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Cannot Send a Fax
Cannot send a fax to all destinations
Cannot send a fax to a specific destination
Cannot send a fax to any destination
If you cannot send a fax, check the following items.
Check that the telephone line is connected correctly.
Check1
• Reconnect the telephone line cable to the telephone line jack (
telephone wall jack or telephone jack.
Connecting Telephone Line
• If you do not hear the normal telephone line sound (dial tone) from the printer when you select the
Offhook, the telephone line connection may be incorrect or there may be a problem with the telephone
line. Check that the connection method of the telephone line is correct, and contact your telephone
company and the manufacturer of your terminal adapter.
• If "Hook key is disabled." is displayed when you select the Offhook, select Fax settings > Security
control > Hook key settings and then select Enable.
Fax settings
Is the telephone line type set correctly?
Check2
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
Is Dial tone detect set to ON?
Check3
Select Fax settings > Advanced fax settings > Dial tone detect and then select OFF.
Fax settings
Is the fax/telephone number registered correctly in printer's directory?
Check4
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's
directory, and then send the document again.
Changing Registered Information
Is printer's memory full?
Check5
Delete contents in memory, and then send the fax again.
Document Stored in Printer's Memory
Is document loaded properly?
Check6
), and plug the other end into the
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