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T-Mobile SDA User Manual

T-mobile sda: user guide
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  • Page 1 TM1316...
  • Page 2 G E T M O R E F R O M L I F E ® Welcome Guide...
  • Page 3 T-Mobile provides the best value in wireless by offering more minutes, more features, and more service at the best price. T-Mobile helps you get more from life ®...
  • Page 5 For more information, call 1-800-937-8997 Or write: T-Mobile Customer Care PO Box 37380 Albuquerque, New Mexico 87176-7380 Our fax number is 1-505-998-3775 www.t-mobile.com ©2006 T-Mobile is a federally registered trademark of Deutsche Telekom AG. All rights reserved. Section 1, page 1...

  • Page 6: Getting Help

    GSM/GPRS coverage information, voicemail, and feature addition. Just dial 1-800-937-8997 or 611 on your device. T-Mobile HotSpot (Wi-Fi) Questions To get support for your T-Mobile HotSpot service and general Wi-Fi needs, please contact our T-Mobile HotSpot Customer Care team directly at 1-877-822-SPOT.

  • Page 7: Table Of Contents

    E-mail ... 8 Messaging ... 9 Data ... 10 International Service ... 10 Introducing Your T-Mobile Subscriber Identity Module (SIM) Card ... 11 Introducing Your Personal Identification Number (PIN) ... 11 Activating Service ... 11 Setting Up: Setting Up Your Device ... 13 Inserting SIM Card and Battery ...
  • Page 8 Using T-Mobile My E-mail ... 23 Adding an e-mail account ... 23 Using Pocket MSN Hotmail ... 24 Synchronizing with Computer Using USB Cable ... 25 Install Microsoft® Outlook and Microsoft® ActiveSync ... 25 Connect device to computer ... 26...

  • Page 9: Welcome To T-Mobile

    Welcome to T-Mobile With your new T-Mobile Smartphone Digital Assistant (T-Mobile SDA™) and T-Mobile’s service package, you get the freedom of reliable voice and broadband connectivity in many locations nationwide. We know you are eager to activate your service, but please take a few minutes first to read this guide.

  • Page 10: Specifications

    3.4 oz 4.5 x 1.8 x .69 inches Camera Built-in 1.3 Mega Pixel Applications Comm Manager Microsoft T-Mobile Instant Messaging (AIM Messaging Microsoft Camera & Video Recorder Internet Explorer Mobile Windows Media Pocket MSN (MSN Messenger, MSN Hotmail, and MSN Mobile)

  • Page 11: Voice / Phone

    These features may include charges for multiple calls. Calls made in any T-Mobile coverage area, including 911 calls, may not always be completed due to factors such as weather conditions, terrain, foliage, building structures, and equipment limitations.

  • Page 12: E-Mail

    , Microsoft Exchange, Lotus Notes ® ® including any POP3 or IMAP4 e-mail server. See the Using T-Mobile My E-mail section in this guide for more information. Pocket MSN Pocket MSN delivers the features of MSN your device. With Pocket MSN you can: Send and receive e-mails from your free Hotmail account ■...

  • Page 13: Messaging

    Messages may be sent to and from mobile devices that support text messaging. You may be charged for using text messaging depending on your rate plan. Visit www.t-mobile.com or a T-Mobile store for domestic and international text messaging rates. See the Text Messaging section in this guide for more information on how to send text messages.

  • Page 14: Data

    NOTE: Additional fees may apply. Countries that support international wireless Internet roaming may not be the same as countries that support international voice roaming. Please refer to www.t-mobile. com/international/ for information on world-class Internet service. Section 1, page 10...

  • Page 15: Introducing Your T-Mobile Subscriber Identity Module (Sim) Card

    If your service has not been activated, then follow the steps in this section to activate. The T-Mobile Activations representative will set up your service and assign your mobile number. It takes about 20 minutes to activate voice service and may take up to 24 hours to activate data service.
  • Page 16 ID. Social Security number, current driver’s license number, and date of birth for ■ credit-check purposes Model number of your device (T-Mobile SDA) ■ SIM serial number (on the back of the SIM card) ■...

  • Page 17: Setting Up Your Device

    Inserting SIM Card and Battery If you have purchased your device from an authorized T-Mobile retailer, the SIM card may already be in your device. To insert SIM and battery: 1. Press down on the back cover and slide it open. Remove the battery by lifting it up.
  • Page 18 4. Lower the tray and press down gently to lock it. 5. Place the battery so that the gold contacts on the top of the battery align with the contacts in the battery compartment. Press the battery down and slide the back cover closed.

  • Page 19: Charging Battery

    Use USB Cable 1. Insert the USB plug into a USB port on your computer. 2. Insert the other end of the USB cable into the sync connector port on the bottom of the device. NOTE: If the battery power is completely drained, then you must charge using the AC adapter. Use AC Adapter 1.

  • Page 20: Using Phone Features

    After you have activated service with T-Mobile, you can start using the phone features on your device. Making a Call 1. At Home screen, type the contact’s phone number. 2. Press the green Send To end the call, press the red End Adding New Contact 1.

  • Page 21: Making A Call From Call History List

    Resume. Calling Voicemail If you are not available to answer incoming calls, T-Mobile’s voicemail system offers your caller the option to record a voice message that you can play back at your convenience or to send a numeric page to your device. Your device has been programmed to forward calls to your voicemail when your line is busy or when you are not available.

  • Page 22: Answering And Ending A Call

    When you receive a call, a message displays giving you the option to either answer or ignore the incoming call. To answer a call, select Answer or press the green Send ■ To reject the call, select Ignore. This sends the caller to voicemail. ■...

  • Page 23: Accessing The Internet

    Your device supports GPRS / EDGE and Wi-Fi to give you high-speed wireless voice and data connectivity at home, at work, and on the go. To access the Internet on your device, you must add T-Mobile Internet and/or T- Mobile HotSpot service to your account (additional charges apply). Inform your T-Mobile Activations representative that you want to add T-Mobile Internet and/or T-Mobile HotSpot when activating service with T-Mobile (1-800-937-8997).
  • Page 24 After you have added T-Mobile HotSpot to your account, you can access the Internet over the T-Mobile Wi-Fi network. First, you turn on Wi-Fi on your device and then access the Internet. To turn on Wi-Fi and access the Internet: 1.
  • Page 25 If you do not have a T-Mobile HotSpot account, scroll to and select Sign Up For HotSpot service. You will be taken to a screen where you can add T-Mobile HotSpot to your account using your device. If you select Do not ask me again (disable), you are...

  • Page 26: Other Wi-Fi Networks

    Ok. Your device connects to T-Mobile HotSpot and informs you if connection is successful. 7. Select Hide. 8. Select Exit at the Comm Manager screen and press the red End key to go to the Home screen.

  • Page 27: Using E-Mail

    ■ (if server is set up for wireless synchronization) Using T-Mobile My E-mail T-Mobile My E-mail service provides you unlimited access to your work and personal e-mail from any T-Mobile device. Instantly access your e-mail from AOL Yahoo! Mail Plus, EarthLink™, Comcast ®...

  • Page 28: Using Pocket Msn Hotmail

    Start > Messaging, and you are ready to send and receive e-mail messages. NOTE: If you turn off the Alerts feature at www.my.t-Mobile.com, then you will not receive automatic e-mail updates and My E-mail alerts on your device. If you would like to access My E-mail on your computer, then you will need to register for an account on www.my.t-Mobile.

  • Page 29: Synchronizing With Computer Using Usb Cable

    You can synchronize e-mail, calendar, and contacts directly with your computer by connecting the device to the computer using the USB cable. Before you can synchronize using the USB cable, you must first install Microsoft ActiveSync and Microsoft computer. ActiveSync is a synchronization program that allows you to: Synchronize your e-mail, calendar, tasks, contacts, notes, and Internet ■...

  • Page 30: Connect Device To Computer

    1. Plug the USB cable into the sync connector port on the bottom of your device. 2. Plug the other end into a USB port on your computer. 3. Follow the ActiveSync instructions on your computer to establish a connection between your device and your computer. Synchronizing Wirelessly with Microsoft To synchronize data wirelessly (without connecting your device to your computer), you must have Microsoft...

  • Page 31: Text Messaging

    Text messaging allows you to send, receive, and reply to short text messages using your device. Messages may be sent to and from messaging T-Mobile phones and any e-mail address. Accessing Text Entry Screen You can open the text entry screen via two ways: At Home Screen, select Start >...

  • Page 32: Reading Text Message

    When you receive a new text message, you will see an alert. To open the message, select Message at Home screen. To open the message via the Start menu: 1. At Home screen, select Start. 2. Select Messaging. 3. Select Text Messages to view. Replying to Text Message 1.

  • Page 33: Instant Messaging

    Your device comes with AOL name and password work just as they would on any computer connected to the Internet. Using Pocket MSN ® Sign in to MSN 1. At Home screen, select Start. 2. Scroll to and select Pocket MSN 3.

  • Page 34: Aol ® Instant Messenger

    Send message to a listed contact 1. At contact list, scroll to the contact. 2. Select Menu. 3. Scroll to and select Send Message. 4. Type your message. 5. Select Send. Block messages 1. At contact list, scroll to the contact. 2.
  • Page 35 1. At Buddy List , scroll to the buddy. ® 2. Select Menu. 3. Scroll to and select Delete Buddy. 4. Select Yes. Send message to a listed buddy 1. At Buddy List , scroll to the buddy. ® 2. Select Menu. 3.

  • Page 36: Icq

    Sign on to ICQ ® 1. At Home screen, select Start. 2. Scroll to and select Instant Messaging 3. Scroll to and select 4. Type your ICQ number and password. Passwords are case-sensitive. ® 5. Select Connect. To disconnect, select Menu > Disconnect. Add a contact 1.

  • Page 37: Yahoo! ® Messenger

    1. At contact list, select Menu. 2. Scroll to and select Send message to. 3. Type the contact’s ICQ number and select OK. 4. Type your message. 5. Select Menu. 6. Select Send message. Block messages 1. At contact list, scroll to the contact. 2.
  • Page 38 1. At contact list, scroll to a contact category. 2. Select Menu. 3. Scroll to and select Add Contact. 4. Type the contact’s Yahoo! ID. 5. Select Add. Delete a contact 1. At contact list, scroll to the contact. 2. Select Menu. 3.

  • Page 39: Using The Camera And Video Recorder

    Using the Camera Take a picture Pictures are automatically saved to Start > Pictures and Videos. 1. Press the Camera 2. Frame the subject. To zoom in or out, press the Navigation 3. Select Capture. To take another picture, press the Camera ■...

  • Page 40: Send An Existing Picture Or Video

    To send a picture or video that you have previously saved to the device: 1. At Home screen, select Start. 2. Scroll to and select Pictures & Videos. 3. Scroll to the picture and select Menu. 4. Select Send. 5. Scroll to and select MMS. 6.

  • Page 41: Record And Send

    7. Select Capture again to stop recording. Record and send You can send videos right after recording them (80K file size limit). To send: 1. Press the Camera 2. Select Menu. 3. Select Capture Mode. 4. Scroll to and select Video Messaging. 5.

  • Page 42: Receiving A Picture Message

    Your device displays when you receive a new Picture Message. View a picture message 1. At Home screen, scroll to and select MMS (1) or select Start > Messaging > MMS. 2. Scroll to and select the message to view. Save a picture or video included in a message 1.

  • Page 43: Using Bluetooth

    Your device comes with Bluetooth connections and provides fast, reliable, wireless communication. With Bluetooth powered on, you can send information or perform the following tasks wirelessly between two Bluetooth devices, within a range of approximately 10 meters (30 feet): Exchange contacts, calendar, and tasks items ■...

  • Page 44: Pairing Bluetooth ® Devices

    Pairing Bluetooth Devices ® Before pairing, make sure that Bluetooth devices are turned on, discoverable, and within close range. To pair: 1. At Home screen select Start. 2. Scroll to and select Settings. 3. Scroll to and select Connections. 4. Scroll to and select Bluetooth. 5.

  • Page 45: Tips

    Customizing Your Device Customize Home screen The Home screen is the main screen for accessing device features. You can personalize the background image and color scheme, or change the layout settings to display only the date and time. To customize: 1.

  • Page 46: Backing Up Data

    Backing Up Data You can back up data if you have Microsoft computer. The CD that is included with your device has the ActiveSync software. Before backing up, you must first install ActiveSync on your computer. Install Microsoft ActiveSync ® 1.

  • Page 47: Additional Information

    Text/instant messages may be limited in character length; picture/video messages/ attachments may be limited in fi le size. T-Mobile is not liable for (a) the content of any text/instant/ picture/video messages or attachments or (b) any failures, delays or errors in the transmission of any T-Mobile-generated alerts or other notifi...
  • Page 48 Section 1, page 44...
  • Page 49 Section 1, page 45...
  • Page 50 THE SERVICE OR YOUR UNIT. See Sec. 2 regarding your acceptance of these T&C’s and Sec. 6 for our Handset Return and Cancellation policy. This is your agreement with T-Mobile USA, Inc and its affiliates (together “T-Mobile,” “we” or “us”) for: (a) communication and related services (“Service”), (b) the purchase or use of smart cards or radio or any...
  • Page 51 offerings or Other Services, or to waive or modify any terms or provisions of the Agreement. 2. Acceptance of Agreement. You must activate Service within 30 days after purchase of your Unit (unless returned as provided in Sec. 6). If you don’t activate within 30 days, you cannot return your Unit for a refund, you are deemed to accept the Agreement, and you agree to pay monthly Service charges according to your rate plan.
  • Page 52 not apply beyond your dealings with us) or summary judgment under applicable law. AAA has a fee schedule for arbitrations. You will pay your share of the arbitrator’s fees except: (a) for claims less than $25, we will pay all arbitrator’s fees and (b) for claims between $25 and $1000, you will pay $25 for the arbitrator’s fee.
  • Page 53 modify a material term of our Agreement with you and the modification would be materially adverse to you, we will notify you of the increase or modification (as provided in Sec. 22) and you can cancel the affected Service without paying the cancellation or other fee (which is your only remedy) by following the cancellation instructions in the notice.
  • Page 54 (defined below) you: (a) contact us to cancel Service and (b) return to the place of purchase, with proof of purchase, any Unit purchased from us or our authorized dealer in connection with your activation of Service. The “Return Period” is 14 calendar days from Service activation, or 30 calendar days from the Unit’s purchase date if the Unit has not been activated.
  • Page 55 discretion. We may suspend Service without notice if you exceed any credit limit. Service may not be transferred to another market except at our discretion, and we may charge transfer fees and limit the markets available for transfers. We are not liable for any Service limits, failures or outages, including without limitation, the failure of 9-1-1 emergency, priority access or secure service calls to be connected or completed, or the failure to accurately locate any 9-1-1 call (see Sec.
  • Page 56 You may buy equipment from us, or from someone else, but it must be GSM/GPRS equipment that is compatible with our systems and Service and there is no guarantee that all T-Mobile features will function with that equipment.
  • Page 57 be immediately due and payable. If you are in default, we may cancel Service and terminate the Agreement and any other agreements between us and you and the services provided under those agreements without prior notice. If we renew Service to you after discontinuing Service, you may be subject to a credit check and agree to pay reactivation charges or applicable deposits.
  • Page 58 you contact us to request that money. We will hold such money for you for 1 year (without accruing interest for your benefit), but you forfeit to us any portion of the money left after 1 year. You also forfeit any money that the U.S.
  • Page 59 Please contact Customer Care at www. t-mobile.com, (800) 937-8997 or 611 from your Unit so that we can review your account. If you accept a credit to resolve an issue, you agree the issue is fully resolved. We may require you to describe the dispute in writing.
  • Page 60 satisfaction. We may charge you a returned check fee of up to $20 or such amount as may be permitted by law for any check returned for insufficient funds and/or we may stop accepting check payments from you. 14. Taxes and Fees. We invoice you for taxes, fees and other charges (e.g.
  • Page 61 ONLY AND NOT AS WARRANTIES BY US OF ANY KIND. WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DEALERS, SUPPLIERS, PARENTS, SUBSIDIARIES OR AFFILIATES (“T-MOBILE AFFILIATES”) DO NOT WARRANT THAT THE INFORMATION, SOFTWARE, PRODUCTS, PROCESSES, AND/OR SERVICES AVAILABLE THROUGH THE SERVICE OR UNIT WILL BE UNINTERRUPTED, ACCURATE, COMPLETE, USEFUL, FUNCTIONAL, OR ERROR OR BUG FREE.
  • Page 62 1-1 location services, priority access or secured call service. EVEN IF T-MOBILE HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, T-MOBILE AND THE T-MOBILE AFFILIATES WILL NOT BE LIABLE TO YOU OR ANY OF YOUR EMPLOYEES, AGENTS, CUSTOMERS OR ANY...
  • Page 63 LIMITATION OF MONEY DAMAGES. 18. Indemnification. You agree to defend, indemnify and hold us, any roaming or network partner, and any T-Mobile Affiliates harmless from and against any and all claims, demands, actions, liabilities, costs or damages arising out of your use of the Service, a Unit or Other Services or your breach of the Agreement.
  • Page 64 The way third parties handle and use your personal identification and information related to the use of their services is governed by their policies and T-Mobile is not responsible for their policies, or their compliance with them.
  • Page 65 the Agreement, and without notice to you. We are then released from all liability. You may not assign the Agreement without our prior written consent. Subject to these restrictions, the Agreement will bind the heirs, successors, subcontractors, and assigns of the respective parties, who will receive its benefits.
  • Page 66 3, 16 or 17, then (a) that term or provision shall be construed, as nearly as possible, to reflect the intentions of the parties with the other terms or provisions remaining in full force and effect, (b) the T&C’s will not fail their essential purpose and (c) the balance of the T&C’s remain unaffected and in full force and effect, unless our obligations are materially impaired, in which event we have the right to terminate the Agreement.
  • Page 67 Handset Return and Cancellation Policy in Sec. 6. Taking Your Number with You. You may contact another provider to request a transfer of your T-Mobile number if you have an In Service (defined below) T-Mobile account, are the billing responsible party and pay any applicable fee.
  • Page 68 2. Las Partes Que Pueden Hacer Válida La Garantía. Esta garantía limitada se extiende solamente al individuo o entidad registrada como el Cliente inicial en la cuenta de servicio telefónico móvil T-Mobile asociada con la Unidad (la “Cuenta de Servicio”). Esta garantía limitada no es asignable o transferible a compradores o usuarios subsecuentes.
  • Page 69 Unidad y si dicho reemplazo o reparación no cuenta con cobertura de la garantía limitada, el Cliente debe enviar la Unidad en cuestión con el pago y asegurada vía Servicio Postal U.S. a: T-Mobile Repair Center, 1674 Lake Drive West, Chanhassen, MN 55317. El Cliente debe incluir la dirección de devolución, número telefónico durante el día,...
  • Page 70 defectuosa cuenta con cobertura bajo esta garantía limitada, y el Cliente debe seguir las instrucciones incluidas con la Unidad de reemplazo, incluyendo las instrucciones de reemplazo de la Tarjeta Inteligente. De lo contrario, cualquier parte o Unidad enviada al Garante que no cuente con cobertura bajo esta garantía limitada será...
  • Page 71 12. Preguntas sobre Garantías. Preguntas sobre Garantías. Las preguntas relacionadas con esta garantía limitada o la garantía del fabricante pueden dirigiese a: T-Mobile, Atención Relaciones con el Cliente, PO Box 37380, Albuquerque, NM 87176-7380. Section 1, page 67...

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