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Syngene G:BOX Service Manual

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S Y N G E N E
A D I V I SI O N O F T H E SY N O PT I C S G RO U P
G:BOX Service Manual
Issue 01
January 2016

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  • Page 1 S Y N G E N E A D I V I SI O N O F T H E SY N O PT I C S G RO U P G:BOX Service Manual Issue 01 January 2016...
  • Page 2 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior permission of the copyright owner. Published by Syngene, a division of Synoptics Limited.
  • Page 3 Precautions The following precautions must be observed when using a G:BOX System:  Be sure that the voltage of the G:BOX System corresponds to the voltage available where it is to be installed.  Never remove the side or back panels of the G:BOX System without first shutting down the instrument and disconnecting the mains cord.
  • Page 4 General Operating Conditions G:BOX Systems have been designed and tested in accordance with the safety requirements of the International Electrotechnical Commission (IEC). G:BOX Systems conform to IEC61010-1 (Safety Requirements for electrical equipment for measurement, control and laboratory use) as it applies to IEC Class 1 (earthed) appliances, and therefore meet the requirements of EC directive 73/23/EEC.
  • Page 5 The G:BOX System must be correctly connected to a suitable electrical supply. The supply must have a correctly installed protective conductor (earth or ground) and must be installed and checked by a qualified electrician before connecting the instrument.
  • Page 6 There are two User accessible fuses that may need to be replaced:  These are located in the mains power socket on the rear panel of the G:BOX instrument and are only accessible when the mains power cord has been removed.
  • Page 7 It is exempt from the technical standards specified in Part 15 of the FCC Rules and Regulations based on Section 15.103 (c). UV Safety The G:BOX System uses UV tubes. If the door is opened the image capture software will automatically switch off the UV light. Warning Labels...
  • Page 8 Before you start to work on the instrument, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the instrument, and to lock the wall box in the off position. Safety - 6 G:BOX Service Manual...
  • Page 9  Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. G:BOX Service Manual Safety - 7...
  • Page 10 - When working on a double-insulated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. - Use the ground prong of the ac plug on ac-operated computers. Safety - 8 G:BOX Service Manual...

  • Page 11: Table Of Contents

    Switching Instrument On .................... 13 G:BOX Typical Accessories ..................14 G:BOX Operator Troubleshooting ................15 G:BOX SERVICE AGENT INSTRUCTIONS G:BOX Service Agent Troubleshooting ................ 18 G:BOX Service Agent Repair Instructions..............24 Side Panel Removal ......................24 Board Replacement ......................24 LED White Light Unit Replacement .................
  • Page 12 G:BOX SPARE PARTS LISTS G:BOX Board Identification ..................36 Board Identification Diagrams ..................37 Parts List for a Typical Standard G:BOX ............... 40 Parts List for a Typical Stretch G:BOX ................45 Gallery of Parts - G:BOX ....................52 OPERATOR MAINTENANCE Looking After a G:BOX Instrument ................

  • Page 13: Overview

    7 filters to be inserted. The screen is indexed, enabling the location and specification of each installed filter to be specified to the GeneSys software. G:BOX Instruments have a new generation of camera - having 3.8, 4, 4.2, 6 or 9 million pixels, giving the system range outstanding sensitivity and versatility.

  • Page 14: G:box Range

    G:BOX Range The G:BOX range comprises five models, as detailed below: SPECIFICATIONS G:BOX F3 G:BOX G:BOX G:BOX G:BOX Chemi XRQ Chemi XT4 Chemi XX6 Chemi XX9 Image resolution (megapixels) Effective resolution (megapixels) 15.3 16.76 12/16 bit 16 bit 16 bit...
  • Page 15 The models in the G:BOX range are suited to the applications detailed below: APPLICATIONS G:BOX F3 G:BOX Chemi XRQ G:BOX Chemi XT4 G:BOX Chemi XX6 G:BOX Chemi XX9 Affordable system for Affordable system for Optimum performance Optimum performance Optimum performance...

  • Page 16: Minimum System Requirements

    Windows 8 Professional - compatability similar to Windows 7 above Note: Home versions of the Windows Operating Systems are not supported. Please refer to the Syngene website FAQs Gel documentation and analysis section for the up-to-date minimum system requirements. Operator Controls...

  • Page 17: Connected Pc

    The keyboard and mouse of an external PC connected to a G:BOX Instrument function as normal. Instrument Set-up - Standard Darkroom Make sure that the Laboratory bench is strong enough to support the G:BOX Instrument and is stable and level.

  • Page 18: Instrument Set-Up - Stretch Darkroom

    Double click the icon to start the GeneSys software. Instrument Set-up - Stretch Darkroom Make sure that the Laboratory bench is strong enough to support the G:BOX Instrument and is stable and level. Caution Do not power any of the components until instructed to.
  • Page 19 Then connect the converter to a USB Type A connector on the PC. Note: Check the latency setting on the serial/USB converter, as described in G:BOX Service Agent Troubleshooting on page 18. Note: If the PC has a serial 9-way D-type male connecter, then the female 9-way D-type connector on the Darkroom to PC lead may be connected directly to the PC, without attaching the converter.

  • Page 20: Operator Mountable Accessories

    DATA CONNECTIONS Operator Mountable Accessories Lights The G:BOX Instrument is provided with the following fixed standard overhead light sources:  Two LED White Light units, each consisting of a strip of eight white LEDs, located on each side of the Darkroom/Stage;...
  • Page 21 Turn the G:BOX Instrument off at the ON/OFF switch on the back of the Darkroom. Open the Darkroom Door. The LED Light Gantries are visible on each side of the Darkroom/Stage. Note that on G:BOX Instrument models fitted with the motor driven Stage, the fixed lighting sources are attached to the sides of the Stage and move with the Stage.

  • Page 22: Filters

    STRETCH G:BOX Filters The G:BOX Instrument is provided with a motor driven rotating Filter Holder. This is located in the top of the Instrument, such that the filter lenses are positioned directly below the front element of the imaging lens. Positions are available for up to seven circular filters to be installed. These are numbered 1 - 7 so that filter locations can be identified within the GeneSys software.

  • Page 23: Switching Instrument On

    Replace the Lens and Camera Units. Replace the Hood. Switching Instrument On To switch on a G:BOX Instrument: Switch on and log on to your PC as normal. Connect the mains power cord between a power supply socket and the instrument.

  • Page 24: G:box Typical Accessories

    Standard View to Classic View on the User Preferences screen. See Entering Personal Preferences. GeneSys STANDARD VIEW HOME SCREEN G:BOX Typical Accessories TYPICAL ACCESSORIES Mains power cord - suitable for country of use Darkroom to camera power lead (9-way D-type to jack) Darkroom to lens lead (15-way D-type female to 15-way D-type male) Note: Some instruments may have a 9-way D-type female to 9-way D-type male Darkroom to lens lead.

  • Page 25: G:box Operator Troubleshooting

    G:BOX Operator Troubleshooting PROBLEM POSSIBLE CAUSE SOLUTION Camera not connected or not Camera USB cable not plugged Make sure all cables are responding. connected as shown in Instrument Set-up and/or the Installation Quick Guide. Software driver for the camera Install camera driver.
  • Page 26 BUTTON MANUAL STAGE UP/DOWN BUTTONS TYPICAL STANDARD G:BOX - FRONT TYPICAL STRETCH G:BOX - FRONT CAMERA MODULE INDICATOR LIGHTS ELECTROMAGNETIC DOOR CATCH UPPER LIGHT UNITS - BOTH SIDES TRANSILLUMINATOR UNIT TYPICAL STANDARD G:BOX - DARKROOM DOOR OPEN G:BOX Service Manual...
  • Page 27 CAMERA MODULE UPPER LIGHT UNITS - INDICATOR LIGHTS BOTH SIDES ELECTROMAGNETIC DOOR CATCH MOVEABLE STAGE STAGE OVERRIDE BUTTON TRANSILLUMINATOR UNIT TYPICAL STRETCH G:BOX - DARKROOM DOOR OPEN G:BOX Service Manual...

  • Page 28: G:box Service Agent Instructions

    G:BOX SERVICE AGENT INSTRUCTIONS G:BOX Service Agent Troubleshooting The following table provides guidance on solving some of the more common problems encountered with G:BOX Instruments. Refer to G:BOX Service Agent Repair Instructions for repair / replacement procedures. Refer to SAFETY INSTRUCTIONS for precautions to be observed when servicing/maintaining G:BOX instruments.
  • Page 29 Filter Wheel has Remove Filter Wheel Assembly and return to powered up. become uncalibrated. Syngene. Special equipment is required to recalibrate the Assembly. Filter Wheel Controller Not very common - replace board if found to be (D4FC) board faulty.
  • Page 30 10. Both left and right Upper White Lights should illuminate immediately.  If both lights illuminate then the problem was the ‘rainbow’ cable.  If only one light illuminates the ‘rainbow’ cable was not the problem, refer to White lights; one side only illuminates. G:BOX Service Manual...
  • Page 31 UV lights to turn on COM -- white with door open. NO -- yellow 2. Darkroom Door Open switch should be wired for normally closed operation, ie closed circuit at rest. COM -- green NC -- white G:BOX Service Manual...
  • Page 32 Lens lead. between the Darkroom 2. Replace the Darkroom to Lens lead; 15-way and the Lens. D-type female to 15-way D-type male. Lens faulty. Replace the Lens. Lens Controller Board Replace the Lens Controller Board. faulty. G:BOX Service Manual...
  • Page 33 Check the board power supply fuses. 6. If LED does illuminate the Stage mechanism is faulty. Return instrument to Syngene. Check the board power supply fuses: 1. Power off the instrument. 2. Switch off the power socket.

  • Page 34: G:box Service Agent Repair Instructions

    G:BOX instruments. Side Panel Removal The Side Panel covers the electronics compartment of a G:BOX instrument and must be removed in order to access the circuit boards and most of the instrument control switches/buttons. Power on the instrument.

  • Page 35: Led White Light Unit Replacement

    Test the instrument. STANDARD DARKROOM Power off the instrument. Switch off the customer’s power socket. Unplug the power cable at the Mains Inlet Plug. Open the darkroom door. Remove the four nuts securing the D4LTG Backplate to the Casing. G:BOX Service Manual...

  • Page 36: Uv Light Lamp Replacement

    Re-fit the UV Light Unit Cover to the UV Light Unit Box and secure with the five screws. Test the instrument. STANDARD DARKROOM Power off the instrument. Switch off the customer’s power socket. Unplug the power cable at the Mains Inlet Plug. Open the darkroom door. G:BOX Service Manual...

  • Page 37: Fuse Replacement

    The Mains Switch is common to both European and USA versions of the instrument. Power off the instrument. Switch off the customer’s power socket. Unplug the power cable at the Mains Inlet Plug. Remove the Side Panel. G:BOX Service Manual...

  • Page 38: Mains Inlet Fused Chassis Plug Replacement

    Interlock Switch Replacement Note: Two identical Interlock Switches are installed in the instrument; one as a Darkroom Door Interlock, the other as a Door Open Button. The following instructions apply to both Switches. Power off the instrument. G:BOX Service Manual...

  • Page 39: Electromagnetic Door Catch Replacement

    Electromagnet comes into contact with the Electromagnetic Contact on the Door. Re-connect the Electromagnet cables. CATCH Undo and remove the two pan head screws and shakeproof washers securing the Electromagnet Contact / Striking Plate assembly to the Door. Take care as there G:BOX Service Manual...

  • Page 40: Manual Stage Up/Down And Stage Override Button Replacement

    Cabinet. Slip the retaining nut over the cables and screw it onto the body. Tighten the nut until it holds the Button securely against the Cabinet. Plug in the cables to the Stage Rack Driver Board (D4RD). Replace the Side Panel. G:BOX Service Manual...

  • Page 41: Led Indicator Replacement

    Cabinet first. Then push the Override Button into the hole in the Cabinet. Make sure that the Override Button is securely held in place by its retaining lugs, these should spring-out and retain the Override Button. Plug in the cables for the new Override Button Assembly. G:BOX Service Manual...

  • Page 42: Tray Interlock Switch Replacement

    Install a Transilluminator on the Stage and push in fully. Push the Magnetic Catch against the back of the Transilluminator and then tighten the two pan head Torx screws. Plug in the power cable at the Mains Inlet Plug. Switch on the customer’s power socket. G:BOX Service Manual...

  • Page 43: Camera / Lens Module Replacement

    Remove the Camera / Lens Assembly as detailed above in Camera / Lens Module Replacement steps 1. to 8. Separate the Camera and Lens units. Note: Connections between the Camera and Lens units vary from model to model. Remove the new Lens unit from its packaging. G:BOX Service Manual...

  • Page 44: Filter Holder Repair / Replacement

    Wheel continues spinning when the instrument is switched on. If this does not cure the problem then the Filter Wheel may have become uncalibrated and the entire Filter Wheel Assembly should be replaced and returned to Syngene. Power off the instrument.
  • Page 45 Plug the ribbon cable into the Filter Wheel Controller (D3FC) board. Replace the Side Panel. Plug in the power cable at the Mains Inlet Plug. Switch on the customer’s power socket. Power on the instrument and check that it starts up and functions normally. G:BOX Service Manual...

  • Page 46: G:box Spare Parts Lists

    G:BOX SPARE PARTS LISTS G:BOX Board Identification G:BOX instruments are fitted with a variety of circuit boards depending on a variety of factors, eg age of the instrument, size of the instrument (standard or stretch), options installed. The following table lists the various boards used, their basic function in the instrument, and to which instruments they are fitted.

  • Page 47: Board Identification Diagrams

    Board Identification Diagrams STANDARD G:BOX CONTROL BOARD IDENTIFICATION DIAGRAM - TYPICAL LEGEND ITEM CODE BOARD FUNCTION D4EC Gantry Lighting Board (EPI Controller) D3FC Filter Wheel Controller Board (Filter Controller) D3FL Lens Controller Board D4MB Motherboard Power Supply Unit Transformer D4AP...
  • Page 48 STRETCH G:BOX CONTROL BOARD IDENTIFICATION DIAGRAM - TYPICAL G:BOX Service Manual...
  • Page 49 Side Lighting Unit Board (DYversity Lighting) D4EC Gantry Lighting Board (EPI Controller) Power Supply Unit D4PB Main Power Board Transformer D4RD Stage / Lift Power Board (Rack Driver) D4RP Stage / Lift Fuses (Rack Power) D4AP Current Power Board (Artemis Power) G:BOX Service Manual...

  • Page 50: Parts List For A Typical Standard G:box

    Parts List for a Typical Standard G:BOX In the Bill of Materials below, assemblies are highlighted grey. Non-highlighted parts following an assembly are sub-assemblies or components associated with that assembly. Assemblies have part numbers starting; 701, 285, 208, 180 or 179.
  • Page 51 D3 Blank End Plate for DKR3 056/057 280-00008-00 D4Mot Zoom 1/2" Lens Cable P 179-01010-00 319-00001-00 Screwlock with Nuts and Washers 285-00002-00 D4FC Iss 1 P179-01018-00 374-06030-00 D4 Blanking Plate A 018/019 206-00004-01 Cable Grommet ID 8.3mm G:BOX Service Manual...
  • Page 52 P 7 way Filter Wheel 037/038 241-00009-00 Pulley Blue S7080 OD30 ID3.95 Tight Fit 179-00202-00 D3FE with SC board 285-00025-00 D3FE 280-00016-00 D4Filter Encoder Ribbon P 179-00153-00 179-01019-00 D4 FW Motor wiring (7 Way) 243-00003-00 Geared Motor 18 rpm G:BOX Service Manual...
  • Page 53 USB Cable A to Mini B 2m 351-00003-00 Snap on cable ferrite Small Black 203-00002-01 Cable Ties Black 374-05016-00 DKR4 FW Ribbon Cable plate 316-00040-00 NUTM4 122/123 701-10011-00 GBOX Electronics Cover 374-05010-00 DKR4 Electronics Box Cover 097/146 321-00068-00 M2.5 Nylon washer G:BOX Service Manual...
  • Page 54 Yellow Heavy Duty labels 130/131 321-00002-00 M4 Shakeproof Washer 353-01000-00 GBOX door label 174/175 353-00059-00 Silver Product/SerialNumber Label 168/169 170/171 353-00078-00 Large Silver Product/SerialNumber Label 312/332 GEL-FK Synthetic Gel (Plastic replica) 374-80005-00 EPI RGB Platform (black plastic) G:BOX Service Manual...

  • Page 55: Parts List For A Typical Stretch G:box

    Parts List for a Typical Stretch G:BOX In the Bill of Materials below, assemblies are highlighted grey. Non-highlighted parts following an assembly are sub-assemblies or components associated with that assembly. Assemblies have part numbers starting; 701, 285, 208, 180 or 179.
  • Page 56 109-00001-00 Thermistor for D4FL (Used on Ext GBOX) 092/093 285-00021-00 D4AP 285-00002-00 D4FC Iss 1 P179-01018-00 701-10203-00 GSTR Base Cables 007/008 180-00014-00 P Electromagent Assy 007/008 212-00046-00 Socket Contacts (Mini Fit Jr) 031/032 221-00002-00 Electromagnet (Door catch) G:BOX Service Manual...
  • Page 57 M3 x 16 Pan Head Pozi 119/120 316-00030-00 NUTM3 122/123 316-00040-00 NUTM4 126/127 319-00005-00 M3 X 6 TORX Screw Pan Head 130/131 321-00002-00 M4 Shakeproof Washer 132/133 321-00003-00 M3 Shakeproof Washer 321-00030-00 M3 Spring Washer 142/143 321-00065-00 Circlip for D4XL tray G:BOX Service Manual...
  • Page 58 134/135 321-00031-00 M3 Crinkle Washer 188/189 372-10102-00 Led module back moulding 045/046 273-05301-00 D4 blank module P 179-01201-00 179-01201-00 P D4 blank LED module 021/022 206-00010-00 Blind Grommet for InGenius 20mm 186/187 372-10100-00 Led module main moulding G:BOX Service Manual...
  • Page 59 374-80005-00 EPI RGB Platform (black plastic) 208-00114-00 USB Cable A to Mini B 2m 179-01111-00 Artemis Power Cable 351-00003-00 Snap on cable ferrite Small Black 280-00061-00 D4XL Motorized Lens Cable 374-05016-00 DKR4 FW Ribbon Cable plate G:BOX Service Manual...
  • Page 60 D4 Filter Wheel Guide Iss1 375-06014-00 Opto Switch mask plate 303-00001-00 M4 X 10 Pan Head Pozi 303-00033-00 M3 X 12 Pan Hd Torx 316-00030-02 M3 Locking Nut 206-00004-00 Cable Grommet ID 6.4mm 203-00002-01 Cable Ties Black G:BOX Service Manual...
  • Page 61 Gallery ref. Stock Code Name Quantity 374-05014-00 DKR4 FW Clip Std 353-01010-00 230v Small label 312/332 GEL-FK Synthetic Gel (Plastic replica) G:BOX Service Manual...

  • Page 62: Gallery Of Parts - G:box

    Gallery of Parts - G:BOX The following gallery illustrates the parts listed and referenced in the Parts Lists. G:BOX Service Manual...
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  • Page 79: Operator Maintenance

    WARNING The outside of the G:BOX Instrument can be cleaned using a soft lint-free cloth, moistened if required with a little water. Mild detergent may be used, if necessary. Do not use abrasive or solvent based cleaning materials. Always perform a patch test on an inconspicuous area before you clean the entire surface.
  • Page 80 CLASSIC VIEW HOME SCREEN It is also suggested that prior to contacting Syngene, a Log File and a Spy File be obtained to assist with problem diagnosis. To collect a log file using the LogZipper Tool proceed as follows: Windows Start button >...
  • Page 81 Further information concerning the whole range of G:BOX Instruments can be found on the Syngene website; www.syngene.com. Here you can access; Application Notes, Technical Articles, FAQs and Quick Guides. Technical support for your G:BOX Instrument can be accessed by telephone or email: Tel: +44 (0)1223 727123 Email: support@syngene.com...

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