Smart Functions; Lg Thinq Application - LG FC481 Series Owner's Manual

SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows you to
communicate with the appliance using a smartphone.
LG ThinQ Application Features
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help you
diagnose the problem.
Settings
Allows you to set various options on the appliance
and in the application.
NOTE
• If you change your wireless router, Internet service
provider, or password, delete the registered
appliance from the LG ThinQ application and
register it again.
• The application is subject to change for appliance
improvement purposes without notice to users.
• Functions may vary by model.
Before using LG ThinQ Application
This feature is only available on models with Wi-Fi
function.
1
Check the distance between the appliance and
the wireless router (Wi-Fi network).
• If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can make
the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to WEP,
you may fail to set up the network. Please change it
to other security protocols (WPA2 is recommended)
and register the product again.
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