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Troubleshooting
Problems
An odor is coming
from the air outlet or
filter of the vacuum
cleaner.
Cleaning is finished
but small dust
particles come out of
the brush.
Vacuum cleaner stops
operation during
cleaning.
Static electricity
occurs when cleaning
a thick and soft mat.
• This Vacuum cleaner is approved the following.
- The Low Voltage Directive 2014/35/EU
- The EMC Directive 2014/30/EU
• Empty the dustbin and clean the filters frequently.
- As your vacuum cleaner is a new product, it may have a slight
odor for the first 3 months after purchase.
- If you use the vacuum cleaner frequently, accumulated dirt in the
dustbin or dust on the filter may generate an odor.
• Replacement filters are available at your local Samsung service
agent.
• After cleaning, operate the vacuum for 10 seconds or more to
suction up the small dust particles.
• As this product has the overheating prevention device of the
motor, product will stop operation temporarily for the following
conditions.
- When the vacuum operates with a full dustbin.
- When the vacuum operates with suction part or brush clogged.
- When the Extension Crevice Tool is used for long hours.
• After correcting the cause of the problem, turn the product on
again. (This case may differ depending on the ambient temperature.)
• Materials of a mat (childcare center mat, noise prevention mat for
between floors, etc.) may cause the static electricity.
- Move the brush on a normal floor for a while and clean again, then
the static electricity should disappear.
Solutions
English 19
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