Home Plus SoftPlus SP-5800SXT Series Owner's Manual & Installation Manual

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OWNER'S MANUAL & INSTALLATION GUIDE
SoftPlus™ Series High Efficiency Water Softeners
APPLICABLE MODELS: SP-5800SXT Series
PLEASE READ THIS MANUAL CAREFULLY BEFORE
ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR
SYSTEM, VOID YOUR WARRANTY, AND RESULT IN
PROPERTY DAMAGE.

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Summary of Contents for Home Plus SoftPlus SP-5800SXT Series

  • Page 1 OWNER’S MANUAL & INSTALLATION GUIDE SoftPlus™ Series High Efficiency Water Softeners APPLICABLE MODELS: SP-5800SXT Series PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR SYSTEM, VOID YOUR WARRANTY, AND RESULT IN PROPERTY DAMAGE.
  • Page 2 Congratulations on the purchase of your SoftPlus™ Series high-efficiency water softener. You have purchased one of the finest water softeners on the market today. This manual is designed to provide owners, installers, and service technicians with detailed information about the installation, start-up, and operation of your new water treatment system. The brain of your SoftPlus™...
  • Page 3: Table Of Contents

    Table of Contents: GENERAL WARNINGS ……………………………………………………………………………………………...….. …….. OPERATING CONDITIONS …………………………………………………………………………………………….…... INSTALLATION ………………………………………………………………………………………………………….…..…..….. Step 1 – Pre-Installation Inspection ……………………………………………………………..……… Step 2 – Selecting an Installation Location ………………………………………………..…..Step 3 – Prepare Treatment Tank ………………………………………………………………..……… Step 4 – Turn off the Water & Electric Water Heaters ………………………………….… Step 5 –...
  • Page 4: General Warnings

    GENERAL WARNINGS Do not allow children or pets to play on or around the water filter. Do not install or store this filter system where it will be exposed to freezing temperatures. Do not tamper with controls. Do not repair, replace, or attempt to service any part of the system unless specifically instructed to in this manual and you have the understanding, tools, and skills necessary to carry out the procedure.
  • Page 5: Operating Conditions

    OPERATING CONDITIONS The following chart provides guidance on the conditions required for successful operation of your SoftPlus™ system. USE OF THIS EQUIPMENT OUTSIDE OF THESE OPERATING CONDITIONS MAY ADVERSELY AFFECT THE PERFORMANCE OF YOUR SYSTEM, RESULT IN SYSTEM DAMAGE INCLUDING WATER LEAKS AND CORRESPONDING PROPERTY DAMAGE, AND MAY VOID YOUR WARRANTY.
  • Page 6 SoftPlus™ 5800SXT Series Water Softener, Specifications Flow Rates & Backwash Requirements: Model 8-44 9-48 10-54 12-52 13-54 14-65 Capacity at Salt 24,750 33,000 49,500 66,000 82,500 99,000 Dose of 15 pounds grains grains grains grains grains Grains / Cubic Foot: Capacity at Salt 20,250 27,000...
  • Page 7: Installation

    INSTALLATION WE RECOMMEND THAT YOU READ THIS ENTIRE MANUAL BEFORE STARTING THE ACTUAL INSTALLATION. WHILE WE STRONGLY RECOMMEND THAT A LICENSED PLUMBER PERFORM ALL INSTALLATION WORK, A MECHANICALLY-INCLINED HOMEOWNER WITH SUITABLE PLUMBING KNOWLEDGE CAN INSTALL THIS SYSTEM. IN ALL CASES, IT IS CRITICAL THAT THE INSTALLATION BE DONE IN ACCORDANCE WITH THESE INSTRUCTIONS AND ALL APPLICABLE PLUMBING AND ELECTRICAL CODES.
  • Page 8: Step 2 - Selecting An Installation Location

    Step 2. – Selecting an Installation Location While exterior installation in warm climate areas is possible, we strongly recommend interior installation only. The system cannot be allowed to freeze or severe system damage could occur. The system should not be exposed to rain and it should not be installed in direct sunlight, as long-term exposure to UV light could damage components of the system.
  • Page 9 IF YOU HAVE OTHER WATER TREATMENT EQUIPMENT, YOU SHOULD DISCUSS THE ORDER OF YOUR TREATMENT EQUIPMENT WITH YOUR DEALER PRIOR TO INSTALLATION. Select a location for installation of your water filter that is within close proximity to the main incoming water line of the home. The location should have a firm, level surface with enough space for the unit itself including the brine tank and sufficient space surrounding the unit to facilitate maintenance.
  • Page 10: Step 3 - Prepare Treatment Tank

    You will also need access to a standard, non-switched, grounded 120 volt (60 Hz) electrical outlet. An extension cord may be used to reach a suitable electrical outlet. If this option is used, ensure that the extension cord is UL/CSA certified and of an appropriate wire gauge for the application.
  • Page 11 For the following steps, we recommend that you wear a dust mask. Take the bag/box of gravel and, using a small scoop, add the gravel to the tank through the funnel to completely cover the lower distributor. Use all of the gravel. Be sure to provide some downward pressure on the riser tube while adding the gravel to ensure that the distributor does not shift out of its recess or rise up.
  • Page 12: Step 4 - Turn Off The Water & Electric Water Heaters

    Attach the upper screen to the underside of the control valve. Be sure to twist clockwise and lock it into place. Apply a small amount of lubricant to the top inch of the outside of the riser tube and to the tank o-ring seal. Note: Only use food-grade silicone lubricant.
  • Page 13: Step 5 - Prepare And Install Inlet And Outlet Plumbing Connection

    Step 5. – Prepare and Install Inlet and Outlet Plumbing Connections TEFLON® TAPE IS THE ONLY SEALANT TO BE USED ON THE 1” NPT CONNECTOR YOKE AND DRAIN FITTINGS. IF YOU WISH TO USE COPPER PIPING FOR YOUR INSTALLATION AND WILL BE SOLDERING THE JOINTS, DO NOT APPLY HEAT NEAR YOUR CONTROL VALVE, BYPASS ASSEMBLY, 1”...
  • Page 14 bypass valve and the 1”NPT connector yoke. The 2 piece bypass assembly is secured to the control valve using 2 stainless steel clips. Similarly, the bypass valve and the 1” NPT connector yoke, are connected to each other in the same manner (they are normally shipped to you pre-connected, but you can separate them to make plumbing easier if you want).
  • Page 15: Step 6 - Drain Line Installation

    Place the bypass in the “bypass” position as pictured: Step 6. – Drain Line Installation NOTE: NEVER CONNECT THE DRAIN LINE DIRECTLY INTO A DRAIN. ALLOW AN AIR-GAP OF A MINIMUM OF 1 INCH (CHECK LOCAL CODES) BETWEEN THE DRAIN LINE AND WASTE LINE TO PREVENT THE POSSIBILITY OF BACK-SIPHONING.
  • Page 16: Step 7 - Brine Tank Connections

    You will need to purchase suitable pipe or tubing for the drain line. The minimum drain line diameter is 1/2 inch (although 3/4 inch is generally preferred). Polyethylene tubing, PEX, PVC, CPVC, and copper pipe are all acceptable material choices for the drain line. If you are using flexible tubing, be sure that there are no “kinks”...
  • Page 17 1. Brine Tank Lid 2. Brine Valve 3. Safety Float 4. Air Check Valve 5. Salt Grid 6. Brine Overflow Elbow 7. Brine Tubing Locate the brass brine port on the right side of your Fleck 5800 control valve (when facing the front of the control valve).
  • Page 18 Remove the lid off the top of the brine tank. Look inside your brine tank and you will see a vertical white tube called the brine well. Remove the cap from the top of the brine well. Inside the brine well, you will find the brine valve with air check and safety float.
  • Page 19: Step 8 - Connect The Brine Tank Overflow To Drain

    Step 8 – Connect the Brine Tank Overflow to Drain Locate the plastic overflow elbow on the side of your brine tank. This is a safety overflow that will allow water to be safely carried to a drain in the event that the system attempts to overfill the brine tank AND the brine tank safety float fails.
  • Page 20 Plug the control valve into a standard, grounded 120 volt (60 Hz) electrical outlet. Be certain that the outlet is uninterrupted and not controlled by a switch. An extension cord may be used to reach a suitable electrical outlet. Ensure that the extension cord is UL/CSA certified and of an appropriate wire gauge for the application.
  • Page 21: Step 10 - Initial Start-Up And Leak Testing

    needs. You can alter the time of day that the regeneration process occurs if 12:30am is not ideal for you. If you have another automatic backwashing/regenerating water treatment system, make sure that they are not set to regenerate at the same time. We recommend that they backwash/regenerate at least 2 hours apart.
  • Page 22 CAREFULLY INSPECT YOUR PLUMBING CONNECTIONS AND CONTROL VALVE FOR LEAKS AND REPAIR ANY LEAKS FOUND BEFORE PROCEEDING. Press the EXTRA CYCLE button and hold it down for about 5 seconds to engage a full regeneration cycle. “BW” will appear on the parameter display and they system will start the BACKWASH cycle.
  • Page 23: Regeneration

    You can now add salt to your brine tank. The salt is not included with your softener but can be purchased from most major department stores, grocery stores, home stores, and hardware stores as needed. See “Salt” below. Open a nearby cold water tap (after the SoftPlus™ system) and let the water run for 5 to 10 minutes until the water is running clear.
  • Page 24 There are 4 steps to the regeneration process: Step 1: Backwash: factory pre-set for 10 minutes (parameter display code BW) Step 2: Brine Draw /Slow Rinse: factory pre-set for 60 minutes (parameter display code BD) Step 3: Rapid Rinse: factory pre-set for 6 minutes (parameter display code RR) Step 4: Brine Fill: factory pre-set for 14 to 23 minutes depending on the size of your system and salt efficiency setting (parameter display code BF) Each time the softener regenerates, salt water (brine) is needed to recondition the resin in...
  • Page 25: Salt

    To initiate a manual regeneration the next time the backwash time of day is reached: Press the EXTRA CYCLE button once. The “service” icon will begin to flash indicating that a regeneration is scheduled next time the regeneration time of day is reached. To cancel a queued regeneration, press the EXTRA CYCLE button.
  • Page 26 You should only use sodium chloride or potassium chloride pellet salt specifically designed for use in water softeners. Other types of salt (rock or snow melting salt for instance) will contain dirt and chemicals that will affect your water softener. If you choose to use potassium chloride salt, consult with your dealer as programming adjustments may be required due to the...
  • Page 27: Changing Time Of Day

    drinking water. These systems are relatively inexpensive and provide exceptional quality drinking water. More info can be found online here: http://www.homepluswater.com/reverse-osmosis-systems.php CHANGING THE TIME OF DAY During regular service mode, the digital display will alternate between the current time of day and the number of gallons remaining until the next regeneration.
  • Page 28 softeners operated on a private well or surface water supply, this setting is usually set at 7 days. To change the setting, use the UP and DOWN buttons. Press the EXTRA CYCLE button when done. If you do not want to change the current setting, simply press the EXTRA CYCLE button to skip to the next step.
  • Page 29 If your hardness level is expressed in ppm or mg/l, first divide by 17.1 to convert to hardness expressed in grains per gallon (GPG). Then, calculate your Iron Adjustment Factor as follows: (iron level in ppm or mg/l + manganese level in ppm or mg/l) x 4 Your recommended feed water hardness setting is equal to: Hardness in GPG + Iron Adjustment Factor To change the setting, use the UP and DOWN buttons.
  • Page 30: Master Programming Mode

    MASTER PROGRAMMING MODE THE MASTER PROGRAMMING MODE IS DESIGNED FOR PROFESSIONAL USE ONLY. UNLESS DIRECTED BY A WATER TREATMENT PROFESSIONAL FAMILIAR WITH THE SYSTEM, IT IS STRONGLY RECOMMENDED THAT YOU DO NOT MODIFY ANY OF THE MASTER PROGRAMMING MODE SETTINGS To enter the Master Programming Mode, first set the time of day to 12:01PM.
  • Page 31: Resets

    Brine Draw/Slow Rinse 60 Minutes Rapid Rinse 6 minutes Brine Fill See Below* Flow Meter Type t0.7 3/4” Turbine Meter Relay Relay * the brine fill cycle time is dependent upon your system size and is based on a salt dose of 6 lbs per cubic foot: Model 8-44...
  • Page 32: Diagnostic Data

    The system configuration settings are stored in a non-volatile memory and are stored indefinitely with or without line power. The Time of Day flashes when there has been a power failure. Press any button to stop the Time of Day from flashing. If power fails while the unit is in regeneration, the control will save the current valve position before it shuts down.
  • Page 33 Service Recommendations It is imperative that the salt level in your brine tank be kept at the correct level. See “Regeneration” and “salt” sections above for details. Every time you add salt, inspect all fittings for signs of leaks, as well as brine tubing for crimps or kinks that may impede brine flow.
  • Page 34 and injector screen. D. Inspect brine tubbing for kinks or blockages, check brine tube connections for air leak, & check brine line flow control for blockage. E. Check riser tube for crack, check riser tube o-ring seal on control valve, & inspect valve seals for wear.
  • Page 35 ERROR CODES Code Error Cause Reset & recovery Cam Sense The valve drive took Unplug the unit and examine the control valve. Error longer than 6 minutes to Verify that all cam switches are connected to advance to the next the circuit board and functioning properly.
  • Page 36: Warranty Information

    WARRANTY INFORMATION SoftPlus™ systems are backed by a comprehensive warranty program. The Fleck 5800SXT control valve and related bypass assembly and media tank are manufactured by Pentair LLC and are subject to Pentair LLC’s Limited Warranty. See Pentair’s Limited Warranty for details. Fleck 5800SXT control valve: 5 Years* Media tanks up to 13”...
  • Page 37 Customer must register his or her warranty with HomePlus products Inc. within 90 days of original purchase for the warranty to remain valid. This warranty applies only in Canada and the United States of America. In the event that a part is deemed defective, the user must immediately inform HomePlus Products Inc.
  • Page 38 These warranties are governed by the laws of the Province of British Columbia, Canada, and may change without notice. To report a warranty problem with your system or request warranty assistance, please call HomePlus Products Inc. Toll free: 1-866-376-2690 MANUFACTURED BY: HomePlus Products Inc.

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