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NL customer service
You can obtain information about the
current disposal methods from your
dealer and your municipal or district
council office.
This appliance has been
characterized in accordance with
ming with the European
Directive 2012/19/EU on
waste
electrical and electronic
equipment (waste
electrical and electronic
equipment - WEEE).
The directive sets the
framework for the take-
back valid in the EU
and disposal of old
appliances.
2
0 Customer Service
If you have any questions about use,
if you cannot remedy a malfunction of
the device yourself or if the device
needs to be repaired, please contact
our service department. You can solve
many problems yourself using the
troubleshooting information in these
operating instructions or on our
website. If this is not the case, please
contact our customer service.
We ensure that the device is repaired
by trained service technicians both
within the warranty period and after
the manufacturer's warranty has
expired with original spare parts.
Original replacement parts that are
relevant for the function in
accordance with the relevant
Ecodesign Regulation can be used
for a period of at least 10 years from
the time of placing on the market.
66
bring the device within the European
Economic Area from our after-sales
service.
Remark: Calling in the service department
within the framework of the manufacturer's
warranty conditions is free of charge.
Detailed information about the
warranty period and warranty
conditions in your country can be
obtained from our after-sales service,
your dealer or on our website.
When contacting customer service,
you will need the product number (E-
Nr.) and the production number (FD)
of the device.
You can find the contact details of
the after-sales service in the supplied
service list or on our website.
20.1 Product number (E no.)
and production number
(FD)
The product number (E-Nr.) and the
production number (FD) can be found
on the type plate of the device.
The type plate is located
depending on the model:
¡ on the inside of the door.
¡ on the inside of the bottom
holding valve.
¡ on the back of the device
honeycomb.
You can make a note of the data so
that you can quickly find your device
data and service phone numbers.
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