Vornado HELIX1, HELIX2, HLX2 - Personal Tower Circulator Manual
![]()
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
This owner's guide and any additional inserts are considered part of the product. They contain important information about safety, use and disposal. Before using the product, please familiarize yourself with all operating and safety instructions. Please keep all documents for future reference and pass these documents on, together with the product, to any future owner. See www.vornado.com/circulators-manuals to view, download and print the most current version of these instructions.
INTENDED USE
This product is intended to circulate the air in indoor living spaces only in the United States and Canada. This product is not intended for commercial or industrial use. The manufacturer assumes no responsibility for damage or injury due to unauthorized use or product modification. Failure to follow these directions will void the product warranty.
![]()
Risk to Children and Impaired Persons
Supervision is required during the installation, operation, cleaning and maintenance of this product by children 12 years of age and younger and anyone with reduced physical, sensory or mental capabilities. Children should be supervised to ensure that they do not play with the appliance, its parts and packaging material.
INSTALLATION
![]()
To reduce risk of fire, electrical shock and injury to persons, observe the following:
- Place this product away from curtains, draperies, tablecloths and other fabrics, since they may be drawn into the product, damage the motor and/ or cause a fire.
- No part of this product (the appliance, power cord, plug, packaging, etc.) should be placed near furnaces, fireplaces, stoves or other high temperature heat sources. Do not use this product in a window, on an uneven or unstable surface, or near water.
- The appliance, power supply, power cord and plug cannot come into contact with water. Do not use this product on wet surfaces. Do not use this product in a bathtub or shower or position product where it may fall into a bathtub, laundry, swimming pool or other water container. Do not use this product outdoors or expose it to weather or elements.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over. The cord should not hang over edges of counters or be placed where it can be crimped or closed in doors. Place appliance near an easily accessible outlet so the product can be unplugged quickly during an emergency.
SAFE USE
![]()
To reduce risk of fire, electrical shock and injury to persons, observe the following:
- To reduce likelihood of circuit overload, fire and electric shock, do not operate with a solid state speed device, such as a dimmer control switch.
- Do not operate any fan with a damaged cord or plug. Discard fan or return to an authorized service facility for examination and/or repair.
- Do not operate unit if the unit has been dropped or damaged. Do not use this product if it has a damaged power cord or plug. To avoid risk of electrical shock, do not attempt to repair or replace parts. Only original replacement parts may be used. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Contact Vornado Consumer Service at 1-800-234-0604 (phone) or consumerservice@vornado.com (email) for further instructions about replacement and repair.
- Before plugging power cord into electrical outlet, be sure that all electrical information on the rating label, including voltage, is compatible with your outlet's power supply.
- Do not sit or stand on product.
- Never use the cord as a handle or otherwise yank, strain or stretch the power cord.
- While the product is plugged in, do not insert or allow foreign objects to enter any input or output opening as this may cause risk of electric shock or fire, or damage the product.
- A loose fit between wall outlet (receptacle) and plug may cause overheating and distortion of the plug. Discontinue use of the product in this outlet. Contact a qualified electrician to replace loose or worn outlets.
- This appliance has a polarized plug (one blade is wider than the other.) To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
- Before moving, repositioning, servicing, cleaning and when not in use, use the product controls to turn off the power and then unplug. To disconnect from outlet, grasp and pull only the plug. Also, power off and unplug if the product will be left unattended for an extended period of time or during electrical storms.
SERVICING
![]()
To reduce risk of fire, electrical shock and injury to persons, observe the following:
- Clean your product regularly, only as is instructed in this manual. Prior to cleaning, turn off the power on your product and unplug. Do not use gasoline, thinners, solvents, ammonias or other chemicals for cleaning.
Refer to the CLEANING instructions provided. - Do not open appliance housing while product is plugged in. To avoid risk of shock, all service and/or repairs must be done by a Vornado Authorized Service Center.
- This product employs overload protection (fuse). A blown fuse indicates an overload or short-circuit situation. If the fuse blows, unplug the product from the outlet. Replace the fuse as per the user servicing instructions (follow product marking for proper fuse rating) and check the product. If the replacement fuse blows, a short-circuit may be present and the product should be discarded or returned to an authorized service facility for examination and/or repair.
User Servicing Instructions
- Using the product controls, turn off the appliance.
- Grasp the plug (not the cord) and disconnect from the outlet.
- Risk of Fire. Replace fuse only with 2.5 Amp, 125 Volt fuse as approved by Vornado Consumer Service. For an authorized replacement fuse, please contact Vornado Consumer Service.
- Once the replacement is received, use a small flat-head screwdriver to slide open the fuse cover (located on the plug) (See Fig. A).
![]()
- Remove fuse by using the screwdriver to gently lift each end of the fuse (See Fig. B).
![]()
- Install the replacement fuse by using the screwdriver to gently push each metal end of the fuse into the receptacle one at a time. Do not push on the center of the fuse—it is fragile and may break.
- Slide the fuse cover closed using the screwdriver. When closed, the cover should fit completely in the plug. No part of the cover should stick out (See Fig. C).
![]()
- Plug your appliance into the outlet and turn the power on.
- If the replacement fuse blows, a short-circuit may be present and the product should be discarded or returned to an authorized service facility for examination and/or repair.
Risk of fire. Do not replace attachment plug. Contains a safety device (fuse, AFCI, LCDI) that should not be removed. Discard product if the attachment plug is damaged.
SAVE THESE INSTRUCTIONS
FEATURES
-
FINGER FRIENDLY DESIGN
Resists curious fingers.
-
TOUCH-SENSITIVE CONTROLS
Simple controls with a sleek aesthetic.
-
OSCILLATION
(models HELIX2, HLX2 only) 65° of oscillating airflow
-
MULTIPLE SPEEDS
2 speed settings for every comfort level.
-
SILICON FEET
Non-marking feet added for stability.
CONTROLS
![Vornado - HELIX1 - CONTROLS CONTROLS]()
POWER ON / OFF
- Touch (
) to power unit on. - There are two speeds: HIGH / LOW. Touch (
) to select desired speed. - Touch (
) to cycle through speeds and turn unit off.
OSCILLATION (models HELIX2, HLX2 only)
- Touch (
) to turn oscillation on and off.
CLEANING
Because your HELIX moves a substantial amount of air, it will need regular cleaning.
The fan has no user serviceable parts inside and cannot be opened for cleaning.
Never clean the product in any manner other than instructed in this owner's guide.
- Power off and unplug the unit prior to cleaning.
- Dust or wipe the circulator with a damp cloth.
- Use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust.
Note: The motor is permanently lubricated and requires no oiling.
STORAGE
During the off-season or after extended periods of non-use, you may choose to store your circulator. To ensure long life of the product, it is recommended to store your circulator by following these instructions:
TIP: Cleaning is recommended before storage.
- Unplug power cord and bundle loosely.
- Cover, or place back in retail carton if available. This prevents circulator from accumulating dust over time.
- Store circulator in cool and dry location.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE AND SOLUTION |
The unit fails to power on. | - Unit is not plugged in. Plug Power Cord into electrical outlet.
- Ensure unit fan speed setting is selected.
- Plug fuse has blown. Replace fuse (See USER SERVICING INSTRUCTIONS).
- Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
- The outlet is worn or damaged. Try another outlet or contact a qualified electrician.
|
Airflow is weak or slow. | - Unit set to a low speed setting. Adjust to a higher speed setting.
- Airflow is blocked. Remove obstruction.
- Adjust direction of airflow towards the user.
|
GFCI has tripped. | Under certain conditions, it is possible for a reset GFCI (Ground Fault Circuit Interrupter) outlet to trip when the user is changing speeds on a Vornado circulator. In this event, change to an outlet that is not connected to a GFCI device. It could also indicate a weak or defective GFCI outlet. Contact a qualified electrician to check the GFCI outlet. |
vornado.com
800.234.0604 help@vornado.com
![]()
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Vornado HELIX1, HELIX2, HLX2 - Personal Tower Circulator Manual
Need help?
Do you have a question about the HELIX1 and is the answer not in the manual?
Questions and answers