashboard. This software is available for free from the Fitbit website.
Once Fitbit Connect is installed on your computer, you can begin the process to pair your Flex.
Fitbit Connect must be installed and your Wireless Sync Dongle inserted for your tracker to sync with Fitbit.com.
Syncing occurs automatically when your Flex is within 20-30 feet of a plugged-in Wireless Sync Dongle. You can force sync your Flex by clicking on the Fitbit Connect icon, which is located by the time and date on your computer. Select Sync Now to start the force sync.
NOTE: If you experience any trouble syncing your tracker with your computer, you can visit http://help.fitbit.com for further help.
The Fitbit Flex is capable of setting up and syncing with mobile devices that support Bluetooth SMART (4.0) technology.
To see if your mobile device is compatible with your Flex, visit http://www.fitbit.com/devices.
NOTE: If your device is not compatible to sync via Bluetooth, you can still use the Fitbit App to view your data, and track your progress.
Additional Requirements:
Before you can setup your Flex on a mobile device, you'll need to:
Unlike most Bluetooth accessories, like headsets, your Flex must be paired directly through the Fitbit App, and not through your iOS device's Bluetooth preferences.
Dan Lavelle > Instructions are based off of current release version of app, setting up with a Zip and still require validation for 1.6 and Flex.
Your Flex can sync directly to supported iOS devices via Bluetooth. To check if your iOS device is compatible with your Flex, see http://www.fitbit.com/devices.
NOTE: Bluetooth must be enabled both in the iOS device Settings, as well as within the Fitbit App. You can turn Bluetooth on in the Fitbit app by tapping More, then Devices, and switching Bluetooth to On.
Syncing occurs automatically when you open the Fitbit App on your iOS device.
You can also Force Sync your Flex through the Devices menu if you want to get the latest data synced.
To Force Sync your Flex:
The Fitbit App also supports Background Sync. This setting allows your Flex to sync with your iOS device while the Fitbit app is in the background, or minimized.
NOTE: Background Sync will only operate when your iOS device's screen is turned on. If your iOS device's screen is off, your Flex will not sync in the background until you wake your iOS device from sleep.
Unlike most Bluetooth accessories, like headsets, your Flex must be paired directly through the Fitbit App, and not through your Android device's Bluetooth preferences.
Dan Lavelle > Instructions are based off of current release version of the Android app, setting up with a Zip and still require validation for 1.6 and Flex.
Your Flex can sync directly to supported Android devices via Bluetooth. To check if your Android device is compatible with your Flex, see http://www.fitbit.com/devices.
NOTE: Bluetooth must be enabled both in the Android device Settings, as well as within the Fitbit App. You can turn Bluetooth on in the Fitbit app by tapping the menu button, then Devices, and checking the Use Bluetooth box.
Syncing occurs automatically when you open the Fitbit App on your iOS device.
Your Flex is equipped with Near-Field Communication (NFC) technology, allowing it to interact with Android devices that support this feature.
Tapping the back of your Android device to the top of your Flex will automatically open the Fitbit App and initiate a wireless sync.
NOTE: Wireless Sync is supported for select Android devices. To see if your Android device is supported, see http://www.fitbit.com/devices.
If your device does not support Wireless Sync, but does support NFC, the Fitbit App should still launch when tapped to your Flex.
You can also Force Sync your Flex through the Devices menu if you want to get the latest data synced.
To Force Sync your Flex:
The Fitbit App also supports Background Sync. This setting allows your Flex to sync with your Android device while the Fitbit app is in the background, or minimized.
NOTE: Background Sync will only operate when your Android device's screen is turned on. If your Android device's screen is off, your Flex will not sync in the background until you wake your Android device from sleep.
The Fitbit Flex is designed to be worn on your wrist, inserted in the provided wristband. If you prefer to track your progress discreetly, you can remove the tracker from your wristband, and keep it in your pocket.
Your Flex can be worn on either wrist, though you may see a difference in the number of steps tracked while wearing it on the wrist of your dominant hand.
Dan Lavelle > Need to confirm whether we will have settings to change dominant vs. non-dominant hand. It would go here.
Your Flex comes with a large and a small wristband. Select the option that best fits your wrist.
Your wristband should be comfortably tight, much like you would wear a watch.
Line up the peg over the holes in the band. Press down to snap the peg into the holes.
To change wristbands, remove the tracker from the wristband, as well as the peg that is used to fasten the wristband to your wrist. Once removed, you can insert them into your wristband of choice.
While your Flex is primarily designed for tracking steps, the tracker itself may be worn while you are in the shower, working out, or swimming.
The Fitbit Flex is sweat-proof, rain-proof, and waterproof to a depth of ten meters.
Dan Lavelle > Do we want to include a recommendation to not use it at that depth? Do we want to include this at all?
Your Flex features an OLED (Organic Light-Emitting Diode) display that consists of 5 LED Indicator Lights. These lights communicate a variety of feedback to you, including; Goal progress, Battery charging, Sleep mode, and more.
For more information on how to understand these patterns, see http://help.fitbit.com.
Dan Lavelle > Until we have final firmware, and line-art to display the various light patterns, we'll be directing customers to our website, where we can document this with more flexibility. Feedback is welcome.
Your Flex comes equipped with a rechargeable Lithium-ion polymer battery.
Under normal use, the battery on your Flex should last approximately five days before requiring a charge. You can check the level of your battery by logging into the Fitbit.com Dashboard, and clicking on your Profile Name.
You can charge your Flex by plugging the provided Charging cable into an available USB port on your computer, and inserting your Flex into the bracket, with the grey triangle facing away from you.
Your Flex will progressively illuminate the LED Indicator Lights as it charges, with each light representing 20% of the maximum charge. Once all five lights are lit, your Flex is fully charged.
Your Flex stores minute-by-minute data for synchronization for two weeks. After two weeks, that data is converted to a daily total, which is stored for an additional two week period.
Any time you sync your Flex, this data is uploaded to your Fitbit.com Dashboard, and securely stored on Fitbit's servers. As long as you sync your Flex within thirty days of activity, you will be able to transmit that data to your Fitbit.com Dashboard.
NOTE: Every night at midnight, your Flex will reset your progress towards your daily goal. This does not delete the data stored on your tracker. That data will be uploaded to your Fitbit.com Dashboard the next time you sync your Flex.
The time this reset occurs is based on the Time Zone set on your Fitbit.com profile.
Like other Fitbit trackers, your Flex can track the following activities:
Your Flex is designed to track your progress to a specific goal which you define on your Fitbit.com Dashboard. Goals can be set for steps taken, calories burned, or distance traveled.
To choose the goal you want to track:
NOTE: You can only track one goal at a time, but you can change your goal at any time using by logging in to your Fitbit.com Dashboard.
Dan Lavelle > Images or line-art would be helpful here. Client is not currently final, but something akin to the goals screen on the client would be ideal.
Once you've chosen which activity you want to track, you can set a value for that goal on your Fitbit.com Dashboard (e.g. walking six miles, or burning 2900 calories).
When you tap your Flex twice with your finger, the LED Indicator Lights will illuminate to show how much of your goal you've accomplished. Each fully lit indicator represents 20% of your total goal.
A blinking light represents your current progress towards your goal.
When you reach your goal, your Flex will vibrate and flash the LED Indicator Lights to let you know you're there.
Your Flex can also track the hours you sleep, and help you understand the quality of that sleep by tracking your movement and restlessness while you're asleep.
To enter sleep mode, tap your Flex rapidly for one to two seconds. Your Flex will vibrate and display two slowly dimming lights to indicate that sleep mode has begun.
NOTE: When your Flex is in sleep mode, goal progress will not be displayed if you tap twice. Instead, your Flex will alternate two blinking lights, back-and-forth, to represent that you are currently in sleep mode.
When you wake up, tap your Flex rapidly for one to two seconds to exit sleep mode. Upon exiting sleep mode, your Flex will vibrate and display all five LED Indicator Lights.
If you enter or exit sleep mode by mistake, you can always adjust your actual time asleep on the Fitbit.com website. Since your Flex is still tracking your movement during this time, it can accurately represent your sleep quality, even when manually entering your sleep and wake times.
Your Flex can gently vibrate to wake or alert you using the Silent Alarm feature. You can set alarms using your computer for a mobile device.
Silent Alarms can be configured to recur on multiple days of the week (e.g. 8:00AM, every Sunday)
You can set up to eight alarms on your Flex at once.
NOTE: Setting multiple alarms may diminish the battery life of your Flex. If you find that you must charge your battery more often, you may want to reduce the number of Silent Alarms configured on your Flex.
You can set Silent Alarms from your computer by using the Fitbit.com Dashboard. Your Wireless Sync Dongle must be connected to set the alarm on your Flex.
Your new alarm will be synced to your Flex the next time it connects.
NOTE: If you want to sync the alarm immediately, open Fitbit Connect and select Sync Now.
You can set Silent Alarms on your Flex using the Fitbit App for iOS. Bluetooth must be enabled in your iOS device settings, as well as the Fitbit App Devices screen.
Your mobile device must support Wireless Sync to set Silent Alarms. To check if your device is supported, see http://www.fitbit.com/devices.
Your iOS device will now sync the alarm to your Flex.
NOTE: If your Flex is out of range or unavailable to sync, you can Force Sync the alarm to it by tapping More, then Devices, choosing Flex and tapping the Force Sync icon.
You can set Silent Alarms on your Flex using the Fitbit App for Android. Bluetooth must be enabled in your Android device settings, as well as the Fitbit App Devices screen.
Your mobile device must support Wireless Sync to set Silent Alarms. To check if your device is supported, see http://www.fitbit.com/devices.
Your Android device will now sync the alarm to your Flex.
NOTE: If your Flex is out of range or unavailable to sync, you can Force Sync the alarm to it by tapping the menu button, then Devices, choosing Flex and tapping the Force Sync icon.
Your Flex will light up and vibrate when your Silent Alarm goes off. This notification will repeat three times, or until dismissed. You can dismiss the alarm by tapping x times.
You'll know your alarm is dismissed when your Flex shows one light in the middle of the display fade away slowly.
If you miss your alarm, your Flex will alert you again after a few minutes.
Dan Lavelle > Need exact specs on snooze. My experience with 7.42 is 1st snooze was 60 seconds, the 2nd snooze was 540 seconds.
Browser | Mac Version | Windows Version |
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Fitbit provides you with a free online tool to help track, manage, and evaluate your fitness progress.
The Dashboard is your initial landing page when logged into Fitbit.com. It will show you a high-level overview of your progress towards goals, allow you to edit those goals, and view historical data.
From your Dashboard, you can launch individual log pages to keep track of your Food, Activities, Sleep, and other custom trackers.
You can see a quick preview of your tracker's last sync, battery level and upcoming alarms if you click on your Profile Name.
You can also manage your Flex from Fitbit.com by clicking on your Profile Name in the top right corner, clicking Account Settings, and choosing Device Settings from the left sidebar.
The Device Settings screen allows you to change:
You can also manage Silent Alarms from the Account Settings screen by clicking Silent Alarms from the left sidebar.
Fitbit may release updates for your Flex, available free-of-charge through the Fitbit Connect client on your computer or your mobile device.
It is recommended that you keep your Flex up-to-date, as the latest feature enhancements, and product improvements are made through updates.
NOTE: Updating your Flex is demanding on the battery. It is recommended that you charge your Flex before, during, or after performing an update.
Flex requires a minimum of XX% to successfully perform a version update.
The Fitbit Connect client allows you to update your Flex using a Mac or PC.
To update using this method:
If you have trouble updating your Flex on a computer, see http://help.fitbit.com for more information.
Your Flex can be updated using the Fitbit App for iOS.
In order to update your Flex, you must have an iOS device that is compatible with the Wireless Sync feature. To see if your device is compatible, check http://www.fitbit.com/devices.
To update, follow these steps:
If you have trouble updating your Flex with the Fitbit App for iOS, see http://help.fitbit.com for more information.
Your Flex can be updated using the Fitbit App for Android.
In order to update your Flex, you must have an Android device that is compatible with the Wireless Sync feature. To see if your device is compatible, check http://www.fitbit.com/devices.
To update, follow these steps:
If you have trouble updating your Flex with the Fitbit App for iOS, see http://help.fitbit.com for more information.
The Fitbit Flex uses an accelerometer that measures your motion patterns to determine your calories burned, distance traveled, steps taken, and sleep quality. Flex also contains a motor that allows it to vibrate.
Troubleshooting and assistance for your Fitbit Flex tracker can be found at http://help.fitbit.com.
Warranty information and the Fitbit.com Store Return Policy can be found online at http://www.fitbit.com/returns.
Model Name: FB401
This device complies with FCC part 15 of the FCC Rules and Industry Canada licenseexempt RSS standard(s).
Operation is subject to the following two conditions:
Changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This device meets the FCC and IC requirements for RF exposure in public or uncontrolled environments.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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