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Gaggenau
Information for Use
DF264101
Dishwasher

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Summary of Contents for Gaggenau DF264101

  • Page 1 Gaggenau Information for Use DF264101 Dishwasher...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ...........  4 8.3 Bottom basket ...... 23 1.1 General information.... 4 8.4 Folding prongs ...... 24 1.2 Intended use...... 4 8.5 Cutlery drawer ...... 24 1.3 Restriction on user group.. 4 8.6 Baking sheet spray head .. 25 1.4 Safe installation ......
  • Page 3 21 Technical specifications..  65 14.4 Setting timer programming ...  36 21.1 Information regarding Free 14.5 Starting the programme .. 36 and Open Source Software...  65 14.6 Interrupting programme .. 36 14.7 Terminate programme...  36 22 Declaration of Conformity ..  66 14.8 Switching off appliance .. 36 14.9 Programme counter .....
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating cur- ▶...
  • Page 6: Safe Use

    en Safety Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. Check that there is a distance of at least 5 cm between the ap- ▶...
  • Page 7 Safety en Highly caustic alkaline or highly acidic cleaning agents in conjunc- tion with aluminium parts in the interior of the appliance may cause explosions. Never use highly caustic alkaline or highly acidic cleaning ▶ agents, in particular commercial or industrial products, in con- junction with aluminium parts (e.g.
  • Page 8: Damaged Appliance

    en Safety WARNING ‒ Risk of burns! The blow opening of the Zeolith container becomes hot and can cause burns. Never touch the blow opening of the Zeolith container. ▶ 1.6 Damaged appliance WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance.
  • Page 9 Safety en Children may become trapped in the appliance and suffocate. Use the childproof lock if fitted. ▶ Never let children play with or operate the appliance. ▶ WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 10: Preventing Material Damage

    en Preventing Modified or damaged water hoses Preventing 2 Preventing material may result in material damage and damage to the appliance. damage Never kink, crush, modify or cut ▶ through water hoses. Preventing 2.1 Safe installation Only use the water hoses supplied ▶ with the appliance or genuine ATTENTION! spare hoses.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en So as not to scratch the finish on 3.3 Zeolith drying ▶ the appliance, do not use sponges The appliance features a Zeolith con- with a rough surface or abrasive tainer. Zeolith drying lets you save cleaning agents.
  • Page 12: Sensors

    en Installation and connection 3.5 Sensors 3.6 Automatic door opening The sensors adjust the programme The appliance door opens automatic- sequence and strength in the auto- ally during the drying phase. This en- matic programmes depending on the sures a particularly economical dry- level and type of soiling.
  • Page 13: Installing And Connecting The Appliance

    Installation and connection en Installation material ¡ 4.3 Drainage connection Steam guard plate ¡ Connect your appliance to drainage Salt filling aid funnel ¡ connection so dirty water is dis- Mains cable ¡ charged via the wash cycle. Quick reference guide ¡ Installing the drainage connection 4.2 Installing and connecting Consult the installation instructions...
  • Page 14: Electrical Connection

    en Installation and connection 4.5 Electrical connection Connecting the appliance to the electricity supply Notes Follow the Safety instructions ¡ → Page 4. Please note that the water safety ¡ system is only functional if there is a power supply. Insert the non-heating appliance plug of the power cable into the appliance.
  • Page 15: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with E number and FD num- ber → Page 64. The data you need for Customer Service → Page 63.
  • Page 16 en Familiarising yourself with your appliance Detergent dispenser Add detergent to the detergent dispenser. → "Detergent", Page 30 Bottom basket Bottom basket → Page 23 Filter system Filter system → Page 45 Dispenser for special salt Add special salt to the dispenser for spe- cial salt. → "Water softening system", Page 26 Tablet collecting tray During the wash cycle tablets automatic- ally fall out of the detergent dispenser into...
  • Page 17: Controls

    Familiarising yourself with your appliance en 5.2 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions. 3 4 5 6 ON/OFF button and reset Switching on the appliance button...
  • Page 18 en Familiarising yourself with your appliance Timer programming Setting timer programming → Page 36 Door handle Open the appliance door. Display The display shows information about the remaining running time or the ba- sic settings. You can change the ba- sic settings via the display and the setting buttons.
  • Page 19 Programmes en 6 Programmes You can find an overview of the pro- ted. The running time will change if grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 20: Information For Test Institutes

    en Programmes Programme Programme se- quence Tableware: Time-optimised: Delicate tableware, cutlery, tem- Cleaning 45 °C ¡ ¡ Quick Wash 45°C perature-sensitive plastics and Intermediate rinse ¡ glasses Final rinse 50 °C ¡ Level of soiling: Lightly adhering fresh food rem- ¡ nants Use only if appliance is unloaded. Machine Care 70 °C Machine Care → "Personalisation function ", Personalisation...
  • Page 21 Programmes en The selected programme and the additional function will flash. flashes. The programme and the additional function are saved. Tip: To reset the programme to the pre-rinse programme stored at the factory, use the Home Connect app or reset your appliance to the factory settings.
  • Page 22: Features

    en Additional functions 7 Additional functions You can find an overview of the additional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration. You can se- lect certain additional functions depending on the programme.
  • Page 23: Etagere

    Features en Press in the levers on the right and 8.2 Etagere left on the outside of the basket. Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. Raise or lower the basket evenly to the right level.
  • Page 24: Folding Prongs

    en Features Push the lever forwards and fold down the prongs ⁠ . 8.4 Folding prongs To use the prongs again, fold them Use the folding prongs to position back up. tableware securely, e.g. plates. The prongs audibly click into posi- tion. 8.5 Cutlery drawer Arrange cutlery in the cutlery drawer.
  • Page 25: Baking Sheet Spray Head

    Features en To fold down a side shelf, push the 8.6 Baking sheet spray head lever forwards and fold down Use the baking sheet spray head to the side shelf ⁠ . clean large items of tableware, e.g. trays, grilles and plates. To fold down the folding spines, push the lever forwards and fold down the folding spines...
  • Page 26: Basket Heights

    en first time Turn the baking sheet spray head Removing baking sheet spray anticlockwise and remove from the head holder. If you no longer require the baking Insert the top basket in the appli- sheet spray head, remove it from the ance.
  • Page 27: Water Softening System

    Water softening system en 10.1 Overview of water hardness settings You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester. Water hardness Hardness range mmol/l...
  • Page 28: Switching Off The Water Softening System

    en Water softening system Special salt for dishwashers can 10.4 Switching off the water damage the tub due to corrosion. softening system To make sure that any special salt ▶ that escapes is washed out of the If you find the special salt refill indic- tub, add the special salt to the dis- ator irritating, e.g.
  • Page 29: Regeneration Of The Water Softening System

    Rinse aid system en 10.5 Regeneration of the wa- 11 Rinse aid system ter softening system In order to obtain fault-free function of 11.1 Rinse aid the water softening system, the appli- ance performs regeneration of the For optimum drying results, use rinse water softening system at regular in- aid.
  • Page 30: Setting The Amount Of Rinse Aid

    en Detergent Close the lid of the dispenser for The display shows H:xx. rinse aid. The display shows ⁠ . The lid clicks into position. Press repeatedly until the display shows the value r:04 set at the factory. 11.2 Setting the amount of Press repeatedly until the dis- rinse aid...
  • Page 31: Unsuitable Detergents

    Detergent en According to the manufacturers, Powder detergent combined detergents generally only Powder detergent is recommended function up to a water hardness of for shorter programmes. 26 °E. With a water hardness above The dosage can be adjusted to the 26 °E you will need to add special level of soiling.
  • Page 32: Adding Detergent

    en Detergent ness, usually 26 °E, without Add the detergent to the dry deter- adding special salt. For the best gent dispenser. washing and drying results we re- commend using special salt from a 50 ml water hardness of 17 °E. 25 ml To prevent sticking, only touch de- ¡...
  • Page 33: Tableware

    Tableware en Close the lid of the detergent dis- 13.1 Damage to glass and penser. tableware Only put glasses and china in the dishwasher if it is marked as dish- washer-safe by the manufacturer. Avoid damage to glass and table- ware. Cause Recommenda- tion The following...
  • Page 34: Arrange Tableware

    en Tableware For better washing and drying res- ¡ Cause Recommenda- ults, position items with curves or tion recesses at an angle so water can Highly caustic al- If you are using run off. kaline or highly highly caustic al- acidic cleaning kaline or highly solutions, in par- acidic cleaning...
  • Page 35: Removing Tableware

    operation en The Eco 50° programme is espe- cially environmentally friendly and ideal for normally soiled tableware. It is the most efficient programme for the combination of energy/wa- ter consumption for this type of tableware and evidences conform- ity with the EU Ecodesign Direct- ive.
  • Page 36: Setting Timer Programming

    en operation will help prevent excess pressure 14.4 Setting timer program- building up in the appliance and stop ming the appliance door bursting open. You can delay the start of the pro- Open the appliance door carefully. gramme by up to 24 hours. Press ⁠...
  • Page 37: Programme Counter

    operation en 14.9 Programme counter You can check the number of all dishwasher programmes you started using the Home Connect app. Requirement: The dishwasher is connected to a mobile device. → "Home Connect quick start", Page 42 Start the Home Connect app. Select the dishwasher. Open the settings and scroll to "In- formation about the home appli- ance".
  • Page 38: Basic Settings

    en Basic settings 15 Basic settings You can configure the basic settings for your appliance to meet your needs. 15.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04 H:00 - H:07 Set the water softening sys-...
  • Page 39 Basic settings en Basic setting Display text Selection Description EmotionLight EL:02 EL:00 - EL:02 Interior light. With the setting "EL:00"m ¡ the interior light is switched off. With the setting "EL:01", ¡ the interior light can be activated via the ON/OFF button.
  • Page 40 en Basic settings Basic setting Display text Selection Description Tone volume SL:02 SL:00 -SL:03 Adjustment of tone volume. Level "SL:00" switches the signal tone off. If the Eco drying function is activated, the end of the pro- gramme is not indicated by an audible signal tone.
  • Page 41 Basic settings en Basic setting Display text Selection Description Wi-Fi Cn:00 Cn:00 - Cn:01 Switch the wireless network connection on or off. Level "Cn:00" switches the wireless network connection off. This basic setting is not available until you have con- nected the appliance with the Home Connect app.
  • Page 42: Changing Basic Settings

    en Home Connect The Home Connect app guides you 15.2 Changing basic settings through the entire login process. Fol- Tip: Connect your appliance to a mo- low the instructions in the Home Con- bile device. You can conveniently nect app to configure the settings. change all settings via the Tips Home Connect app.
  • Page 43: Remote Start

    Home Connect en If you open the appliance door, the Setting up Home Connect function is automatically deactiv- Requirements ated. The Home Connect app has been ¡ button lights up. installed on your mobile device. The appliance is receiving signals ¡ Tip: To deactivate the function, press from the WLAN home network (Wi- ⁠...
  • Page 44: Cleaning The Tub

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.gaggenau.com/ mend cleaning your appliance at reg- global/store or from customer ser- ular intervals. vice.
  • Page 45: Filter System

    Cleaning and servicing en Phase Removal of Detergent Placement Grease and limes- Liquid machine care Appliance interior, e.g. cale product or machine bottle hung in the cut- descaler in powder lery basket or powder form. in the interior. Food remnants and Machine cleaner Detergent dispenser deposits...
  • Page 46 en Cleaning and servicing Turn the coarse filter anticlockwise Micro filter and remove the filter system ⁠ . Fine filter Check that no foreign objects ‒ fall into the sump. Coarse filter Cleaning nozzle Your appliance is equipped with a fil- ter cleaning nozzle.
  • Page 47: Cleaning Spray Arms

    Cleaning and servicing en Carefully clean the rim of dirt 17.6 Cleaning spray arms between the coarse and the fine fil- Limescale and soiling in the dish- ter. washing water may block the nozzles Re-assemble the filter system. and bearings on the spray arms. Make sure that the locking catches Clean the spray arms regularly.
  • Page 48: Troubleshooting

    en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 49 Troubleshooting en Fault Cause and troubleshooting Appliance door opens Use size 4X30 bolts to adjust the door gap. ▶ too wide at the end of The bolts are included in the scope of supply. the programme. If you use bolts that are too long, this can deactiv- ate the function of automatic door opening.
  • Page 50 en Troubleshooting Fault Cause and troubleshooting E:32-00 will light up Remove the filter from the supply hose alternately or indicator for water supply lights Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back on. Check the water connection for leaks. Restore the power supply.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting E:61-03 will light up Not an appliance fault. Siphon connection is still alternately. Water is closed or the wastewater hose is kinked or blocked. not drained. Check the connection to the siphon and open if ne- cessary.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting A different error code A technical fault is present. appears in the display Press window. Unplug the appliance or switch off the fuse. Wait at least 2 minutes. E:01-00 to E:90-10 Insert the mains plug of the appliance in a socket or switch on the fuse.
  • Page 53 Troubleshooting en Fault Cause and troubleshooting Tableware is not dry. Activate Extra Dry. ▶ Tableware removed too early or drying process not yet ended. Wait until the programme ends. Only remove tableware 30 minutes after the pro- gramme has ended. Rinse aid used has a limited drying performance. Use a name-brand rinse aid.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting Remnants of food on Clean the filters. ▶ tableware. → "Cleaning filters", Page 46 Filters are inserted incorrectly and/or not engaged. Insert the filters properly. → "Filter system", Page 45 Engage the filters. Washing programme selected too weak. Select a more intensive washing programme. ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue in The lid of the detergent dispenser is blocked by the the appliance tab and will not open. Position the tab in the detergent dispenser cross- ▶ wise, not vertically. Tabs are used in the quick or short programme. Dis- solving time of the tab is not attained.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Stubborn white coat- Set the Water softening system to the water hard- ▶ ings are present on ness or add special salt. tableware, inside the 3in1/organic/eco detergent is not effective enough. appliance or the door. Set the Water softening system to the water hard- ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting Coloured coatings You can remove deposits with Mechanical cleaning (blue, yellow, brown) → Page 44 or a machine cleaning product. It may that are difficult or im- not always be possible to completely remove de- possible to remove posits but they are harmless to health.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting Removable streaks Arrange tableware in the top basket tableware so are present on the tab collecting tray is not obstructed by table- glasses, glassware ware. with a metallic appear- → "Arrange tableware", Page 34 ance and cutlery. Items of tableware are blocking the dispenser lid.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Detergent residue is Detergent dispenser was damp when detergent was present in the deter- added. gent dispenser or the Only add detergent to a detergent dispenser when ▶ tablet collecting tray. dry. Excessive formation of Hand washing-up liquid is present in dispenser for foam occurs.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Water is left in the ap- Filter system or area under the filters is blocked. pliance at the end of Clean the Filters → Page 46. the programme. Clean the Wastewater pump → Page 62. Programme has not yet ended. Wait until the programme ends or cancel the pro- ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting All LEDs lit up or Electronics have detected a fault. flashing. Press the main switch button for approx. 4 seconds. The appliance is reset and restarted. If the problem occurs again: Switch off the appliance. ‒ Pull out the mains plug or switch off the fuse in ‒...
  • Page 62: Clean Wastewater Pump

    en Transportation, storage and disposal Insert the pump cover and press 18.1 Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 63: Protect Appliance From Frost

    Customer Service en 19.2 Protect appliance from 19.4 Disposing of old appli- frost ance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 64: Product Number (E-Nr.), Production Number (Fd) And Consecutive Numbering (Z-Nr.)

    en Customer Service Customer Service for a period of at 20.2 AQUA-STOP guarantee least 10 years from the date on In addition to warranty claims against which your appliance was placed on the seller under the purchase agree- the market within the European Eco- ment and in addition to our manufac- nomic Area.
  • Page 65 Technical specifications en 21 Technical specifications Weight Max.: 45 kg Voltage 220 - 240 V, 50 Hz or 60 Hz Power rating 2000 - 2400 W Fuse 10 - 16 A Water pressure min. 50 kPa (0.5 bar) ¡ max. 1000 kPa (10 bar) ¡ Inlet rate Min. 10 l/min Water temperature Cold water. Hot water max.: 60 °C Capacity 10 place settings You can find more information about...
  • Page 66 Directive your appliance. 2014/53/EU. A detailed RED Declaration of Con- formity can be found online at www.gaggenau.com among the addi- tional documents on the product 2.4 GHz band (2400–2483.5 MHz): page for your appliance. Max. 100 mW 5-GHz band (5150–5350 MHz + 5470–5725 MHz): max.
  • Page 68 BSH Hausgeräte GmbH Valid within Great Britain: Carl-Wery-Straße 34 Imported to Great Britain by 81739 München, GERMANY BSH Home Appliances Ltd. www.gaggenau.com Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom...

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