Samsung DW60CG5 Series User Manual
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Samsung DW60CG5 Series User Manual

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Dishwasher
User manual
DW60CG5******* Series
Europe_DW6500AM_WEB_DW0004_English.indd 1
2023-07-20
7:02:30

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  • Page 1 Dishwasher User manual DW60CG5******* Series Europe_DW6500AM_WEB_DW0004_English.indd 1 2023-07-20 7:02:30...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about safety instructions Important safety symbols Instructions about the WEEE Important safety precautions Instructions when using your dishwasher Instructions for protecting your children Instructions for installing your dishwasher Installation What’s included Installation requirements Step-by-step installation Skirting board Kick plate (DW60CG5**U**** Series)
  • Page 3 Cycle chart Appendix Transportation/relocation Protection against frost Disposing the dishwasher and helping the environment Energy, water saving tip EPREL information Specifications For standard test English Europe_DW6500AM_WEB_DW0004_English.indd 3 2023-07-20 7:02:30...

  • Page 4: Safety Information

    If you have any questions or concerns, contact your nearest service center or find help and information online at www.samsung.com. Important safety symbols...

  • Page 5: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit our sustainability page available via Samsung.com English Europe_DW6500AM_WEB_DW0004_English.indd 5...

  • Page 6: Important Safety Precautions

    Safety information Important safety precautions To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a...
  • Page 7 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a...

  • Page 8: Instructions When Using Your Dishwasher

    Safety information Instructions when using your dishwasher This dishwasher is not designed for commercial use. It is intended for use in domestic households and in similar working and residential environments such as: • Shops • Offices and showrooms and by residents in establishments such as: •...

  • Page 9: Instructions For Protecting Your Children

    Knives and other utensils with sharp points must be loaded in the basket with their points down or placed in a horizontal position. Instructions for protecting your children This appliance is not a toy! To avoid the risk of injury, keep children well away and do not allow them to play in or around the dishwasher or to use the controls.

  • Page 10: Instructions For Installing Your Dishwasher

    Safety information Instructions for installing your dishwasher Before setting up the appliance, check it for any externally visible damage. Under no circumstances should you use a damaged appliance. A damaged appliance could be dangerous. The dishwasher must only be plugged into the electricity supply through a suitable switched socket.
  • Page 11 The plastic housing of the water connection contains an electrical component. The housing must not be submerged in water. There are electrical wires in the hose of Aqua-Stop. Never cut the water inlet hose, even if it is too long. Installation, maintenance and repairs may only be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations.
  • Page 12 Make sure that your dishwasher’s hardness level setting is correct as your area. (Refer to the “Salt storage” section on page 51.) Please consult www.samsung.com/support for more information about materials and repair. English Europe_DW6500AM_WEB_DW0004_English.indd 12...

  • Page 13: Installation

    Make sure all the parts are included in the product package. If you have a question about the dishwasher or the parts, contact a local Samsung customer centre or your retailer. The actual appearance of the dishwasher may differ, depending on your model and country.
  • Page 14 Installation FBI (Sliding, DW60CG5**I****) models Top bracket (2) Ø4 X 14 screw (14) Protective Plastic cap (2) condensation sticker (1) Custom panel fixer Ø3.5 X 16 screw (2) Sub foot (3) Custom panel fixer Check Valve (Applicable models only) BU (Built Under, DW60CG5**U****) models Top brackets (2) Ø4 X 14 screws (2) Sub foot (3)
  • Page 15 SBI (Semi Built-In, DW60CG5**S****) models Top bracket (2) Ø4 X 14 screw (2) Protective sticker Plastic cap (2) Ø3.5 X 45 screw (4) Ø3.5 X 16 screw (2) Sub foot (3) Hook-and-loop fastener (2) Check Valve Spacer wood (6) (Applicable models only) English Europe_DW6500AM_WEB_DW0004_English.indd 15...
  • Page 16 Installation Installation kit (not provided) Hose clamp Tools required (not provided) Safety glasses Gloves Flashlight Wrench (22 mm) for the front foot Torx T15 Pliers Nipper Tape measure Pencil Phillips screwdriver Flat head Cutting knife screwdriver Level Hole saw Ear clamp plier (80-100 mm) English Europe_DW6500AM_WEB_DW0004_English.indd 16...

  • Page 17: Installation Requirements

    • Do not modify the power plug of the Then, contact a local Samsung customer dishwasher. If the power plug does centre or a qualified technician. not fit the outlet, have a proper outlet installed by a qualified electrician.
  • Page 18 Installation Drain Ambient temperature If you are using a drain system dedicated Do not install the dishwasher in an area to the dishwasher, connect the drain hose exposed to freezing temperatures. The to a drain system that is between 30 cm dishwasher always retains some water in and 70 cm off the ground.

  • Page 19: Step-By-Step Installation

    Step-by-step installation The installation procedure may differ depending on the model. STEP 1 Select a location Select a location that meets the following conditions. • The location must have a solid floor that can support the weight of the dishwasher. •...
  • Page 20 Installation Cabinet dimensions 550 (Fully Built-in model) 570 (Built under, Semi Built in model) NOTE Check if the distance between the floor and the bottom of the worktop is more than 850 mm. If so, insert the sub foot included in the installation kit. For details, see the next section.
  • Page 21 STEP 2 To insert the sub foot (Except Free Standing model) If the distance between the floor and the bottom of the worktop is more than 850 mm, insert the sub foot into the hole on the bottom of the dishwasher before you start the installation.
  • Page 22 Installation STEP 4 Arrange the hoses 1. Clean the bottom of the countertop. 2. Attach the protective condensation sticker as shown. 3. Pull the power plug, the water hose, and the drain hose through the sink hole. CAUTION • Use caution not to kink or step on the power plug or the hoses.
  • Page 23 STEP 5 Install the custom panel FBI (Fully Built-In, DW60CG5**B****) models 1. Place the installation template on the back of the custom panel and fix it Ø2 temporarily using transparent tape. Note that the rear of the custom panel will be attached to the dishwasher door.
  • Page 24 Installation 4. Tighten the door bracket (C) with 8 screws (D, Ø4 X 14) as shown in the figure. 5. Insert the door brackets (C) on the custom panel to the holes (E) on the dishwasher door to fix the custom panel. 6.
  • Page 25 9. Open the dishwasher door and remove the 4 screws. CAUTION Use caution when opening the door. The door might open or close unexpectedly if the spring level is not adjusted appropriately, resulting in physical injury. 10. Secure the custom panel to the door by fastening the 4 screws (Ø3.5 X 45).
  • Page 26 Installation SBI (Semi Built-In, DW60CG5**S****) models 1. Fully insert the dishwasher under the countertop. 2. Align the top of the installation template to the bottom of the dishwasher’s door handle. 3. On the top side of the installation template, mark the spot at the top edge of a cabinet.
  • Page 27 8. Pull out the dishwasher halfway from under the countertop. 9. Attach single or multiple wood spacers whose overall height fills the gap between the sink cabinet and the control panel. • The gap here is the same as the measurement in step 5 above.
  • Page 28 Installation 10. Attach the 2 pcs of hook-and-loop fastener on the door outer and the rear of the custom panel as shown in the figure. 11. Contact the hook-and-loop fasteners to fix the custom panel. 12. Open the dishwasher door and remove the 4 screws.
  • Page 29 13. Secure the custom panel to the door by fastening the 4 screws (Ø4 X 43). 14. Adjust the spring level while the door is approximately opened at 30 degrees. The door should hold its position, and should not fall open. 30°...
  • Page 30 Installation FBI (FBI Sliding, DW60CG5**I****) models This dishwasher model is equipped with an auto-balancing system in the door. It has a sliding hinge, which is perfect for plinth-less kitchens or for installation above a small cupboard. Custom panel’s height (A) can be between minimum 670 mm to maximum 800 mm depending on the installation environment.
  • Page 31 3. Remove the installation template, and then tighten the Custom panel fixers (B), (C) with 12 screws (A) as shown in the figure. 4. While holding the custom panel, attach it to the door and insert the Custom panel fixers into the corresponding holes at the door.
  • Page 32 Installation STEP 6 Level the dishwasher You can adjust the height of the dishwasher to level it. Note that in these steps, the dishwasher is currently inserted halfway. 1. Use the level to check if the dishwasher is level. 2. To adjust the front height, use a flat head(-) screwdriver.
  • Page 33 4. Leave at least a 5 mm space between the top of the dishwasher and the bottom of the countertop. Min. (5 mm) 5. When levelling is complete, check if the door opens and closes properly. English Europe_DW6500AM_WEB_DW0004_English.indd 33 2023-07-20 7:02:34...
  • Page 34 Installation STEP 7 Secure the dishwasher You can use the brackets to secure the dishwasher to the countertop. Alternatively, you can drill the side holes to secure the dishwasher to the cabinet sides. To the countertop using the brackets 1. Insert the provided brackets into the top front holes of the dishwasher as shown.
  • Page 35 To the sides CAUTION If the plastic caps are not assembled, water may leak and cause a fire or electric shock. 1. Remove the plastic caps. 2. Tighten the 2 screws (Ø3.5 X 16) to the 2 places (marked on the illustration). 3.
  • Page 36 Installation STEP 8 Connect the drain hose 1. Connect the drain hose to the drain outlet. CAUTION • Install the drain system properly so that the drain hose does not come out of the drain outlet in the draining process. •...

  • Page 37: Skirting Board

    Skirting board You can attach the skirting board according to the model or installation conditions. Skirting board 1. Put the skirting board on the bottom of the dishwasher. 2. Open the door of the dishwasher, and draw a baseline on the skirting board where it interferes with the door.
  • Page 38 Installation Pre-cut skirting board (DW60CG5**U**** Series) 1. Insert the provided brackets to the bottom of the dishwasher. Turn them into position. • See the figure on the left for the correct attaching sequence and place of the brackets. 2. Insert the pre-cut skirting board into the brackets first, and then tighten the screws to fix the board.

  • Page 39: Kick Plate (Dw60Cg5**U**** Series)

    Kick plate (DW60CG5**U**** Series) If you want to install the kick plate, follow these steps. 1. Insert the provided brackets to the bottom of the dishwasher. Turn them into position. • See the figure on the left for the correct attaching sequence and place of the brackets.

  • Page 40: Before You Start

    Before you start Follow these instructions carefully to ensure proper installation of the dishwasher and to prevent accidents when washing dishes. Dishwasher at a glance 01 Cutlery rack 02 Upper rack 03 Salt storage 04 Lower rack 05 Dispenser 06 Glass support 07 Door 08 Base 09 Inlet hose...

  • Page 41: Unsuitable Items For The Dishwasher

    CAUTION • Do not wash items that are covered with ash, sand, wax, lubricating grease, or paint. These materials will damage the dishwasher. Ash does not dissolve and will spread inside the dishwasher. • Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins, etc.

  • Page 42: Basic Use Of Racks

    Before you start Basic use of racks Height adjustment You can adjust the height of the upper rack so that the lower rack can accommodate larger sized dishes. Depending on the height of the upper rack, the lower rack can accommodate plates up to 30 cm in diameter, and the upper rack can accommodate plates up to 18 cm (with Cutlery rack) or 25 cm (without Cutlery rack) in diameter.
  • Page 43 Pull the upper rack to the front until it is fully extended, and then lift it slightly to remove. See the following figures. Loading dishes Lower rack Recommended that you place large items, that are difficult to clean (such as pots, pans, lids, serving dishes and bowls), in to the lower rack.
  • Page 44 Before you start Using the folding tines For better stacking of pots and pans, the tines can be folded down as show in the figure. Upper rack The upper rack is designed to hold more delicate and lighter dishware such as glasses, coffee and tea cups and saucers, as well as plates, small bowls and shallow pans (as long as they are not too dirty).
  • Page 45 Guide Tines You can load dishes into the central rack in various ways by changing the guide tines. If the guide button is moved to the left, you can load standard wine glasses. If the guide button is in the middle, you can load shorter wine or brandy glasses.
  • Page 46 Before you start Sliding tray (right side) • The sliding tray on the right is not allowed to store utensils if it is stacked on the left tray. • To load a long-stem wine glass in the middle of the basket, remove the sliding tray in advance.
  • Page 47 3. Make sure that the tray shaft is positioned at the opening hole. Then, pull up the tray to remove. 4. To reinsert the tray, follow the reverse order of the removal steps above. Using the glass support The glass support is especially suited for wine glasses.

  • Page 48: Detergent Compartment

    Before you start Detergent compartment All dishwasher cycles require detergent in the detergent compartment. Apply detergent as recommended for the selected cycle to ensure best performance. WARNING • Do not place dishwasher detergent in your mouth. Avoid breathing in detergent fumes.
  • Page 49 2. Add the recommended amount of detergent to the main wash detergent compartment. 3. Close the lid by sliding it up. 4. If the items are heavily soiled, pour a small amount of detergent onto the door for better cleaning results. NOTE The additional detergent will activate during the pre-wash process.

  • Page 50: Rinse Aid Reservoir

    Before you start Rinse aid reservoir Rinse aid improves the drying performance of the dishwasher. When the Rinse Refill indicator lights up on the control panel, refill with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the reservoir opening and cause the dishwasher to malfunction.

  • Page 51: Salt Storage

    Salt storage CAUTION • Use dishwasher-specific salt only. Do not use any other type of salt or solvent. This may damage the salt storage and the water softening system. • To prevent corrosion caused by an excessive amount of salt or salty water, always fill the salt storage before a washing cycle gets started.

  • Page 52: Touchpad Responsiveness

    Before you start Salt indicator The indicator ( ) turns on if there is not enough salt for the next several cycles. Touchpad responsiveness To prevent the touch-enabled controls from losing responsiveness, follow these instructions. • Touch the centre of each button with one finger.

  • Page 53: Setting Mode

    Setting mode You can change the sound, auto door open function, rinse aid level, and water hardness settings to your preference. Entering the Setting mode 1. Turn the dishwasher on. 2. Press and hold the AUTO (DW60CG5**B****/DW60CG5**I**** model) or Program (DW60CG5**F****/DW60CG5**U****/DW60CG5**S**** model) cycle button for five seconds within 60 seconds from turning on the dishwasher.
  • Page 54 Before you start Rinse aid level setting You can change the amount of rinse aid applied during a cycle. 1. Press the Delay Start button to select the rinse aid level setting menu. - The display shows the current setting. (Default setting: “F4”) 2.

  • Page 55: Operations

    Operations Control panel DW60CG5**B****/DW60CG5**I**** models DW60CG5**F****/DW60CG5**U****/DW60CG5**S**** models 01 POWER Press to turn the dishwasher on or off. Press to select a desired wash cycle. For more information, 02 Program see the “Cycle overview” section on page 57. 03 Upper rack only Press to wash items using only the upper rack.
  • Page 56 Operations You can delay the cycle starting time up to 24 hours. For 08 Delay Start more information, see the “Delay Start” section on page 61. Press START to start operation. Make sure the door is closed. 09 START Cancel & Drain: To cancel the current cycle and drain the (Cancel &...

  • Page 57: Cycle Overview

    Cycle overview This cycle detects the level of soil and automatically initiates 01 AUTO the optimal cycle, which is appropriate for all levels of soiled items. This cycle reduces power and water consumption, which is 02 ECO * appropriate for normally soiled items. 03 Intensive Select this cycle for heavily soiled items.

  • Page 58: Simple Steps To Start

    Operations Simple steps to start 1. Open the door, and then load the dishwasher. Make sure to remove food remains and waste on the dishes. 2. Apply detergent to the detergent dispenser. For better results, add rinse aids. 3. Press POWER, and then select a cycle with necessary options (Upper rack only, Lower rack only, Sanitize, Multi tab, and Delay Start).

  • Page 59: Salt Storage

    Salt storage The water softener is designed to remove minerals and salts from the water, which would have a detrimental or adverse effect on the operation of the appliance. Recommended using soft water for better results. Hard water contains impurities that can reduce the washing performance.
  • Page 60 Operations Water Salt Water hardness Autonomy hardness consumption (cycles/1 kgs) °dH °fH °Clark mmol/l setting (gram/cycle) 0-0.94 6-11 10-20 7-14 1.0-2.0 12-17 21-30 15-21 2.1-3.0 18-22 31-40 22-28 3.1-4.0 23-34 41-60 29-42 4.1-6.0 35-55 61-98 43-69 6.1-9.8 NOTE • 1 dH (German degree) = 0.178 mmol/l •...

  • Page 61: Delay Start

    Delay Start You can delay the cycle starting time up to 24 hours in 1-hour increments. To increase the delay time, press Delay Start. The hour displayed indicates the time at which the cycle will start. 1. Open the door, and then load the dishwasher. 2.

  • Page 62: Maintenance

    Maintenance Cleaning Keep the dishwasher clean to improve performance, reduce unnecessary repairs, and lengthen the lifecycle. Exterior Clean spills on the surface of the dishwasher immediately. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. CAUTION •...
  • Page 63 Nozzles To prevent the nozzles from being clogged or if the nozzles are clogged, remove and clean each nozzle. Use caution when removing the nozzles as they may break. Upper nozzle 1. Open the door, and then pull out the upper rack to reveal the upper nozzle.
  • Page 64 Maintenance Filter Recommended cleaning the filter every month. 1. Open the door, and then remove the lower rack first. 2. Turn the filter handle counterclockwise to unlock the Coarse filter. 3. Remove the Coarse filter, and then the cylindrical micro filter underneath. English Europe_DW6500AM_WEB_DW0004_English.indd 64 2023-07-20...

  • Page 65: Long-Term Care

    4. Remove any dirt and impurities from the micro filter and the Coarse filter. 5. Rinse them with running water, and then dry well. 6. Reinsert the filter, and then the Coarse filter. 7. Turn the filter handle clockwise to lock. CAUTION Make sure the Coarse filter is closed properly.

  • Page 66: Troubleshooting

    Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
  • Page 67 Symptom Possible cause Action • Select a cycle according to An incorrect cycle was the soil level of the dishes selected. as instructed in this manual. • Clean the filters. The filters are clogged or not • Make sure the filters are correctly fastened.
  • Page 68 Troubleshooting Symptom Possible cause Action The dishwasher makes a sound when the dispenser cover is • This is normal. open and the drain pump is operating. The dishwasher is • Make sure the dishwasher too noisy. The dishwasher is not level. is level.

  • Page 69: Information Codes

    * Applicable parts : door hinge and seals, other seals, spray arms, drain filters, interior racks and plastic peripherals such as baskets and lids. ** This means a minimum of 10 years after Samsung places the last unit of the model on the market.

  • Page 70: Cycle Chart

    Cycle chart Cycle AUTO Intensive Pre wash (45 °C) Pre wash (50 °C)  Auto (55 ~ 65 °C) Wash (50 °C)   Wash (65 °C)  Cycle sequence  Rinse  Rinse  Rinse  Rinse Rinse  Rinse  Rinse (50 ~ 55 °C) ...
  • Page 71 NOTE • The cycle time depends on the options you have added, and the pressure and temperature of the supplied water. • The dishwasher drains the remaining water inside automatically if it has not been used for the last 5 days. •...

  • Page 72: Appendix

    Appendix Transportation/relocation Make sure the dishwasher is empty with no loose parts. First, drain the dishwasher as follows. 1. When the draining process is complete, open the door. 2. Turn the dishwasher off, and then shut the water valve off. 3.

  • Page 73: Energy, Water Saving Tip

    • Use an appropriate amount of detergent and rinse according to the manufacturer’s guidelines. • Dishwasher use saves water compared to ordinary washing by hand. • Ecodesign information can be found by going to www.samsung.com/support. EPREL information To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/******...

  • Page 74: Specifications

    Appendix Specifications MODEL DW60CG5**F**** DW60CG5**U**** DW60CG5**S**** DW60CG5**B**** DW60CG5**I**** Fully Built-in Type Free Standing Built Under Semi Built-in Fully Built-in (Sliding) Power 220-240 V ~ , 50 Hz Water pressure 40-1000 kPa Wash capacity 14 Place settings Rated power 1760-2100 W Dimension 598×600×845 mm 598×570×815 mm...

  • Page 75: For Standard Test

    For standard test NOTE The information for comparability test as follows. • Washing capacity: 14 place settings • Test standard: EN 60436 • Position of upper rack: lower position • Wash cycle: ECO • Additional options: None • Rinse aid level setting: F5 •...
  • Page 76 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support www.samsung.com/be/support (Dutch) BELGIUM 02-201-24-18 www.samsung.com/be_fr/support (French) DENMARK 707 019 70 www.samsung.com/dk/support FINLAND 030-6227 515 www.samsung.com/fi/support FRANCE 01 48 63 00 00 www.samsung.com/fr/support GERMANY 06196 77 555 77 www.samsung.com/de/support...

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