Table of Contents
Advertisement
26
www.electrolux.com
Problem
There is water on the
floor.
You cannot open the
appliance door.
The appliance makes
an unusual noise.
The cycle is shorter
than the time displayed.
The cycle is longer than
the time displayed.
The washing results are
not satisfactory.
You cannot set an op‐
tion.
The drum is empty and
the display shows there
is some weight in.
The drum is full but the
display shows 0.0 kg.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
Possible solution
• Make sure that the couplings of the water hoses are
tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure that the washing programme is finished.
• Set the drain or the spin option if there is water in the
drum.
• Do the emergency drain procedure. See "Frost precau‐
tions" (in "Care and Cleaning" chapter).
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appli‐
ance. Contact the Authorised Service Centre. If you
need to open the lid, please read carefully "Emergency
door opening".
• Make sure the levelling of the appliance is correct. Refer
to 'Installation instruction'.
• Make sure that the packaging and/or the transit bolts
are removed. Refer to 'Installation instruction'.
• Add more laundry in the drum. The load may be too
small.
• The appliance calculates a new time according to the
laundry load. See the 'Consumption Values' chapter.
• An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
• Increase the detergent quantity or use a different deter‐
gent.
• Use special products to remove the stubborn stains be‐
fore you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Make sure that you press only the wanted touch but‐
ton(s).
• Press button Auto Off to deactivate the appliance and
activate it again to set a tare.
• You loaded the laundry before activating the appliance.
Press button AutoOff to deactivate the appliance.
Empty the drum and obey to the necessary steps. (Re‐
fer to 'Loading the laundry')
Advertisement
Table of Contents
