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Home Plus SoftPlus SP-5800XTR2 Series Owner's Manual & Installation Manual

High efficiency water softeners w/touch screen controller
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OWNER'S MANUAL & INSTALLATION GUIDE
SoftPlus™ Series High Efficiency Water
Softeners w/ Touch Screen Controller
APPLICABLE MODELS: SP-5800XTR2 Series
PLEASE READ THIS MANUAL CAREFULLY BEFORE
ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR
SYSTEM, VOID YOUR WARRANTY, AND RESULT IN
PROPERTY DAMAGE.

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Summary of Contents for Home Plus SoftPlus SP-5800XTR2 Series

  • Page 1 OWNER’S MANUAL & INSTALLATION GUIDE SoftPlus™ Series High Efficiency Water Softeners w/ Touch Screen Controller APPLICABLE MODELS: SP-5800XTR2 Series PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR SYSTEM, VOID YOUR WARRANTY, AND RESULT IN PROPERTY DAMAGE.
  • Page 2 Congratulations on the purchase of your SoftPlus™ Series high-efficiency water softener. You have purchased one of the finest water softeners on the market today. This manual is designed to provide owners, installers, and service technicians with detailed information about the installation, start-up, and operation of your new water treatment system. The brain of your SoftPlus™...

  • Page 3: Table Of Contents

    Table of Contents: GENERAL WARNINGS ……………………………………………………………………………………………...….. …….. OPERATING CONDITIONS …………………………………………………………………………………………….…... INSTALLATION ………………………………………………………………………………………………………….…..…..….. Step 1 – Pre-Installation Inspection ……………………………………………………………..……… Step 2 – Selecting an Installation Location ………………………………………………..…..Step 3 – Prepare Treatment Tank ………………………………………………………………..……… Step 4 – Turn off the Water & Electric Water Heaters ………………………………….… Step 5 –...

  • Page 4: General Warnings

    GENERAL WARNINGS Do not allow children or pets to play on or around the water filter. Do not install or store this filter system where it will be exposed to freezing temperatures. Do not tamper with controls. Do not repair, replace, or attempt to service any part of the system unless specifically instructed to in this manual and you have the understanding, tools, and skills necessary to carry out the procedure.

  • Page 5: Operating Conditions

    OPERATING CONDITIONS The following chart provides guidance on the conditions required for successful operation of your SoftPlus™ system. USE OF THIS EQUIPMENT OUTSIDE OF THESE OPERATING CONDITIONS MAY ADVERSELY AFFECT THE PERFORMANCE OF YOUR SYSTEM, RESULT IN SYSTEM DAMAGE INCLUDING WATER LEAKS AND CORRESPONDING PROPERTY DAMAGE, AND MAY VOID YOUR WARRANTY.
  • Page 6 SoftPlus™ 5800XTR2 Series Water Softener, Specifications Flow Rates & Backwash Requirements: Model 8-44 9-48 10-54 12-52 13-54 14-65 Capacity at Salt 24,750 33,000 49,500 66,000 82,500 99,000 Dose of 15 pounds grains grains grains grains grains Grains / Cubic Foot: Capacity at Salt 20,250 27,000...

  • Page 7: Installation

    INSTALLATION WE RECOMMEND THAT YOU READ THIS ENTIRE MANUAL BEFORE STARTING THE ACTUAL INSTALLATION. WHILE WE STRONGLY RECOMMEND THAT A LICENSED PLUMBER PERFORM ALL INSTALLATION WORK, A MECHANICALLY-INCLINED HOMEOWNER WITH SUITABLE PLUMBING KNOWLEDGE CAN INSTALL THIS SYSTEM. IN ALL CASES, IT IS CRITICAL THAT THE INSTALLATION BE DONE IN ACCORDANCE WITH THESE INSTRUCTIONS AND ALL APPLICABLE PLUMBING AND ELECTRICAL CODES.

  • Page 8: Step 2 - Selecting An Installation Location

    Step 2. – Selecting an Installation Location While exterior installation in warm climate areas is possible, we strongly recommend interior installation only. The system cannot be allowed to freeze or severe system damage could occur. The system should not be exposed to rain and it should not be installed in direct sunlight, as long-term exposure to UV light could damage components of the system.
  • Page 9 IF YOU HAVE OTHER WATER TREATMENT EQUIPMENT, YOU SHOULD DISCUSS THE ORDER OF YOUR TREATMENT EQUIPMENT WITH YOUR DEALER PRIOR TO INSTALLATION. Select a location for installation of your water filter that is within close proximity to the main incoming water line of the home. The location should have a firm, level surface with enough space for the unit itself including the brine tank and sufficient space surrounding the unit to facilitate maintenance.

  • Page 10: Step 3 - Prepare Treatment Tank

    You will also need access to a standard, non-switched, grounded 120 volt (60 Hz) electrical outlet. An extension cord may be used to reach a suitable electrical outlet. If this option is used, ensure that the extension cord is UL/CSA certified and of an appropriate wire gauge for the application.
  • Page 11 For the following steps, we recommend that you wear a dust mask. Take the bag/box of gravel and, using a small scoop, add the gravel to the tank through the funnel to completely cover the lower distributor. Use all of the gravel. Be sure to provide some downward pressure on the riser tube while adding the gravel to ensure that the distributor does not shift out of its recess or rise up.

  • Page 12: Step 4 - Turn Off The Water & Electric Water Heaters

    Attach the upper screen to the underside of the control valve. Be sure to twist clockwise and lock it into place. Apply a small amount of lubricant to the top inch of the outside of the riser tube and to the tank o-ring seal. Note: Only use food-grade silicone lubricant.

  • Page 13: Step 5 - Prepare And Install Inlet And Outlet Plumbing Connection

    Step 5. – Prepare and Install Inlet and Outlet Plumbing Connections TEFLON® TAPE IS THE ONLY SEALANT TO BE USED ON THE 1” NPT CONNECTOR YOKE AND DRAIN FITTINGS. IF YOU WISH TO USE COPPER PIPING FOR YOUR INSTALLATION AND WILL BE SOLDERING THE JOINTS, DO NOT APPLY HEAT NEAR YOUR CONTROL VALVE, BYPASS ASSEMBLY, 1”...
  • Page 14 bypass valve and the 1”NPT connector yoke. The 2 piece bypass assembly is secured to the control valve using 2 stainless steel clips. Similarly, the bypass valve and the 1” NPT connector yoke, are connected to each other in the same manner (they are normally shipped to you pre-connected, but you can separate them to make plumbing easier if you want).

  • Page 15: Step 6 - Drain Line Installation

    Place the bypass in the “bypass” position as pictured: Step 6. – Drain Line Installation NOTE: NEVER CONNECT THE DRAIN LINE DIRECTLY INTO A DRAIN. ALLOW AN AIR-GAP OF A MINIMUM OF 1 INCH (CHECK LOCAL CODES) BETWEEN THE DRAIN LINE AND WASTE LINE TO PREVENT THE POSSIBILITY OF BACK-SIPHONING.

  • Page 16: Step 7 - Brine Tank Connections

    You will need to purchase suitable pipe or tubing for the drain line. The minimum drain line diameter is 1/2 inch (although 3/4 inch is generally preferred). Polyethylene tubing, PEX, PVC, CPVC, and copper pipe are all acceptable material choices for the drain line. If you are using flexible tubing, be sure that there are no “kinks”...
  • Page 17 1. Brine Tank Lid 2. Brine Valve 3. Safety Float 4. Air Check Valve 5. Salt Grid 6. Brine Overflow Elbow 7. Brine Tubing Locate the brass brine port on the right side of your Fleck 5800 control valve (when facing the front of the control valve).
  • Page 18 Remove the lid off the top of the brine tank. Look inside your brine tank and you will see a vertical white tube called the brine well. Remove the cap from the top of the brine well. Inside the brine well, you will find the brine valve with air check and safety float.

  • Page 19: Step 8 - Connect The Brine Tank Overflow To Drain

    Step 8 – Connect the Brine Tank Overflow to Drain Locate the plastic overflow elbow on the side of your brine tank. This is a safety overflow that will allow water to be safely carried to a drain in the event that the system attempts to overfill the brine tank AND the brine tank safety float fails.
  • Page 20 Once plugged in, the touch screen on the control valve will illuminate. The control valve may need to reset to the home position when it is powered up. If it does, the motor will run for a few seconds. Optional: The touch screen is shipped with a protective plastic film that can be peeled off. The following is the primary “Home Screen”...
  • Page 21 the same icon. When in vacation mode, “Vacation Mode” will be displayed in the top right corner of the screen. Assistance: Select this icon to display the name and phone number of your dealer. Diagnostics: Select this icon to enter the Diagnostics Mode - see Diagnostics Mode below for more details.

  • Page 22: Step 10 - Initial Start-Up And Leak Testing

    Touch the grey box associated with the year. 2 blue arrows will appear. Touch the blue arrow on the left to decrease the year. Touch the blue arrow on the right to increase in the year. Adjust the year by touching the arrows until it is correct. Similarly, touch the grey boxes associated with the month and day and use the arrows to adjust the month and day settings until they are correct Set the hour, minutes, and pm/am in the same manner.
  • Page 23 grid. This will not be the permanent water level in your brine tank. The control valve will determine the proper amount of water to put into the brine tank. We are adding water to the tank at this time for initial testing purposes only. Add 3 tablespoons of standard 5.25% unscented household bleach (sodium hypochlorite) to the water in the brine tank.
  • Page 24 Once you have confirmed that you have a proper brine draw and you have waited at least 15 minutes, press the REGENERATION ICON to advance to the RINSE cycle. Allow this cycle to run for its full duration. When the RINSE cycle is complete, the control valve will enter the REFILL cycle. During this cycle, the control valve sends a very specific amount of water to the brine tank to make brine solution for the next regeneration.

  • Page 25: Regeneration

    REGENERATION Water softeners remove the minerals responsible for hard water through a process called ion exchange. Water softener resin attracts positively charged hard water mineral ions. These contaminants cling to the resin and are removed from the water stream. As the resin becomes saturated with contaminants over time, the water softener is designed to perform an automatic a self-cleaning process called regeneration on a periodic basis.
  • Page 26 Please consult your dealer for advice if you would like to re-configure your system at a high capacity and salt dose. Be aware that such changes will result in a less efficient water softener and higher salt consumption. During each step of regeneration, the digital display on the control valve will indicate the cycle currently underway and the amount of time remaining in that cycle.

  • Page 27: Salt

    SALT You must keep salt in the brine tank. If you run out of salt, your system will stop working properly, and permanent media damage could result if left without salt for an extended period of time. Check the salt level every 2-3 weeks. THE BRINE TANK SHOULD BE KEPT TOPPED UP WITH SALT AT ALL TIMES.

  • Page 28: Changing Time Of Day

    properly recondition the resin. A salt bridge can be broken up using a broom handle or similar rod. Carefully pound it into the salt to cause the salt bridge collapse. After loosening the salt pellets, wait 2 hours and then start a manual regeneration. A second regeneration may be needed to fully recondition the media.

  • Page 29: Changing Basic Settings

    Set the hour, minutes, and PM/AM in the same manner. When you are satisfied that all of the settings are correct, press the CHECKMARK ICON in the bottom right corner of the screen. To cancel your changes and return to the home screen, press the “X”...
  • Page 30 Day Override This is the setting that determines the minimum frequency of backwash (measured in days). For softeners used on city water supplies, this parameter is normally set at 14 days. For softeners operated on a private well or surface water supply, this setting is usually set at 7 days.

  • Page 31: Diagnostic Data

    When you are satisfied that all of the settings are correct, press the CHECKMARK ICON in the bottom right corner of the screen. To cancel your changes and return to the home screen, press the “X” ICON at any time. Touch Screen Display Brightness You can adjust the brightness of your touch screen by touching the BRIGHTNESS ICON.
  • Page 32 Flow Rate: This is the current flow rate of water through the system in gallons per minute. If water is not running, it will display 0.0 GPM. Peak Flow: This is the highest flow rate in gallons per minute recorded through the system since measurement was last reset.

  • Page 33: Master Programming Mode

    MASTER SETTINGS MODE THE MASTER PROGRAMMING MODE IS DESIGNED FOR PROFESSIONAL USE ONLY. UNLESS DIRECTED BY A WATER TREATMENT PROFESSIONAL FAMILIAR WITH THE SYSTEM, IT IS STRONGLY RECOMMENDED THAT YOU DO NOT MODIFY ANY OF THE MASTER PROGRAMMING MODE SETTINGS To enter the Master Settings Mode, select the SETTINGS ICON from the home screen, then select the SETTINGS ICON again.
  • Page 34 Model 8-44 9-48 10-54 12-52 13-54 14-65 BLFC Size: 0.125 0.125 0.25 0.25 0.25 ** use 7 days if you are on a city water supply or 14 days if you use a private well or surface water supply REGEN. Parameter Setting regen flow...
  • Page 35 rapid rinse backwash draw tank refill pause METER Parameter Setting meter type 1.25” turbine generic plumbing leak detect OPERATION DURING A POWER FAILURE The 5800XTR2 valve/controller includes integral power backup. In the event of power failure, the control shifts into a power-saving mode. The display and motor shut down, but it continues to keep track of the time and day for a minimum of 48 hours.

  • Page 36: Maintenance & Troubleshooting

    equals the programmed regeneration time. Typically, this means that the valve will regenerate one day after it was originally scheduled. MAINTENANCE & TROUBLESHOOTING THE CONTROLLER MUST BE DEPRESSURIZED BEFORE REMOVING ANY QUICK CONNECTION CLIPS OR THE VALVE ITSELF FOR SERVICING. THE CONNECTOR SHOULD BE PUSHED TOWARD THE CONTROL VALVE WHILE REMOVING CLIPS.
  • Page 37 4. Water running to drain during A. Internal valve leak. A. Replace seals and spacers service mode. B. Jammed piston. and/or piston. B. Remove obstruction/debris and inspect seals and spacers and/or piston for damage. 5. Cloudy water and/or poor A. Additional backwash A.

  • Page 38: Warranty Information

    B. Plugged injector drain piping. C. Incorrect setting B. Inspect and clean injector D. Brine flow problem and injector screen C. Confirm settings with your dealer. D. Inspect brine tubbing for kinks or blockages, check brine tube connections for air leak, & check brine line flow control for blockage.
  • Page 39 The term of these warranties begins on the date of delivery of the product to the customer and continues until the earlier of: the end of the warranty term noted above; or • the date in which the product(s) is/are removed from the original location of •...
  • Page 40 This warranty is issued exclusively to the original consumer purchaser of record so long as the product remains installed in the original location of installation, and is not transferable. The provisions of the foregoing warranties are in lieu of any other warranty, whether expressed or implied, written or oral (including any warranty of merchantability or fitness for a particular purpose).

This manual is also suitable for:

Softplus sp-5800xtr2-8-44Softplus sp-5800xtr2-9-48Softplus sp-5800xtr2 10-54Softplus sp-5800xtr2 12-52Softplus sp-5800xtr2-13-54Softplus sp-5800xtr2-14-65

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