1. Manuals
  2. Brands
  3. Home Plus Manuals
  4. Water Dispenser
  5. MultiSoft Premium EMS-5810SXT Series
  6. Owner's manual & installation manual

Home Plus MultiSoft Premium EMS-5810SXT Series Owner's Manual & Installation Manual

Water softeners w/ ecomix-c
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
OWNER'S MANUAL & INSTALLATION GUIDE
MultiSoft™ Premium Series Water Softeners w/ Ecomix®-C
APPLICABLE MODELS: EMS-5810SXT Series
PLEASE READ THIS MANUAL CAREFULLY BEFORE
ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR
SYSTEM, VOID YOUR WARRANTY, AND RESULT IN
PROPERTY DAMAGE.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MultiSoft Premium EMS-5810SXT Series and is the answer not in the manual?

Questions and answers

Related Manuals for Home Plus MultiSoft Premium EMS-5810SXT Series

Summary of Contents for Home Plus MultiSoft Premium EMS-5810SXT Series

  • Page 1 OWNER’S MANUAL & INSTALLATION GUIDE MultiSoft™ Premium Series Water Softeners w/ Ecomix®-C APPLICABLE MODELS: EMS-5810SXT Series PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR SYSTEM, VOID YOUR WARRANTY, AND RESULT IN PROPERTY DAMAGE.
  • Page 2 Congratulations on the purchase of your MultiSoft™ Premium Series water softener with Ecomix®-C media You have purchased one of the finest water softeners on the market today. This manual is designed to provide owners, installers, and service technicians with detailed information about the installation, start-up, and operation of your new water treatment system.

  • Page 3: Table Of Contents

    Table of Contents: GENERAL WARNINGS ……………………………………………………………………………………………...….. …….. OPERATING CONDITIONS …………………………………………………………………………………………….…... INSTALLATION ………………………………………………………………………………………………………….…..…..….. Step 1 – Pre-Installation Inspection ……………………………………………………………..……… Step 2 – Selecting an Installation Location ………………………………………………..…..Step 3 – Prepare Treatment Tank ………………………………………………………………..……… Step 4 – Turn off the Water & Electric Water Heaters ………………………………….… Step 5 –...

  • Page 4: General Warnings

    GENERAL WARNINGS Do not allow children or pets to play on or around the water filter. Do not install or store this filter system where it will be exposed to freezing temperatures. Do not tamper with controls. Do not repair, replace, or attempt to service any part of the system unless specifically instructed to in this manual and you have the understanding, tools, and skills necessary to carry out the procedure.

  • Page 5: Operating Conditions

    OPERATING CONDITIONS The following chart provides guidance on the conditions required for successful operation of your MultiSoft™ system. USE OF THIS EQUIPMENT OUTSIDE OF THESE OPERATING CONDITIONS MAY ADVERSELY AFFECT THE PERFORMANCE OF YOUR SYSTEM, RESULT IN SYSTEM DAMAGE INCLUDING WATER LEAKS AND CORRESPONDING PROPERTY DAMAGE, AND MAY VOID YOUR WARRANTY.
  • Page 6 copper and brass plumbing components and solder in your home. Contact your dealer for recommendations. **** While there is no limit on hydrogen sulfide concentration (rotten egg odor), the system will not remove this contaminant. MultiSoft™ 5810SXT Series Water Softener, Specifications Flow Rates & Backwash Requirements: Model 9-48...

  • Page 7: Installation

    INSTALLATION WE RECOMMEND THAT YOU READ THIS ENTIRE MANUAL BEFORE STARTING THE ACTUAL INSTALLATION. WHILE WE STRONGLY RECOMMEND THAT A LICENSED PLUMBER PERFORM ALL INSTALLATION WORK, A MECHANICALLY-INCLINED HOMEOWNER WITH SUITABLE PLUMBING KNOWLEDGE CAN INSTALL THIS SYSTEM. IN ALL CASES, IT IS CRITICAL THAT THE INSTALLATION BE DONE IN ACCORDANCE WITH THESE INSTRUCTIONS AND ALL APPLICABLE PLUMBING AND ELECTRICAL CODES.

  • Page 8: Step 2 - Selecting An Installation Location

    Step 2. – Selecting an Installation Location While exterior installation in warm climate areas is possible, we strongly recommend interior installation only. The system cannot be allowed to freeze or severe system damage could occur. The system should not be exposed to rain and it should not be installed in direct sunlight, as long-term exposure to UV light could damage components of the system.
  • Page 9 IF YOU HAVE OTHER WATER TREATMENT EQUIPMENT, YOU SHOULD DISCUSS THE ORDER OF YOUR TREATMENT EQUIPMENT WITH YOUR DEALER PRIOR TO INSTALLATION. Select a location for installation of your water filter that is within close proximity to the main incoming water line of the home. The location should have a firm, level surface with enough space for the unit itself including the brine tank and sufficient space surrounding the unit to facilitate maintenance.

  • Page 10: Step 3 - Prepare Treatment Tank

    You will also need access to a standard, non-switched, grounded 120 volt (60 Hz) electrical outlet. An extension cord may be used to reach a suitable electrical outlet. If this option is used, ensure that the extension cord is UL/CSA certified and of an appropriate wire gauge for the application.
  • Page 11 For the following steps, we recommend that you wear a dust mask. Take the bag/box of Ecomix®-C media and, using a small scoop, add the media to the tank. Use all of the media provided. Be sure to provide some downward pressure on the riser tube while adding the media to ensure that the distributor does not shift out of its recess or rise up.

  • Page 12: Step 4 - Turn Off The Water & Electric Water Heaters

    Attach the upper screen to the underside of the control valve. Be sure to twist clockwise and lock it into place. Apply a small amount of lubricant to the top inch of the outside of the riser tube and to the tank o-ring seal. Note: Only use food-grade silicone lubricant.

  • Page 13: Step 5 - Prepare And Install Inlet And Outlet Plumbing Connection

    Step 5. – Prepare and Install Inlet and Outlet Plumbing Connections TEFLON® TAPE IS THE ONLY SEALANT TO BE USED ON THE 1” NPT CONNECTOR YOKES AND DRAIN FITTINGS. IF YOU WISH TO USE COPPER PIPING FOR YOUR INSTALLATION AND WILL BE SOLDERING THE JOINTS, DO NOT APPLY HEAT NEAR YOUR CONTROL VALVE, BYPASS ASSEMBLY, 1”...
  • Page 14 flow and attach the bypass valve to the control valve. The in and out arrows on the bypass should be pointing the same direction as the in and out arrows on the outside of the control valve. BE VERY CAREFUL TO MAKE SURE YOU PLUMB THE SYSTEM IN THE RIGHT DIRECTION. The bypass assembly is secured to the control valve using threaded fittings.

  • Page 15: Step 6 - Drain Line Installation

    Step 6. – Drain Line Installation NOTE: NEVER CONNECT THE DRAIN LINE DIRECTLY INTO A DRAIN. ALLOW AN AIR-GAP OF A MINIMUM OF 1 INCH (CHECK LOCAL CODES) BETWEEN THE DRAIN LINE AND WASTE LINE TO PREVENT THE POSSIBILITY OF BACK-SIPHONING. ALWAYS FOLLOW LOCAL CODES.

  • Page 16: Step 7 - Brine Tank Connections

    Re-insert the DLFC into the control valve and securely lock into place with the retaining clip when done. Ensure that the drain line is thoroughly secured along its route to the drain. The drain line will be under pressure when the backwash cycle is working. If not adequately secured, the drain line could vibrate during backwash causing excessive noise.
  • Page 17 2. Slide the GFN compression nut onto the end of the brine tubing with the open end facing the end of the tubing. 3. Insert the brass tubing insert into the end of the brine tubing. 4. Insert the filter screen into the brass insert. 5.

  • Page 18: Step 8 - Connect The Brine Tank Overflow To Drain

    If you have an excessive length of brine line, you should trim it to a more appropriate length first. The brine tubing should be as short and straight as possible. Make sure that the end of the brine tubing is cut square and that the tubing coating is smooth, unmarred, and undamaged.

  • Page 19: Step 9 - Control Valve Set-Up

    Step 9 – Control Valve Set-up During cold weather, the control valve should be warmed to room temperature before operating. Note: All electrical connections must be done according to local codes. Plug the control valve into a standard, grounded 120 volt (60 Hz) electrical outlet. Be certain that the outlet is uninterrupted and not controlled by a switch.

  • Page 20: Step 10 - Initial Start-Up And Leak Testing

    The digital display should be alternating between the current time setting (which is probably incorrect), and the number of gallons remaining until the next regeneration cycle. You will also see the “service” icon which appears as a small faucet in the bottom left corner of the display window.
  • Page 21 Once you add salt, the brine tank will be difficult to move, so it is important that it be located in the desired location now. Do not add salt yet! Position the brine tank in its permanent location and add water to it until the water level is roughly 4 inches above the top of the salt grid.
  • Page 22 Once you have confirmed that you have a proper brine draw and you have waited at least 30 minutes, press the EXTRA CYCLE button to advance to the RAPID RINSE (“RR”) cycle. Allow this cycle to run for its full duration. When the RAPID RINSE (“RR”) cycle is complete, the control valve will enter the BRINE FILL (“BF”) cycle.

  • Page 23: Regeneration

    REGENERATION Water softeners remove the minerals responsible for hard water through a process called ion exchange. Water softener resin attracts positively charged hard water mineral ions. These contaminants cling to the resin and are removed from the water stream. As the resin becomes saturated with contaminants over time, the water softener is designed to perform an automatic a self-cleaning process called regeneration on a periodic basis.
  • Page 24 settings if desired. Please consult your dealer for advice if you would like to re-configure your system at a high capacity and salt dose. Be aware that such changes will result in a less efficient water softener and higher salt consumption. During each step of regeneration, the digital display on the control valve will indicate the cycle currently underway and the amount of time remaining in that cycle.

  • Page 25: Salt

    During the regeneration process, you can advance to the next step by pressing the EXTRA CYCLE button. The control valve will continue to keep time and the passage of days for a minimum of 48 hours in the event of power failure. SALT You must keep salt in the brine tank.

  • Page 26: Changing Time Of Day

    Salt Bridging It is sometimes possible for the salt pellets to wedge against each other and fail to fall into the water at the bottom of the brine tank. This is called bridging and it will prevent the formation of an effective brine solution. The softener will try to regenerate but will not properly recondition the resin.

  • Page 27: User Programming Mode

    USER PROGRAMMING MODE The User Programming Mode allows you to set the minimum frequency of regeneration, the time of day that regeneration will take place, your hardness level, and your reserve capacity. To enter the User Programming Mode, press the UP and DOWN arrows at the same time and hold for 5 seconds until the “programming”...
  • Page 28 FEED WATER HARDNESS The display will now show the FEED WATER HARDNESS (parameter display code H). This parameter should be set at the level of your raw (untreated) hardness from your most recent water test, in grains per gallon (GPG). If your hardness level is expressed in ppm or mg/l, first divide by 17.1 to convert to hardness expressed in grains per gallon (GPG).

  • Page 29: Master Programming Mode

    MASTER PROGRAMMING MODE THE MASTER PROGRAMMING MODE IS DESIGNED FOR PROFESSIONAL USE ONLY. UNLESS DIRECTED BY A WATER TREATMENT PROFESSIONAL FAMILIAR WITH THE SYSTEM, IT IS STRONGLY RECOMMENDED THAT YOU DO NOT MODIFY ANY OF THE MASTER PROGRAMMING MODE SETTINGS To enter the Master Programming Mode, first set the time of day to 12:01PM.

  • Page 30: Resets

    Brine Draw/Slow Rinse 60** 60 Minutes** Rapid Rinse 6 minutes Brine Fill See Below* Flow Meter Type t1.2 1 1/4" Turbine Relay Relay * the brine fill cycle time is dependent upon your system size and is based on salt dose of 6 lbs per cubic foot: ** 65 minutes for EMS-5810SXT-13-54 and 70 minutes for EMS-5810-14-65 Model 9-48...

  • Page 31: Diagnostic Data

    The system configuration settings are stored in a non-volatile memory and are stored indefinitely with or without line power. The Time of Day flashes when there has been a power failure. Press any button to stop the Time of Day from flashing. If power fails while the unit is in regeneration, the control will save the current valve position before it shuts down.
  • Page 32 Service Recommendations It is imperative that the salt level in your brine tank be kept at the correct level. See “Regeneration” and “salt” sections above for details. Every time you add salt, inspect all fittings for signs of leaks, as well as brine tubing for crimps or kinks that may impede brine flow.
  • Page 33 and injector screen. D. Inspect brine tubbing for kinks or blockages, check brine tube connections for air leak, & check brine line flow control for blockage. E. Check riser tube for crack, check riser tube o-ring seal on control valve, & inspect valve seals for wear.
  • Page 34 ERROR CODES Code Error Cause Reset & recovery Cam Sense The valve drive took Unplug the unit and examine the control valve. Error longer than 6 minutes to Verify that all cam switches are connected to advance to the next the circuit board and functioning properly.

  • Page 35: Warranty Information

    WARRANTY INFORMATION MultiSoft™ systems are backed by a comprehensive warranty program. The Fleck 5810SXT control valve and related bypass assembly and media tank are manufactured by Pentair LLC and are subject to Pentair LLC’s Limited Warranty. See Pentair’s Limited Warranty for details. Fleck 5810SXT control valve: 5 Years* Media tanks up to 13”...
  • Page 36 Customer must register his or her warranty with HomePlus products Inc. within 90 days of original purchase for the warranty to remain valid. This warranty applies only in Canada and the United States of America. In the event that a part is deemed defective, the user must immediately inform HomePlus Products Inc.
  • Page 37 These warranties are governed by the laws of the Province of British Columbia, Canada, and may change without notice. To report a warranty problem with your system or request warranty assistance, please call HomePlus Products Inc. Toll free: 1-866-376-2690 MANUFACTURED BY: HomePlus Products Inc.

Table of Contents