Solplanet ASW0400/1250A-S User Manual

Single phase all-in-one hybrid energy storage system
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User Manual
Single phase All-in-one
hybrid energy storage system
ASW0400/1250A-S
ASW0600/1250A-S
ASW0800/1250A-S
ASW1000/1250A-S
ASW0400/2500A-S
ASW0600/2500A-S
ASW0800/2500A-S
ASW1000/2500A-S

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Summary of Contents for Solplanet ASW0400/1250A-S

  • Page 1 User Manual Single phase All-in-one hybrid energy storage system ASW0400/1250A-S ASW0400/2500A-S ASW0600/1250A-S ASW0600/2500A-S ASW0800/1250A-S ASW0800/2500A-S ASW1000/1250A-S ASW1000/2500A-S...
  • Page 2: Table Of Contents

    Contents 1 General information..............1.1 About this document................1.2 Product validity..................1.3 Target group..................... 1.4 Symbols....................Safety..................2.1 Intended use.................... 2.2 Important safety instructions..............2.3 Symbols on the label................Unpacking and storage............. 3.1 Scope of delivery..................3.2 Product storage..................Inverter overview..............4.1 Product description.................
  • Page 3 7 Commissioning and operating........... 7.1 Inspection before commissioning............. 7.2 Commissioning procedure................ 7.3 Checking the operating status..............7.4 Configure the parameter on the screen............ 8 Solplanet app................8.1 Brief introduction..................8.2 Download and install................8.3 Create an account..................8.4 Create a plant...................
  • Page 4 9 Decommissioning the product........... 9.1 Disconnecting the inverter from voltage sources........10 Technical data................10.1 ASW 0400-1000/1250A-S............... 10.2 ASW 0400-1000/2500A-S..............10.3 General data................... 10.4 Protective device..................11 Troubleshooting ................ 12 Maintenance................13 Recycling and disposal.............. 14 EU declaration of conformity............ 15 Service and warranty..............
  • Page 5: General Information

    All-in-one hybrid energy storage system (HESA). You will find the latest version of this document and further information on the HESA in PDF format at www.solplanet.net. It is recommended that this document be readily accessible at all times. 1.2 Product validity This document is valid for the following models: •...
  • Page 6: Symbols

    • Be aware of all applicable laws, standards and directives. • Understand and comply with this document and all safety information. 1.4 Symbols ! DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. !...
  • Page 7: Safety

    Any other application may cause personal injury or damage to property. The product must only be used in countries for which it is approved by solplanet and the grid operator. The type label must be permanently attached to the product and must be in a legible condition.
  • Page 8: Important Safety Instructions

    2.2 Important safety instructions The product has been designed and tested strictly according to the international safety require- ments. As with all electrical or electronical devices, there are residual risks despite careful construction. To prevent personal injury and property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times.
  • Page 9 CAUTION Risk of burns due to high temperature. Some parts of the enclosure can become hot during operation. • During operation, do not touch any parts other than the enclosure lid of the product. CAUTION Risk of injury due to weight of product. Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted.
  • Page 10: Symbols On The Label

    2.3 Symbols on the label Beware of a danger zone! This symbol indicates that the product must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Beware of high voltage and operating current! The product operates at a high voltage and current. Work on the product must only be carried out by skilled and authorized personnel.
  • Page 11: Unpacking And Storage

    Unpacking and storage 3.1 Scope of delivery Check the scope of delivery for completeness and any visible external damage. Contact your distributor if the scope of delivery is incomplete or damaged. Document × 1 AC connector ×1 All-in-one system ×1 DC connector ×2/4 External CT ×1 3.2 Product storage...
  • Page 12: Inverter Overview

    Inverter overview 4.1 Product description Figure shown here is for reference only. The actual product received may differ! Object Description Display screen Button area Wiring area Battery button Secondary grounding wire screw WiFi stick QR code Labels UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 13: Dimensions

    4.2 Dimensions Unit: mm 4.3 Display The information provided here includes the operating parameters of all single phase All-in-one hybrid energy storage system. 4.3.1 Overview of the panel The machine is equipped with 1 display screen and 3 keys. 1 2 3 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 14: Screen

    Area Mark NAME Function Alarm, set parameters, and working sta- DISPLAY tus display. See below. Adjust parameter selection or parame- ter value upward. Adjust parameter selection or parame- DOWN ter value downward. Click the HOME button to go to the next level menu, or toggle parameter options HOME and parameter values.
  • Page 15: Interfaces And Functions

    The product is equipped with an Ai-Dongle as standard, which provides a user interface for configuring and monitoring the product. The Ai-Dongle can connect to the Internet via WLAN or the Ethernet cable. If you don’t want to use Ai-Dongle, the Solplanet communication products or the third-party monitor device can be chosen.
  • Page 16 parallel operation (see section 4.5.2). The control information of machines is exchanged through the RS485 interfaces. Current transformer (CT) interface The CT is connected to the HESA through the RJ45 port (see section 6.5.1). CAN (Controller Area Network) Interface The product equipped with two external CAN interfaces and one internal CAN interfaces. The CAN interfaces connected through RJ45 ports.
  • Page 17: System Solution

    4.5 System solution 4.5.1 System solution The single phase All-in-one hybrid energy storage system is composed of the following parts. Power Comminication Ethernet Item Description Remark Supports to connect monocrystalline silicon module, polycrys- talline silicon module, and thin-film module without ground- PV module ing.
  • Page 18: System Wiring Diagram

    Battery Energy storage (Inside of HESA). Current Measure the current and use for energy management. transformer (CT) Utility grid The product can connect to TN and TT grounding system grid. General electrical equipment or EPS. Load The product can connect to router through Wi-Fi signal or Router Ethernet cable.
  • Page 19 The connection line diagram of the machine parallel mode is shown below in Europe (up to three machines in parallel mode). Switch Positive CT 1 CT 2 CT 3 PV1+ Grid PV1- PV2+ PV2- HESA PE-Bar RS485-1 PV3+ PV3- Switch Battery PV4+ PV4-...
  • Page 20 PV1+ PV1- PV2+ PV2- HESA CAN-1 PV3+ PV3- Battery PV4+ PV4- CAN-2 Positive CT 1 PV1+ CT 2 PV1- Three- phase Grid CT 3 PV2+ PV2- HESA Neutra Switch CAN-1 PV3+ PV3- Battery PV4+ PE-Bar PV4- CAN-2 Switch Three-phase Normal load PV1+ PV1- PV2+...
  • Page 21: Energy Management

    4.6 Energy Management Single phase All-in-one hybrid energy storage system has three operating modes, self-consump- tion, simple mode and custom mode. If you are switching modes, stop the machine first. Self-Consumption mode The photovoltaic energy is preferentially used by local load to improve the self- consumption rate and self-sufficiency rate.
  • Page 22 Case 2: PV power generation is lower than the load power consumption, and the energy of the battery is available. No power flow Power flow Case 3: PV power generation is larger than the load power consumption. No power flow Power flow UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 23 The energy management during night: Case 1: The energy of the battery is available. No power flow Power flow Case 2: The energy of the battery is not available. No power flow Power flow UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 24 Simple mode In some cases, users don’t need CT sensors and can achieve convenient and economical energy management solutions by simply setting the parameters of the all-in-one machine. The user can set the upper and lower SOC values of the battery through the APP (see the chapter on APP Usage for details) (the default value for the upper SOC is 100%, the lower SOC is 10%), the battery discharge time range (the default value is 18:00 PM to 22:00 PM) and the battery discharge power on the LCD screen.
  • Page 25: Mounting

    Mounting 5.1 Requirements for mounting ! DANGER Danger to life due to fire or explosion! Despite careful construction, electrical devices can cause fires. • Do not mount the HESA on flammable construction materials. • Do not mount the HESA in areas where flammable materials are stored. •...
  • Page 26 • The mounting condition must be suitable for the weight and size of the all-in-one system. The all-in-one system is suitable to be mounted on the flat floor indoors. • To ensure adequate heat dissipation, the clearances between the all-in-one system and other objects are recommended as follows: ≥500 mm ≥500 mm...
  • Page 27: Electrical Connection

    Electrical connection 6.1 Connection port description Figure shown here is for reference only. The actual product received may differ! Object Description PV Input Communication wiring area Ai-Dongle AC connector 6.2 Connecting additional grounding The HESA is equipped with a grounding conductor monitoring device. This grounding conductor monitoring device detects when there is no grounding conductor connected and disconnects the HESA from the utility grid if this is the case.
  • Page 28 Requirements for the secondary protection ground cable: Item Description Note Screw Specifications M5, complimentary. OT/DT terminal Specifications M5, complimentary. Yellow and green ground cable Same as the PE wire in the AC cable. Procedure: Strip the grounding cable insulation. Insert the stripped part of the grounding cable into Step 1:...
  • Page 29: Ac Connection

    6.3 AC connection Cable Requirements The cable must be dimensioned in accordance with the local and national directives for the dimensioning of cables. The requirements for the minimum wire size derive from these directives. Examples of factors influencing cable dimensioning are: nominal AC current, type of cable, routing method, cable bundling, ambient temperature and maximum desired line losses.
  • Page 30: Ac Cable Connection

    6.3.2 AC cable connection Remove the cover before making electrical connection. Subtract the waterproof ring step 1: according to the wire diameter. Φ32 Φ26 Φ20 Φ14 Φ8 · UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 31 Disconnect the HESA from the power grid and make sure that the HESA is not turned on. step 2: Pass the AC cord through the waterproof ring. step 3: Split grid connector. step 4: Insert the conductor into a suitable ferrule acc. to DIN 46228-4 and crimp the terminals step 5:...
  • Page 32 If the L line was connected to PE terminal, the HESA will not function properly. • Please ensure that the type of the conductors matches the signs of the terminals on the socket element. Set the parts on the cable, insert the terminal holes in sequence. Crimp the wire with a step 6:...
  • Page 33: Connecting The Ac Connectors

    6.3.3 Connecting the AC connectors Insert the AC connector into the AC connection jack and tighten when you hear the Step 1: “click” sound. click Complete the installation. 6.4 DC connection 6.4.1 Requirements for the DC connection Requirements for the PV modules per input: •...
  • Page 34: Assembling The Dc Connectors

    • The maximum input current per PV module must be maintained and must not exceed the through fault current of the DC connectors. • The connection cables to the inverter must be equipped with the connectors included in the scope of delivery. •...
  • Page 35 Procedure: Step 1:Refer to the step 1 of 6.3.1 AC cable connection. Pass the DC cord through the waterproof ring. Step 2: Strip 12 mm off the cable insulation. Step 3: 4-6 mm² Φ5-8 mm Crimp the contacts with the corresponding cables. Crimping tool:PV-CZM-61100. Step4:...
  • Page 36: Connecting The Pv Array

    6.4.3 Connecting the PV module NOTICE The HESA can be destroyed by overvoltage. If the voltage of the PV module exceeds the maximum DC input voltage of the HESA, it can be destroyed due to overvoltage. All warranty claims become void. •...
  • Page 37 Ensure that the open-circuit voltage of the PV strings does not exceed the maximum DC step3: input voltage of the HESA. Connect the assembled DC connectors to the HESA until they audibly snap into place. step4: Complete the installation. UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 38: Communication Equipment Connection

    6.5 Communication equipment connection 6.5.1 Communication ports The communication is divided into four ports, each of which has different functions and can not be connected to the wrong port. The port distribution is as follows: CAN-1 CAN-2 RS485-1 RS485-2 Object Description USB port is used for formal updating.
  • Page 39: Communication Cable Connection

    6.5.2 Communication cable connection A standard straight network cable of category 5E or higher is required for connection to the RJ45 socket. step1: Pass the network cable through the waterproof ring. Crimp the wiring terminal. step2: Remove the communication cover. UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 40 step3: Route the communication cable through the communication cover . Φ4-8 mm Connect the communication cable crimped to the corresponding communication port. step4: step5: Tighten the cable gland nuts. Complete the installation. UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 41: Commissioning And Operating

    Commissioning and operating 7.1 Inspection before commissioning Check the following items before starting the HESA: • Ensure that the machine’s exposed metal surface has a ground connection. • Check that the DC voltage of the PV module does not exceed the permitted limits. The open-circuit voltage of the PV strings should not exceed 63V.
  • Page 42: Checking The Operating Status

    Set initial protection parameters via the Solplanet App. For details, please refer to “8.4 Step 2: Create a plant”. Step 3: Switch on the AC circuit breaker. If the irradiation and grid conditions meet require- ments, the HESA will operate normally.
  • Page 43: Configure The Parameter On The Screen

    7.4 Configure the parameter on the screen The display allows accessing the configuration of the basic parameters. Press the “HOME” key over 2 second, the parameter setting is shown on the screen. Short Press “UN” or “DOWN” key to choose the parameter, and then short press “HOME” to enter the next level or confirm the setting.
  • Page 44 Language Language Grid Code: VDE4105 English Work Mode: Simple Rated Power: 600W German Language: English UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 45: Solplanet App

    Create an account If you do not have an account, you need to register a new account first. Procedure: Open Solplanet App to enter the login screen, and tap “Do not have an account” to Step 1: enter the next screen.
  • Page 46 The end user and the business user have the different permissions for setting parameters. The end user only can set the parameter during commissioning. The business user has more permissions, but they need submit more identity authentication documents. Enter the right mobile phone number (Via SMS) or E-mail address (Via mail). And tap Step 3:...
  • Page 47: Create A Plant

    Step 4 Step 5 Create a plant Open Solplanet App to enter the login screen, enter the account name and password, Step 1: and tap “Log in” to enter the next screen. Tap the symbol “+” to enter the next screen, and tap “Create or modify a plant”, then Step 2:...
  • Page 48 The grid code should be chosen at this step. And the parameters also should be set if the grid company has the different requirements. 7: The Energy Management shall be set here. Tap “Energy storage settings” to the next Step page, then tap “Battery settings”...
  • Page 49 Step 1 Step 2 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 50 Step 3 Step 4 Step 5 Step 6 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 51 Step 7 Step 8 Step 9 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 52 Step 10 Step 11 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 53 Step 12 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 54: Setting Parameters

    Setting parameters 8.5.1 Inverter configuration The Solplanet’s products comply with local grid code when leaving the factory. But you still should check the grid code and the parameters according to the requirements of the installation site. Once configuration of the product is completed, the product will start operating automatically.
  • Page 55: Grid Code Settings

    Configure the parameters of the P(U) curve. Configure the Active power parameters of the P(f) curve. Configure the parameters of ➃ settings the active power limited. Configure the parameters of the active power increasing and decreasing speed. Choose the reactive power control mode. Configure the Reactive parameters of the Q (U) curve.
  • Page 56: Active Power Reduction At Overfrequency P(F)

    AS/NZS4777.2:2015 EN50549-1 AU AS/NZS4777.2:2020 A AU AS/NZS4777.2:2020 B AU AS/NZS4777.2:2020 C NZ AS/NZS4777.2:2020 Austria TOR Erzeuger Typ A V1.1 Belgium C10/11:2019 Brazil BR PORTARIA No. 140 BR NBR 16149:2013 Step 1 Step 2 8.5.3 Active power reduction at overfrequency P(f) There are four modes (Please refer to the following table) can be chosen for this function and...
  • Page 57 Step 1 Step 2 ➄ ➀ ➁ ➅ ➂ ➃ ➆ ➇ ➈ ➈ ➈ Step 3 Step 4 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 58 Active power can increase at a Active power can increase at a specific gradient once the specific gradient once the voltage has returned to f voltage has returned to f reset reset ∆P ∆P f[Hz] f[Hz] stop stop reset reset Act.
  • Page 59: Active Power Reduction At Overvoltage P(U)

    The threshold frequency for deactivating the active power Deactivation ➅ response to overfrequency or disconnecting the inverter threshold f stop from the grid. The threshold frequency for deactivating the active Reset frequency power response to overfrequency after the frequency ➆ reset reducing.
  • Page 60 Step 1 Step 2 ➅ ➀ ➁ ➆ ➂ ➃ ➇ ➄ ➈ ➈ ➈ ➈ Step 3 Step 4 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 61 Active power can increase at a Active power can increase at a specific gradient once the specific gradient once the voltage has returned to U voltage has returned to U reset reset ∆P ∆P U[v] U[v] stop reset start stop reset start Act.
  • Page 62 Table description Parameter Description Droop is defined as the active power as a percentage of The active power will continuously move up and down Act. Power as a the voltage characteristic curve in the voltage range of ➀ percentage of Ustart to U stop , Linear...
  • Page 63: Cosφ(P) Curve Configuration

    The threshold voltage for deactivating the active power Stop voltage response to overvoltage or disconnecting the inverter ➆ stop from the grid. The threshold voltage for deactivating the active power response to overvoltage after the voltage reducing. Reset voltage ➇ Reset voltage does not work in the mode “Act.
  • Page 64 Step 1 Step 2 ➀ ➁ ➂ ➃ ➄ Step 3 Step 4 UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 65 Cosφ ,Cosφ ,Cosφ ,Cosφ ,Cosφ Cosφ Cosφ(P) Curve Table description Parameter Description The active power as a percentage of P P/Pn ➀ The displacement factor that is cosine of the phase angle between the fundamental ➁ Cosφ components of the line to neutral point voltage and the respective current.
  • Page 66: Q(U) Curve Configuration

    8.5.6 Q(U) curve configuration The voltage related control mode Q(U) controls the reactive power output as a function of the voltage. There are four coordinate points that can be configured. The coordinate points are the voltage as a percentage of Un and the reactive power as a percentage of P Procedure: Tap “Reactive power settings”...
  • Page 67 ➀ ➁ ➂ ➃ ➄ Step 3 Step 4 Q(U)Curve UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 68 Table description Parameter Description ➀ The voltage as a percentage of U The reactive power as a percentage of Pn. ➁ ➂ Phase Choose the over-excited or under-excited. The lock-in active power value that enables the Activating power automatic reactive power delivery mode. ➃...
  • Page 69: Decommissioning The Product

    Decommissioning the product 9.1 Disconnecting the inverter from voltage sources ! DANGER Danger to life due to electric shock when touching exposed AC conductors if the AC connectors are damaged or loose! The AC connectors can break or become damaged, become free of the AC cables, or no longer be connected correctly if the AC connectors are released and disconnected incorrect- ly.
  • Page 70 Use a current clamp meter to ensure that no current is present in the DC cables. Step 5: Release and remove the DC connectors. To do so, insert a flat-blade screwdriveror an Step 6: angled screwdriver (blade width: 3.5 mm) into one of the side slots and pull the DC connectors out.
  • Page 71: Technical Data

    Technical data 10.1 ASW 0400-1000/1250A-S ASW 0600/ ASW 0800/ ASW 0400/ ASW1000/ Type 1250A-S 1250A-S 1250A-S 1250A-S DC Input Maximum power of PV 800 Wp 1600 Wp 1600 Wp 1600 Wp array Maximum input voltage 50 V MPP voltage range 16-50 V MPP voltage range at 30-50 V...
  • Page 72 ASW 0400/ ASW1000/ ASW 0600/ ASW 0800/ Type 1250A-S 1250A-S 1250A-S 1250A-S AC Input and Output Rated output power 400 W 600 W 800 W 1000 W at 230 V Rated apparent power 400 VA 600 VA 800 VA 1000 VA at cosφ...
  • Page 73 ASW 0400/ ASW 0600/ ASW1000/ ASW 0800/ Type 1250A-S 1250A-S 1250A-S 1250A-S Short circuit current continuous [ms] (max 1.8 A 2.6 A 3.5 A 4.4 A output fault current) Recommended rated current of AC circuit 16 A breaker Total harmonic distortion of the output current with total harmonic distortion of...
  • Page 74 ASW 0400/ ASW1000/ ASW 0600/ ASW 0800/ Type 1250A-S 1250A-S 1250A-S 1250A-S Max discharging current 18 A Rated charging current 13.5 A Rated discharging current 13.5 A Battery type LiFePO4 Backup Data Rated apparent power 1000 W at 230 V Max.
  • Page 75: Asw 0400-1000/2500A-S

    10.2 ASW 0400-1000/2500A-S ASW 0600/ ASW 0800/ ASW 0400/ ASW1000/ Type 2500A-S 2500A-S 2500A-S 2500A-S DC Input Maximum power of PV 800 Wp 1600 Wp 1600 Wp 1600 Wp array Maximum input voltage 50 V MPP voltage range 16-50 V MPP voltage range at 30-50 V Pnom...
  • Page 76 ASW 0400/ ASW 0600/ ASW1000/ ASW 0800/ Type 2500A-S 2500A-S 2500A-S 2500A-S AC Input and Output Rated output power 400 W 600 W 800 W 1000 W at 230 V Rated apparent power 400 VA 600 VA 800 VA 1000 VA at cosφ...
  • Page 77 ASW 0400/ ASW 0600/ ASW1000/ ASW 0800/ Type 2500A-S 2500A-S 2500A-S 2500A-S Short circuit current continuous [ms] (max 1.8 A 2.6 A 3.5 A 4.4 A output fault current) Recommended rated current of AC circuit 16 A breaker Total harmonic distortion of the output current with total harmonic distortion of...
  • Page 78 ASW 0400/ ASW 0600/ ASW1000/ ASW 0800/ Type 2500A-S 2500A-S 2500A-S 2500A-S Max discharging current 18 A Rated charging current 13.5 A Rated discharging current 13.5 A Battery type LiFePO4 Backup Data Rated apparent power 1000 W at 230 V Max.
  • Page 79: General Data

    10.3 General data General data ASW 0400-1000/1250A-S ASW 0400-1000/2500A-S Width × height × depth 600 mm × 385 mm ×282 mm 24 kg 36 kg Weight Isolated Topology Operating temperature -15°C … +45°C range Recommended operating 0°C … +45°C temperature range Allowable relative humidity range (non-condensing) Degree of protection for...
  • Page 80: Protective Device

    Export active power Via connecting Smart meter output Earth Fault Alarm ● Interfaces LCD & App WIFI Stick Communication WLAN 802.11 b/g/n Radio technology 2.4 GHz Radio spectrum Maximum transmission 100 mW power 10.4 Protective device ASW 0400-1000/1250A-S Protective devices ASW 0400-1000/2500A-S DC reverse polarity Integrated...
  • Page 81: Troubleshooting

    Troubleshooting When the PV system does not operate normally, we recommend the following solutions for quick troubleshooting. If an error or warning occurs, there will have “Event Messages" display in the LCD screen and monitor tools. The corresponding corrective measures are as follows: Error code Message Corrective measures...
  • Page 82 • Check the type of safety code on the display screen and confirm whether it is consistent with the local power grid. • Shut down the device in the APP first, unplug the PV terminal and disconnect the AC connec- Fac Failure:- tion, manually close the battery button (5s long Fac Out of...
  • Page 83 • Check the type of safety code on the display screen and confirm whether it is consistent with the local power grid. • Shut down the device in the APP first, unplug the PV terminal and disconnect the AC connec- Over tion, manually close the battery button (5s long temperature...
  • Page 84 • Check whether the positive and negative polari- ty of the input terminals of the PV 3 is reversed. PV3 string • If the problem cannot be solved, please contact reverse the service hotline 400-801-9996 or the public connection account of the Ashvi Service Center for online fault consultation.
  • Page 85: Maintenance

    Maintenance Cleaning air inlet and outlet CAUTION Hot enclosure or heat sink may cause personal injury! When the inverter is working, the temperature of the enclosure or heat sink will be higher than 70℃, and the contact may cause burns. •...
  • Page 86: Recycling And Disposal

    AISWEI New Energy Technology (Yangzhong) Co., Ltd. confirms herewith that the inverters described in this manual are in compliance with the fundamental requirements and other relevant provisions of the above mentioned directives. The entire EU Declaration of Conformity can be found at www.solplanet.net. UM0045_ASW0400/1250A-1000/2500A-S_EN_V01_0723...
  • Page 87: Service And Warranty

    When the customer needs warranty service during the warranty period, the customer must provide a copy of the invoice, factory warranty card, and ensure the electrical label of the machine is legible. If these conditions are not met, Solplanet has the right to refuse to provide with the relevant warranty service.
  • Page 88: Contact

    Contact EMEA Service email: service.EMEA@solplanet.net APAC Service email: service.APAC@solplanet.net LATAM Service email: service.LATAM@solplanet.net AISWEI Pty Ltd. Hotline: +61 390 988 674 Add.: Level 40, 140 William Street, Melbourne VIC 3000, Australia AISWEI B.V. Hotline: +31 208 004 844 (Netherlands) +48 134 926 109 (Poland) Add.: Barbara Strozzilaan 101,5e etage,kantoornummer 5.12,1083HN Amsterdam,the Netherlands...
  • Page 89 AISWEI New Energy Technology (Yangzhong) Co., Ltd.

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