Siemens WM14VG44 User Manual page 42

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en Troubleshooting
Fault
"E:30 / -80"
"E:36 / -25 / -26"
"E:38 / -25 / -26"
"E:30 / -10" and/or
All other error codes.
Water cooling
"E:30/-20"
42
Cause and troubleshooting
Remove any unapproved extensions from the water
hose.
→ "Connecting the appliance", Page 14
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 37.
Drain pump is blocked.
→ "Cleaning the drum", Page 36
if the fault is displayed again,
→ "Cleaning the drain pump", Page 37
Inlet opening of the rubber gasket is blocked.
→ "Cleaning the intake opening in the rubber gas-
ket", Page 40
The filter in the water inflow is blocked.
Clean the water inflow filter.
The tap is turned off.
Turn on the tap.
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
jammed.
Malfunction
Call the after-sales service.
→ "Customer Service", Page 50
To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
Wait until the detergent solution has cooled down.
Solenoid valve defective.
Call the after-sales service.
→ "Customer Service", Page 50
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
is operating.

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