Troubleshooting - Omega ORU52XL User Manual

User Manual 10 ORU52XL, ORU70XL, ORU90XL

Troubleshooting

Operation in case of emergency
In the event of an emergency you should:
• Switch off all rangehood controls.
• Switch the rangehood off at the power outlet and immediately unplug.
• Call the Customer Service team on 1300 11 4357 or email support@residentiagroup.com.au
Some minor faults can be fixed by referring to the instructions given in this Troubleshooting section.
There is also a self-help section online at https://support.residentiagroup.com.au
IMPORTANT: If your appliance appears to be operating incorrectly, then you should disconnect it from your
electrical supply and then contact After Sales Support.
WARNING: Do not attempt to repair the rangehood yourself.
Please note that if an technician is asked to attend whilst the product is under warranty and finds that the problem
is not the result of an appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any necessary repair.
If your appliance is installed in such a way that an engineer is concerned that damage will be caused to the appliance
or your kitchen, then they will not complete a repair. This includes situations where the rangehood has been tiled in
or sealed in with a sealant.
Please refer to the conditions of that appear on the warranty card at the rear of this user manual.